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“Good enough hotel but in need of a refurbishment”
Review of Hilton Cyprus

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Hilton Cyprus
Ranked #1 of 26 Hotels in Nicosia
Certificate of Excellence
Valletta, Malta
Level 4 Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good enough hotel but in need of a refurbishment”
Reviewed 19 April 2012

The hotel is supposed to be the best in Nicosia and maybe that is true (in the land of the blind, the one-eyed is of course king…) but don’t expect too much. There service is good (certainly for Cyprus) and very friendly and looking at the interior you can see that this once was great but is now start to look a bit tired. I visited the hotel year a go and I kind of got the feeling nothing really had changed including the menus in the restaurant (even though that is probably not true but I kind of wonder why nothing is being done) That said, when I chose Hilton for business it’s more for the fact that I know that things like Internet, reservations, etc. will work as expected (and that the hairdryer is in the top drawer if not in the bathroom…) rather than for their trendy interior and chic staff and I will most probably stay here the next time as well rather than taking my chances at another hotel in Nicosia….

Room Tip: Aim for a room on the executive floor which is in the same wing as the gym/spa and quieter part of t...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Hillbillycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 24 April 2012
Thank you for taking the time to post your constructive review of our hotel. I would like to say that the hotel in general underwent extensive renovation works last year beginning in February, with the Pergola Pool Bar and Restaurant and proceeding to many other areas and departments. The main lobby area changed completely its colour scheme, design and furniture, as well as the Reception Desk (both front and back of house). Even the main entrance to the hotel had its doors changed in order for guest’s to gain easier access and the hotel’s exterior facade underwent maintenance and was painted, just to name a few.

With regard to the Fontana Restaurant this now features the Healthy Breakfast and Healthy Lunch options and strives to offer a wide selection of food items on its daily buffet. The hotel’s menus have been reviewed and are presently at the printing stage.

Please be assured that the Management’s intention is to continue improving the product and to strive in attaining all our guest’s complete satisfaction.

Looking forward to welcoming you back in the near future.
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Traveller tips help you choose the right room.   Room tips (116)
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Ghent, Belgium
Level 6 Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 8 April 2012 via mobile

We booked from Saturday till Monday an executive room. Overall, the hotel is very nice and up to date. The room was large and nice. Due to the double windows, the street noise is no problem. Internet is 15€/day and works very well thoughout the whole hotel. When staying in an executive room, one has free acces to the executive lounge from 6 till 23 with free drinks, ver nice breakfast and also light dinner food (from 18 till 20). Outdoor pool is very nice but the number of seats was quite limited. Indoor pool is very large.
For 125 €/day was this good value for money.

Stayed April 2012
Helpful?
3 Thank PeterW37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 10 April 2012
We were very glad to see that you had an enjoyable stay with us and that the services and amenities available, were to your satisfaction.

With reference to the outdoor pool area, this had limited seating due to the fact that the pool is not officially open for use, but as the weather had picked-up and a few guests wanted to relax outside, their wishes were accommodated.

Thank you for taking the time to post your constructive review and we look forward to your return visit to the Hilton Cyprus.
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saunderstown, ri
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 April 2012

We stayed in an executive level king room. No view available. Very comfortable, clean, and a helpful staff. Quality linens, etc. that you would expect at a Hilton. Some nice shops inside. Felt very safe as there was security all over the place because the Cyprus soccer team was staying there during their game. Excellent breakfast in main breakfast room and also in the executive lounge. Nice snacks (enough to make a meal) and drinks in executive lounge also. We left our first rental car in their parking lot to cross to the Turkish side for two nights. That was involved. We took a taxi (he covered up part of his license plate and removed the taxi sign from the roof) to the border, then another rental car was delivered to us at the border. Going back to the Greek side, we had our second rental car agent drive us to the crossing, we then walked through the border, then had the guards call another taxi to the Hilton to pick up our first rental car. It was all worth it, though. We drove to the Karpaz Peninsula, saw loads of wild (very tame - bring them carrots) donkeys, beautiful scenery, probably the nicest on the island.

