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“Good,yet tired”
Review of Hilton Cyprus

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Hilton Cyprus
Ranked #1 of 26 Hotels in Nicosia
Certificate of Excellence
Greece
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good,yet tired”
Reviewed 14 June 2014 via mobile

The Hilton is the Hotel I use on every trip I make to Cyprus since the late 90's.And there lies the problem.I have changed,the Hotel hasn't.Without being run down,it has the same tired furniture for at least 15 years.
Everything works,the breakfast is good but lacks the local flavor it could have,personnel is extremely polite and professional but it is too familiar,kind of old fashioned and in need of refurbishing,NOW.
And a small mishap: There was a kettle in the room,spoons,sugar,milk but neither tea nor coffee.!

Stayed June 2014, travelled on business
Helpful?
Thank Christospap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 16 June 2014
We are very happy to hear that you are one of our loyal repeat guests. Thank you for posting your constructive overall review, which has been shared with our Executive team.

The hotel was upgraded in many key areas with completion in 2012. The guest rooms underwent a general refreshment and furnishings were put in plan for the future. Regretfully, the financial crises now being faced could not have been foreseen.

Our sincere apologies for the oversight by our room service team and any inconvenience this may have caused. We trust that you contacted them, so that tea/coffee was made available for your use.

Looking forward to welcoming you back to our hotel in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
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English first
BEIRUT, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

Highly recommended hotel for businessmen who are seeking comfort, prestige and want to be near the commercial center of the city. Beside the the attention and special care one receives from all the dedicated staff. You will not regret making this choice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Nohad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 11 June 2014
Thank you for taking the time to post your genuine review of the Hilton Cyprus.

It is always a pleasure to hear from our guests and especially, when they mention how well, they have been taken care of.

Our team looks forward to welcoming you back again, whenever the occasion arises.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2014

We stayed at the Hilton Nicosia for seven nights at the end of May 2014. We were very impressed with the hotel in general and found the staff to be friendly, professional and very attentive. We were made to feel very welcome. The meals in the restaurant were varied and very tasty but please fast before your stay to leave room for the very generous portions.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Tony O'Brien O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 10 June 2014
It was lovely to hear that your stay at the Hilton Cyprus, was so impressive and that all our services met with your high expectations.

Yes, meal portions in Cyprus, do tend to be somewhat generous, but this is inherent in the Cypriot culture of hospitality and that no-one leaves the table ‘hungry’.

We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
363 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 3 June 2014

Thoroughly enjoyed our stay at the Hilton. It has a nice pool, excellent gym facilities but best of all, very thoughtful, helpful staff who really came to our rescue when British Airways failed to put our case on the plane at Heathrow. Breakfast was outstanding with, again, excellent staff doing their best to meet one's wishes. The only thing that stopped it being 5 star is that the bedrooms, although large and comfortable, are feeling a little dated. It's about a mile and a half out of Central Nicosia and on a busy road so it is worth paying a little extra for a room facing the pool as it provides more peace and quiet.

Room Tip: Go for one overlooking the pool.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulofPleshey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 4 June 2014
It was our pleasure to come to the rescue and we thank you for your most constructive review of our hotel. We were pleased to see that our services and amenities were to your high level of satisfaction.

Our intention is to continue upgrading the property and we will bear this in mind for any future plans

Looking forward to welcoming you back to the Hilton Cyprus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2014

Nothing more to say than excellent - in particular the food was amazing, friendly staff and great pool area, perfect for 30degree heat, just watch your feet don't get burnt on the wooden deck!

Only stayed a night, and had a hire car to get about, so the location wasn't too bad for me, but the island isn't too bad to get around, just be aware on the roads.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 2 June 2014
Thank you for your genuine comments which are much appreciated by all the Hilton Cyprus team!

