The lobby and reception area of the hotel are attractive and modern and a good space to meet people or even work during the day (it was lovely and sunny and cool) and I was able to work for a number of hours while having a cool drink brought to my table - lovely!
The rooms however are quite basic, but I guess you get what you pay for. (The addition of a full length mirror would be very useful though). There was wifi available both in the rooms and in the lobby area. Breakfast had a good selection and the food available for room service was adequate and served a purpose. It was great value for money taking all these things into account.
However, the standard of customer service at the hotel is superb. Everyone is friendly and helpful and when they say they will do something it is done very quickly. I had a problem as (daft me) left my house keys in my hotel room. The staff were incredibly helpful on the phone and by email and organised for them to be sent directly to me. I can't thank them enough for thier help during my stay and also for sorting out getting my keys back! What great customer service. Turned what could have been an average stay into a very good stay!
Thank you to everyone who works at the Altius!More
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- Free Wifi
- Free Parking