A good base hotel for exploring. Did not try restaurants there.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank cindyhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 3 April 2012
Thank you for taking the time to post your constructive review of our hotel. We are pleased to see that your stay with us was an enjoyable one and that our services and amenities met with your expectations.

We look forward to welcoming you back to the Hilton Cyprus in the near future.
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various
Level 5 Contributor
97 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 March 2012

We stayed for 8 nights and it was amongst the best hotels we have stayed in over the last 6 years. The property is a little 1970's in style but it has been well maintained and has all the amenities you could wish for. The rooms are well equipped and comfortable, it is quiet and the staff are friendly and helpful. In particular the breakfast is excellent. It is however, about 15 minutes walk from Nicosia centre and there are limited restaurants in the immediate vicinity. The hotel's own restaurant is pretty good but a bit pricey. I would recommend it to anybody, if you check my reporting record you will see I travel a fair amount and reasonably widely, this hotel stands out for me, not for one special area, rather an overall 'they know what they are doing and do it well'. If you are staying in Nicosia and can get a good deal then stay there.

Room Tip: Ask for a quiet room
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roderrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 27 March 2012
It is always a pleasure to receive such encouraging review. We are happy to see that your stay with us was a most beneficial one and that the services and amenities provided met with your expectations.

In all honesty, our prices are a little higher than the rest of Europe, but we do try to keep them in line with the local market and the other 5* hotels on the island.

Thank you for your valuable assessment and looking forward to welcoming you back to the Hilton Cyprus in the near future.
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Brussels
Level 6 Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 23 March 2012

I stayed in this hotel for only one night on business travel. Welcoming was ok, although when I asked if I could already pay upon arrival given that I would be leaving very early the next day this was not possible. There was no porter to help with luggage. The room was comfortable and large with pleasant colours. The hotel's areas as well as the bedroom were clean and smelled nice. Luckily there were double windows in the bedroom, as noise from the main avenue below could have been a problem. It was good to see that there was provision for all kinds of plugs in the room. Some amenities were missing from the bathroom. Breakfast was good but nothing extraordinary. I found the room price a little high for March (considered as off-season in Cyprus). One can get a seaview room in one of the 5 star hotels in the coastal towns, such as Limassol, with the same price. I guess the hotel has its steady flow of clients coming to Nicosia for business, given the government offices etc.Generally an OK hotel.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmarGeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 27 March 2012
Thank you for taking the time to post your most constructive review which we appreciate, your detailed review has been circulated to our Department Heads for their appraisal.

We would just like to point out that March is one of our busier periods, as we are mainly a business hotel. The opposite is true for us, with the summer months being more of a low season.

Admittedly, our prices are somewhat higher than Europe in general, although, we do try to keep them as competitive as possible compared to the local market and in line with other 5* hotels on the island.

Thank you and looking forward to welcoming you back to the Hilton Cyprus.
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Athens, Greece
Level 6 Contributor
152 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 March 2012

I was pleasantly surprised by this property. We were staying in a basic type of room room but it was not lacking for anything. We had 2 bars of soap - unusual in this day and age - the bathroom accessories were perfectly adequate. It was very clean, the bed very comfortable and overall very good!! The room we were in could have done with a lock on the door leading out on the balcony though. It was rather old, although quite well maintained. Excellent breakfast and good scrambled eggs.

2 negatives here though - the wifi - it was charged for and the signal could have been far better - also I had to keep logining in despite having bought 72 hours - and also the cost of beverages... Well I thought Greece was expensive but they were charging 5.70 for a single cappuchino or tea and a litre of local water cost 4 euro in the lobby bar and 5 Euro in the room. The prices were too high in my opinion.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank retro46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 19 March 2012
We were pleased to see that you had an enjoyable stay at our hotel and thank you for taking the time to post your most constructive review.

Admittedly, our prices are somewhat higher than Europe in general, however, we do try to keep them as competitive as possible compared to the local market and in line with other 5* hotels on the island.

With reference to the Internet service provided, you will be pleased to know that from June 2012, all Hilton hotels will be offering free Wireless High Speed Internet in all their public spaces.

