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“A landmark for the Cyprus capital”
Review of Hilton Cyprus

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Hilton Cyprus
Ranked #1 of 27 Hotels in Nicosia
Certificate of Excellence
Brussels
Level Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“A landmark for the Cyprus capital”
Reviewed 23 March 2012

I stayed in this hotel for only one night on business travel. Welcoming was ok, although when I asked if I could already pay upon arrival given that I would be leaving very early the next day this was not possible. There was no porter to help with luggage. The room was comfortable and large with pleasant colours. The hotel's areas as well as the bedroom were clean and smelled nice. Luckily there were double windows in the bedroom, as noise from the main avenue below could have been a problem. It was good to see that there was provision for all kinds of plugs in the room. Some amenities were missing from the bathroom. Breakfast was good but nothing extraordinary. I found the room price a little high for March (considered as off-season in Cyprus). One can get a seaview room in one of the 5 star hotels in the coastal towns, such as Limassol, with the same price. I guess the hotel has its steady flow of clients coming to Nicosia for business, given the government offices etc.Generally an OK hotel.

  • Stayed March 2012, travelled on business
    • Value
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Helpful?
Thank AmarGeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 27 March 2012
Thank you for taking the time to post your most constructive review which we appreciate, your detailed review has been circulated to our Department Heads for their appraisal.

We would just like to point out that March is one of our busier periods, as we are mainly a business hotel. The opposite is true for us, with the summer months being more of a low season.

Admittedly, our prices are somewhat higher than Europe in general, although, we do try to keep them as competitive as possible compared to the local market and in line with other 5* hotels on the island.

Thank you and looking forward to welcoming you back to the Hilton Cyprus.
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Athens, Greece
Level Contributor
152 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 March 2012

I was pleasantly surprised by this property. We were staying in a basic type of room room but it was not lacking for anything. We had 2 bars of soap - unusual in this day and age - the bathroom accessories were perfectly adequate. It was very clean, the bed very comfortable and overall very good!! The room we were in could have done with a lock on the door leading out on the balcony though. It was rather old, although quite well maintained. Excellent breakfast and good scrambled eggs.

2 negatives here though - the wifi - it was charged for and the signal could have been far better - also I had to keep logining in despite having bought 72 hours - and also the cost of beverages... Well I thought Greece was expensive but they were charging 5.70 for a single cappuchino or tea and a litre of local water cost 4 euro in the lobby bar and 5 Euro in the room. The prices were too high in my opinion.

  • Stayed March 2012, travelled on business
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Helpful?
1 Thank retro46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 19 March 2012
We were pleased to see that you had an enjoyable stay at our hotel and thank you for taking the time to post your most constructive review.

Admittedly, our prices are somewhat higher than Europe in general, however, we do try to keep them as competitive as possible compared to the local market and in line with other 5* hotels on the island.

With reference to the Internet service provided, you will be pleased to know that from June 2012, all Hilton hotels will be offering free Wireless High Speed Internet in all their public spaces.

Looking forward to welcoming you back to the Hilton Cyprus.
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Washington D.C.
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 March 2012

I just completed a three night stay at this property. From start to finish, the stay was great. My request for a quiet room had been noted, and what a quiet room it was! The breakfast staff were a joy to see every morning. They were very attentive and kind - making for the best hotel
breakfast experience I've had in a while. It also meant a lot that when we arrived in the lobby from the elevator, if the front desk staff were not engaged with other guests, they said hello and smiled. I would definately stay here again and will recommend this hotel to friends.

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Yellowfish147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
Thank you for your most favourable review of our hotel. It is indeed a pleasure to see our team members taking such good care of our guests and making them feel so at home!

We look forward to your return visit.
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Miami Beach, Florida
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2012

Stayed over the weekend in this very nice hotel . Service was excellent . The lobby and seating area completely renewed since our last stay april 2011 . Brake fast different from other hotels , with good local specialities . We also had lunch and dinner . Take the buffet , very nice salads !
Only point of critic is the internet , very slow !

  • Stayed March 2012, travelled with family
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Helpful?
1 Thank ronpentagon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
We were pleased to see that you were impressed with the services provided during your weekend stay with us and that the upgrades made to the hotel were to your satisfaction.

Thank you for posting your most helpful feedback which is much appreciated.
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Mamer, Luxembourg
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 March 2012

Hilton

Hilton Cyprus is one of those establishment who must have had his heydays in the 90ies. Regardless of the colourful outdated interior, their rooms do however provide some basic level of comfort: large space and balcony, large firm twin beds with good bedding, marble bathroom (ammentities provided: shampoo, conditionner, body wash and body cream, bathrobe and slippers), flat screen LG tv (all relevant newschannels, a couple german franch italian and oriental channels for free - further satellite channels on demand as well as a bad bouquet of films on demand for about 14 euro per 3 hours), kettle for complimentary coffee (normal and decaff) as well as black, chamomille and mint tea, ironing board, safe, a proper hairdryer, minibar (water 5 euro, beer 7, chocolate 6, little can of mixed nuts 15). Door to the balcony may only be closed with two little lock chains, always check that they are locked as maids tend to leave them unlocked after cleaning the balcony. Aircondition can easily be switched on or off and  temperature adjustment works good. The sound insulation of the rooms is a bit poor, bring earplugs if you have a light sleep. Maids also begin hovering the floor at 7am and are quite chatty.

