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“Looks fancy, content is rotten”
Review of Saray Hotel

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Saray Hotel
Ranked #24 of 26 Hotels in Nicosia
Reviewed 28 June 2013

For a "single" room for one night you pay 140 Turkish Lira which, in this part of the world, would get you a great hotel room, a great breakfast and all that. Saray hotel looks very fancy but the manager of this hotel needs to wake up and see that people are not happy in his hotel. The reception staff was extremely rude and unhelpful, and when I switched languages to Turkish and I asked him if he wasn't going to say welcome or anything, asked him is he was angry or whatever, he mumbled that it 'was hot'. The air conditioning takes hours to get going and the staff never helped me although I asked. The receptionist was this tattooed brute type of guy. The breakfast was a joke for a hotel such as this. I have had better breakfasts at hostels. In the morning a smiling woman was sitting in the reception and she was much nicer. She informed me that the night staff is security only, redressed as a receptionist, and that they had been unable to find someone who can speak English. She also said the manager is aware that the breakfast is bad, but that he thinks it is enough. In short, don't stay in Nicosia at all, since this is the only viable, non-dirty alternative, and there is no middle ground between flawed 'luxury' and really dinky hostels. If you go to the next town which takes no time at all, (before 7PM there are minibuses), Girne/Kyrenia you can find really nice hotels and hostels for half that price or less. Besides, Turkish Nicosia has Nothing after 9PM. Funny but true. You can't even find a minimarket to buy water or juice.

  • Stayed: June 2013, travelled solo
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1  Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 19 of 32 reviews

Reviewed 19 November 2012

I stayed in this hotel for one night. As a single traveller the kind receptionist gave me a double room on the 6th floor. Personally I don't like guilded furniture but for the rest it was comfortable and clean. The hotel is located on the Turkish side of the walled city. During my visit in november this side of the city turned out to be very quiet and finding an open restaurant proved to be difficult. Good views of the city and the mountain range in the North form the top (8th) floor.

  • Stayed: November 2012, travelled solo
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Thank pimvandenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2012

This was a hotel that cost TL 210 per night - the most expensive 3 star hotel we stayed at in Cyprus. If it cost TL 100 per night it would still be poor value.

The state of the room was dreadful. The cupboards and tables in the room looked like they were from flat packs and were in various stages of falling to bits. The wall paper had dirty patches and stains. The shower had black mould in it and projected water horizontally. There was no hair dryer and no faciltities to make tea and coffee, which you would expect in a hotel in this price range. The wifi was also hoplessly slow. The airconditioning hardly cooled at all.

Luckily there was an English speaking receptionist when we checked in, but we never saw her again. After that when there happened to be anyone at reception they did not speak English, and did not seem to care. The manager could barely speak or understand English, was rude, and also gave the impression he did not care.

If you have to stay in Nicosia then consider staying on the south side. There are plenty of hotels that cost much less than Saray Hotel and are high quality hotels by comparison, and the need to cross the border is only a minor inconvenience.

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  • Stayed: June 2012, travelled as a couple
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1  Thank Mollyvoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2012

Went to this hotel as a guide book had said good views were to be had on the roof.
Yes good views of the old and the new Nicosia.
COST NOW. 15 TL inc a drink. Tea, coffee or a soft drink, no beer. The guide book was 2 years old and stated it was 5 TL - we were given tickets which were then handed back to claim a free drink on the roof terrace once someone had come up to let us onto the terrace.

Think we may have been riped of. The receptionist did not speak much English, were in 2 minds on going up but we were on holiday so went for it.

Be aware of the price hike !

  • Stayed: May 2012, travelled as a couple
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1  Thank manchester-cas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2010

On arrival at this scary grey tower block hotel I found that the receptionist was hostile and rude.

The bedroom had a bad smell and there was what appeared to be a crumbling damp patch on one wall.

The furniture looked as if it had not been attended to since the 1960s or earlier.

Sadly, this is the only hotel in the tourist part of North Nicosia.

Something has gone badly wrong with tourism throughout Cyprus.

In June 2010 the newspapers announced that Turkish Cyprus Airlines was insolvent and had been grounded.

We saw few tourists in either part of Cyprus.

Reportedly, there is a fair amount of 'organised crime' in both North and South Cyprus.

A lot of money has been made from prostitution and gambling, in both halves of the island.

The Saray hotel did not seem to want tourists, unless perhaps the tourists are going to use the hotel's casino.

  • Stayed: July 2010, travelled solo
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6  Thank Aang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2010

I was booked into this hotel for business being the only three star hotel in the Turkish part of Nicosia. Being right in the middle of the city it's location was ideal, and the restaraunt/breakfast room on the eigth floor gave a great view of the city.
But...
There seemed to be a distinct lack of interest shown by the staff - at breakfast there was hardly ever any one around, and the choice wasn't briliant.
The hotel offers free wi-fi but for the four nights I was there I couldn't connect once. Spoke to the staff at reception who continually said they would contact the provider, but never came up with any reasons, and the problem wasn't rectified.
The room was large, but in need of decoration. Mattress was hard, and the pillows even harder. The shower in the bathroom wasn't particularly clean, and on flushing the toilet on occassions water came from the cistern onto the bathroom floor; a plumber was desperately needed
It 's a hotel which obviously has a lot of potential, but needs a bit of care and attention. As far as I know there aren't any other business style hotels in the north of the city, but now the border is open I would stay on the Greek side if I came again where there seems to be plenty of choice

  • Stayed: May 2010, travelled on business
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3  Thank stevecosslett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017
Google Translation

  • Stayed: December 2017, travelled on business
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1  Thank nowherelander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saray Hotel

Address: Ataturk Meydani, PK 447 | Sarayonu, Nicosia, Cyprus
Region: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 26 Hotels in Nicosia
Price Range: £67 - £82 (Based on Average Rates for a Standard Room)
Number of rooms: 72
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