Looking forward to welcoming you back to the Hilton Cyprus.
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Washington D.C.
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 March 2012

I just completed a three night stay at this property. From start to finish, the stay was great. My request for a quiet room had been noted, and what a quiet room it was! The breakfast staff were a joy to see every morning. They were very attentive and kind - making for the best hotel
breakfast experience I've had in a while. It also meant a lot that when we arrived in the lobby from the elevator, if the front desk staff were not engaged with other guests, they said hello and smiled. I would definately stay here again and will recommend this hotel to friends.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yellowfish147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mragheb, General Manager at Hilton Cyprus, responded to this review, 13 March 2012
Thank you for your most favourable review of our hotel. It is indeed a pleasure to see our team members taking such good care of our guests and making them feel so at home!

We look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cyprus

Property: Hilton Cyprus
Address: Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus
Phone Number:
Region: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Nicosia
#1 Family Hotel in Nicosia
#1 Spa Hotel in Nicosia
#2 Romantic Hotel in Nicosia
#3 Business Hotel in Nicosia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Cyprus 5*
Number of rooms: 294
Official Description (provided by the hotel):
Hilton Cyprus is the only 5 star hotel in Nicosia and counts over 45 years of experience. Location: Just 45km/30 minutes from Larnaca International Airport and only 15 minutes walking distance from the city centre, shopping and entertainment areas; conveniently located next to the business district. Accommodation & Room Types: There are 294 rooms available out of which 19 are suites and 76 Executive rooms. Hilton Guest Rooms: All Hilton guest rooms are non – smoking and feature a working desk, direct-dial telephone line, Internet and wireless connection, TV and Pay-TV, hairdryer, mini bar, electronic lock system, individually controlled air-conditioning, smoke detectors, sprinklers, private balcony,safe deposit boxes, bathrobe and slippers, magnifying mirror and tea & coffee making facilities. Executive Rooms: All Executive rooms, which are 20% larger than the Hilton guest rooms, are fully equipped and decorated to the highest standard, enabling you to unwind in comfort after a hard day, or to continue working effectively from your room. Guests staying in the Executive Wing can enjoy complimentary access to the Executive Lounge. The Executive Lounge allows you to lounge in an elegant environment where breakfast, hot drinks and cold refreshments, cocktails and canapés are served free of charge throughout the day. International newspapers and magazines and a comfortable satellite TV corner make the Lounge a real “home away from home”.Accessible rooms are also available. Services & Features: Guest facilities and services also include a Business Centre, shopping gallery with a hairdresser & barbershop, bookshop, bank, taxi and car rental services and free car park facilities. Free WiFi is available in all public spaces of the hotel.The hotel also offers various meeting rooms and facilities that can accommodate either a small meeting or a conference for up to 720 delegates. The Hiltonia Health Club features a fitness centre with outdoor and indoor swimming pool, 4 tennis courts, a squash court, and Spa area with steam bath, Jacuzzi, Sauna and beauty centre, which allows you to pamper yourself with a massage and spa treatments. Dining & Entertainment: The Fontana restaurant is available for all-day dining. Enjoy our Hilton Breakfast, in the morning, and for lunch or dinner choose from a wide variety of traditional or international buffet or the a la carte menu. If you are seeking a comfortable and friendly atmosphere, the Paddock Bar invites you, after a hard day’s work, to enjoy cocktails and drinks by ordering your favourites. The Lobby Lounge of the hotel allows you to lounge in a relaxing atmosphere and invites you to enjoy aromatic coffees and delicious dessert or even a light snack including Hilton Classic meals. Traditional afternoon tea is served daily on weekdays. Enjoy refreshing cocktails and tempting snacks at the seasonal Pergola Grill & Bar, situated next to the outdoor swimming pool. At night time Pergola transforms into a magnificent restaurant offering a tempting a la carte menu with a wide selection of grilled dishes, delicious steaks and the finest wines and spirits! ... more   less 
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Also Known As:
Hilton Cyprus Hotel Nicosia
Hilton Hotel Cyprus
Hilton Hotel Nicosia
Hilton Nicosia
Nicosia Hilton

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