The Hiltonia Club is certainly the strong point of this hotel, with 3 to 5 gym courses a day (TRX, Less Mills, Pilates, Yoga, Body Balance, Body attack, Zumba, dance aerobics, ABS, cardio, tango, tabata, step, power hour....). Inside pool is a bit uninspiring and not that big (aquagym in the evening), if good weather use large outsidepool. There's also a work out room and a dedicated room with running mills and crosssteppers. Basic Sauna and steambath ammenties are gender split and it is allowed to keep the swimming gear on.

Massages can also be booked;the rates are on the higer end of average charges for this service (30 min reflexologie 50 euro...). Don't expect anything special it's just okish.

There's also a hairdresser in the lobby. Wash and style 20 euros - totally recommendable. Ask for Mr. Andreas he does a very good job at this. My previous hairdressers could never get curls into my hair for more than 2 hours. Andreas however managed to make a curly hairdo that even survived a two stop homeflight :) woow. Wash and cut from 30 euros on, manicure 18 euros.

Downsides: 1) The Fontana Restaurant has a local colorful touch and the staff is very dedicated, however the food is only of medium quality. 2) Some of the reception staff is also a bit elder and hence not that customer fixed and helpful as standard 5 star staff. 3) Some floors do smell strange of sour milk and trash. 4) The rooms are clean but its rather a 3 star clean than a really torough well done job. 5) there are often some kind of 'celebrities' who are either themselves blocking the lobby or their fans are - during my 4 night stay it happened twice - I had to endure hysterical teenagers for 24h screeming and whining under my balcony and though bodyguards preventing me from taking the lift to access my room because some couple choose to give interviews in the lobby.

Compared to international 5 starred hotels Hilton cyprus can't keep up the standard. Rather rate it as a local coloured 4 star establishment.

  • Stayed February 2012, travelled on business
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Helpful?
3 Thank Justicia_Croft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
Thank you for taking the time to post your detailed and constructive review of our hotel.

We were pleased to see that you enjoyed the classes being held in our Hiltonia Club and were in general satisfied with the services and amenities provided.

Please accept our sincere apologise for any inconvenience caused by teenage fans, Had you advised the Front Desk at the time, they would have been happy to relocate you to another room.

Such helpful feedback from our guests is always appreciated and very beneficial in assisting us to improve our standards. Thank you.
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Aberdeen, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 January 2012

We were staying in Pafos and wanted to have a casino night so booked the Hilton Cyprus using HHonors points (bringing the price to £40 per room) so we could cross into Northern Cyprus.

Upon arriving the hotel looked very nice. Designer shops are present throughout the lower floor with designer goods displayed all the way down to the Foyer. Unusually this hotel has its reception on the 2nd floor so don't go looking on the ground floor thinking you missed it.

The reception staff were friendly and helpful and automatically upgraded us to executive rooms (as we were gold card holders). Upon entering the rooms, they were spacious and reasonably well decorated, however for a five star Hilton I did expected a higher standard of furnishing especially for an executive lounge. It seems this hilton just did the minimum it could to meet the 5 star criteria. To stress the rooms were not at all bad, just I had higher expectations from 5 star Hiltons due to staying in the Park Lane hilton.

Anyway during our stay we made use of the executive lounge which serves free alcoholic beverages until 8pm (the employee was kind enough to leave the food out a lil longer and give us a couple of bottles of wine as we arrived at 8pm unknowingly) - which was much appreciated.

Upon entering the bar area downstairs I asked to play the grand piano. I was advised that the one in the main sitting area was not for use, however another grand piano was available that I could play in the smaller bar. This of course pleased me greatly and I serenaded my friends for a few minutes on the piano before heading off to the casino.

In the morning we visited the spa facilities. The gym setup is kind of inconveniant with the pool being in a seperate area from the jacuzzi. sauna and steam room and also having two changing rooms. In the end I had to walk back and fore the reception area in my swimming trunks dripping of water so I could use the steam room after my swim.

The girls ordered room service and were happy with the food and the breakfast in the morning was of a very good standard, although some potato scones would have made it perfect.

All in all a pretty good stay and if this was a 4 star hotel it would have got full marks, only reason is that I expect the executive rooms of a 5 star hilton to be furnished to a higher standard. Also although good value for money when using my points, the right price of the executive room per night at short notice was 290 euros. I don't believe I would have been happy if I had paid that price.