It is always very satisfying to hear that our guests have had a great stay and we look forward to welcoming you back next time, for perhaps a longer visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

I stayed at this hotel for four nights as part of a business conference and really enjoyed my stay very much. The hotel delivers what Hilton promises in terms of quality, comfort and a great experience. I enjoyed their food in particular, especially the breakfast but also the lunch, they must have a really good chef! The staff at the reception are extremely helpful and very friendly. I strongly recommend this hotel for anyone planning a visit to Nicosia!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank 153ranaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 2 June 2014
Thank you for your taking the time to post your detailed review. It was good to hear that everything was to your complete satisfaction and that the Hilton Cyprus hospitality, met your high expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 May 2014

Business hotel with good service level and great terrace/pool deck to relax after day of hard work. Rooms are a bit dated and not very large, but comfortable. Restaurant is good, breakfast can be enjoyed on the pool deck.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank H08H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 2 June 2014
We were very pleased to see that you had such an enjoyable stay at the Hilton Cyprus and appreciate your taking the time to post your review our hotel.

Do come again, we will be happy to see you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cyprus

Property: Hilton Cyprus
Address: Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus
Phone Number:
Region: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Nicosia
#1 Spa Hotel in Nicosia
#1 Family Hotel in Nicosia
#2 Romantic Hotel in Nicosia
#3 Business Hotel in Nicosia
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Cyprus 5*
Number of rooms: 294
Official Description (provided by the hotel):
Hilton Cyprus is the only 5 star hotel in Nicosia and counts over 45 years of experience. Location: Just 45km/30 minutes from Larnaca International Airport and only 15 minutes walking distance from the city centre, shopping and entertainment areas; conveniently located next to the business district. Accommodation & Room Types: There are 294 rooms available out of which 19 are suites and 76 Executive rooms. Hilton Guest Rooms: All Hilton guest rooms are non – smoking and feature a working desk, direct-dial telephone line, Internet and wireless connection, TV and Pay-TV, hairdryer, mini bar, electronic lock system, individually controlled air-conditioning, smoke detectors, sprinklers, private balcony,safe deposit boxes, bathrobe and slippers, magnifying mirror and tea & coffee making facilities. Executive Rooms: All Executive rooms, which are 20% larger than the Hilton guest rooms, are fully equipped and decorated to the highest standard, enabling you to unwind in comfort after a hard day, or to continue working effectively from your room. Guests staying in the Executive Wing can enjoy complimentary access to the Executive Lounge. The Executive Lounge allows you to lounge in an elegant environment where breakfast, hot drinks and cold refreshments, cocktails and canapés are served free of charge throughout the day. International newspapers and magazines and a comfortable satellite TV corner make the Lounge a real “home away from home”.Accessible rooms are also available. Services & Features: Guest facilities and services also include a Business Centre, shopping gallery with a hairdresser & barbershop, bookshop, bank, taxi and car rental services and free car park facilities. Free WiFi is available in all public spaces of the hotel.The hotel also offers various meeting rooms and facilities that can accommodate either a small meeting or a conference for up to 720 delegates. The Hiltonia Health Club features a fitness centre with outdoor and indoor swimming pool, 4 tennis courts, a squash court, and Spa area with steam bath, Jacuzzi, Sauna and beauty centre, which allows you to pamper yourself with a massage and spa treatments. Dining & Entertainment: The Fontana restaurant is available for all-day dining. Enjoy our Hilton Breakfast, in the morning, and for lunch or dinner choose from a wide variety of traditional or international buffet or the a la carte menu. If you are seeking a comfortable and friendly atmosphere, the Paddock Bar invites you, after a hard day’s work, to enjoy cocktails and drinks by ordering your favourites. The Lobby Lounge of the hotel allows you to lounge in a relaxing atmosphere and invites you to enjoy aromatic coffees and delicious dessert or even a light snack including Hilton Classic meals. Traditional afternoon tea is served daily on weekdays. Enjoy refreshing cocktails and tempting snacks at the seasonal Pergola Grill & Bar, situated next to the outdoor swimming pool. At night time Pergola transforms into a magnificent restaurant offering a tempting a la carte menu with a wide selection of grilled dishes, delicious steaks and the finest wines and spirits! ... more   less 
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Also Known As:
Hilton Cyprus Hotel Nicosia
Hilton Hotel Cyprus
Hilton Hotel Nicosia
Hilton Nicosia
Nicosia Hilton

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