Tip to all booking early in 2012. Hilton Cyprus is in the Hilton Point Stretcher Rewards, so you can get the room for next to nothing for only 17,500 hilton points.

  • Stayed December 2011, travelled with friends
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Helpful?
2 Thank MForbez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
Thank you for taking the time to write such a constructive and detailed review of our hotel.

You will be pleased to know that the renovations have since been completed and the Front Desk given a fresh new look can be found in its usual location on the ground floor of the hotel.

We were pleased to see that you had an enjoyable stay with us and look forward to your return in the future.
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London, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 January 2012

Now this is a seriously good hotel. I stayed here for 3 nights on a business trip. You get everything here that you can ask for in a good hotel. Clean, tidy, good food, excellent atmosphere - the full works. Staff is really helpful, try for an upgrade. Location is quite central BUT you have to walk to get to the city centre – about 10-15 mins walk. Breakfast was quite good and had plenty to choose from. If you are visiting Nicosia and are confused which hotel to go for, this is the one. A message for the staff there - keep up the good work.

  • Stayed June 2011, travelled on business
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Helpful?
2 Thank HonestReviewer786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
Thank you for your most constructive review. We were pleased to see that our services and amenties met your high standards, so that your stay with us was impressive.

It is always a pleasure receiving such positive feedback from our guests and we look forward to welcoming you back to the Hilton Cyprus in the near future.
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Additional Information about Hilton Cyprus

Property: Hilton Cyprus
Address: Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus
Phone Number:
Region: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nicosia
#1 Luxury Hotel in Nicosia
#1 Spa Hotel in Nicosia
#2 Romantic Hotel in Nicosia
#3 Business Hotel in Nicosia
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Cyprus 5*
Number of rooms: 294
Official Description (provided by the hotel):
Hilton Cyprus is the only 5 star hotel in Nicosia and counts over 45 years of experience. Location: Just 45km/30 minutes from Larnaca International Airport and only 15 minutes walking distance from the city centre, shopping and entertainment areas; conveniently located next to the business district. Accommodation & Room Types: There are 294 rooms available out of which 19 are suites and 76 Executive rooms. Hilton Guest Rooms: All Hilton guest rooms are non – smoking and feature a working desk, direct-dial telephone line, Internet and wireless connection, TV and Pay-TV, hairdryer, mini bar, electronic lock system, individually controlled air-conditioning, smoke detectors, sprinklers, private balcony,safe deposit boxes, bathrobe and slippers, magnifying mirror and tea & coffee making facilities. Executive Rooms: All Executive rooms, which are 20% larger than the Hilton guest rooms, are fully equipped and decorated to the highest standard, enabling you to unwind in comfort after a hard day, or to continue working effectively from your room. Guests staying in the Executive Wing can enjoy complimentary access to the Executive Lounge. The Executive Lounge allows you to lounge in an elegant environment where breakfast, hot drinks and cold refreshments, cocktails and canapés are served free of charge throughout the day. International newspapers and magazines and a comfortable satellite TV corner make the Lounge a real “home away from home”.Accessible rooms are also available. Services & Features: Guest facilities and services also include a Business Centre, shopping gallery with a hairdresser & barbershop, bookshop, bank, taxi and car rental services and free car park facilities. Free WiFi is available in all public spaces of the hotel.The hotel also offers various meeting rooms and facilities that can accommodate either a small meeting or a conference for up to 720 delegates. The Hiltonia Health Club features a fitness centre with outdoor and indoor swimming pool, 4 tennis courts, a squash court, and Spa area with steam bath, Jacuzzi, Sauna and beauty centre, which allows you to pamper yourself with a massage and spa treatments. Dining & Entertainment: The Fontana restaurant is available for all-day dining. Enjoy our Hilton Breakfast, in the morning, and for lunch or dinner choose from a wide variety of traditional or international buffet or the a la carte menu. If you are seeking a comfortable and friendly atmosphere, the Paddock Bar invites you, after a hard day’s work, to enjoy cocktails and drinks by ordering your favourites. The Lobby Lounge of the hotel allows you to lounge in a relaxing atmosphere and invites you to enjoy aromatic coffees and delicious dessert or even a light snack including Hilton Classic meals. Traditional afternoon tea is served daily on weekdays. Enjoy refreshing cocktails and tempting snacks at the seasonal Pergola Grill & Bar, situated next to the outdoor swimming pool. At night time Pergola transforms into a magnificent restaurant offering a tempting a la carte menu with a wide selection of grilled dishes, delicious steaks and the finest wines and spirits! ... more   less 
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Also Known As:
Hilton Cyprus Hotel Nicosia
Hilton Hotel Cyprus
Hilton Hotel Nicosia
Hilton Nicosia
Nicosia Hilton

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