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“"Good Vibrations"”
Review of The Annabelle

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The Annabelle
Ranked #10 of 84 Hotels in Paphos
Certificate of Excellence
Reviewed 31 March 2014

Just returned from a 2 week stay at The Annabelle, our first visit to the hotel and it's over 20 years since we last went to Cyprus.Our vacations are mainly focused on self catering so we were just a little apprehensive about staying in a hotel for 2 weeks !!
Well all our concerns disappeared the minute we set foot in the Hotel and were greeted as if we were regular visitors and made so welcome.
The level of customer service and the dedication of the staff is surely a "benchmark" for others to follow.
The buffet style dining arrangements were perfect. There was always a good choice and we never struggled to enjoy our meals over some very acceptable Cypriot wines.
To be honest we did not find the drinks expensive compared with other similiar style holiday locations. If you are staying in a 5 star hotel then inevitably the drink prices will be at a premium
We had a superb room and it was worth paying the additional cost to have a larger room and balcony with sunbeds included overlooking the sea.Perfect !!!
Thanks again to all the staff for there "fanatical customer service" We will return !!!

Room Tip: to be honest it's worth paying the premium to get the room you want.
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  • Stayed: March 2014, travelled with family
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3  Thank Jonesbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanos_Hotels, Manager at The Annabelle, responded to this reviewResponded 7 April 2014

Thank you for sharing your wonderful and supportive feedback.

We are delighted you enjoyed your stay. Your comments have been communicated to the team which is always motivated to hear from our guests. It is a pleasure for the team to make our guests feel warmly welcomed, comfortable and happy during their stay. We are proud that you felt genuinely cared for while you were at the Annabelle, and we hope to do the same again in the near future.

We hope to welcome you back soon.

Kind Regards
Maria Christodoulou
Duty Manager

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1,975 - 1,981 of 2,906 reviews

Reviewed 31 March 2014

Lovely hotel, polite and helpful staff except we paid for a sea view and got a side sea view room. In other resorts, a sea view has meant a full on sea view so was a bit disappointed as hotel insisted what we had was what we had paid for. Apparently you have to pay for a superior room to get the full sea view so be warned. Otherwise have no complaints. hotel is a short walk from the harbour ie 2 minutes away from shops, bars and restaurants.Tea for Two snack bar gives 10% discount and food is good but usually portions are on the large side.Mercury Direct goes to other hotels including the Almyra next door which in my opinion isn't to such a high standard. We feel we got the best deal staying at the Annabelle. We would definately go back to this hotel, room was larger than normal if you pay for a sea view, just be aware it will be a side view.If you ask, you can book the shower room and dressing area that serves the gym to shower and change if you have a later flight.Towels, soap and hairdryer are provided.Also kettle, wine glasses and bottle opener are also provided in your room along with tea and coffee and use of the mini bar as a fridge.

Room Tip: some rooms are directly next to a walkway to and from the pool so sitting out on your balcony would...
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  • Stayed: February 2014, travelled as a couple
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1  Thank glyn_spirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Manager at The Annabelle, responded to this reviewResponded 3 February 2015

I am delighted to inform you that since your stay with us last year we have newly renovated our sea view rooms: the final phase in our property-wide upgrade. It’s a source of enormous pride for us to have been working with the same artisans since Annabelle’s inception: an inspirational team of local craftsmen based here in Cyprus, who custom-build all furniture to our bespoke designs. The new rooms respect Annabelle’s classical colonial style, yet infuse a fresh modernity with cool white walls, updated wooden furnishings and traditional shuttered doors.
On another note, we would love if you could join us for the 30th Anniversary of Annabelle this year. A full programme of events will take place in 2015 to mark 30 years of wonderful memories! #30yearsofmemories . Annabelle may be celebrating her 30th anniversary in 2015, but she is looking better than ever! We do hope you will visit us for our celebrations this year and that we will have the chance to welcome you back soon to

Georgios Kassianos
Duty Manager
Annabelle

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Reviewed 30 March 2014

We have visited this hotel some days ago. It was a very short visit. We arrived early in the afternoon, around 3.00 o'clock. The reception staff was kind and efficient. Our check-in was fast. We were given a room in the first floor, but it was a disappointment when we tried to have some rest. There was a lot of noise from a door opening and closing, from people talking, from housemaids. The waist bin in the bathroom was broken and you had to use your hand to open it. The slippers were so thin, it was difficult to walk with them. After complaining about the noise, we were given a room in the second floor. It was better, with a better view to the swimming pool. The rooms were very plain and simple. The reception area was used for dancing after dinner. It would be better if this could be done in a different place of the hotel area.

  • Stayed: March 2014, travelled as a couple
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1  Thank MARIA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Manager at The Annabelle, responded to this reviewResponded 3 February 2015

I am delighted to inform you that since your stay with us last year we have newly renovated our sea view rooms: the final phase in our property-wide upgrade. It’s a source of enormous pride for us to have been working with the same artisans since Annabelle’s inception: an inspirational team of local craftsmen based here in Cyprus, who custom-build all furniture to our bespoke designs. The new rooms respect Annabelle’s classical colonial style, yet infuse a fresh modernity with cool white walls, updated wooden furnishings and traditional shuttered doors.
On another note, we would love if you could join us for the 30th Anniversary of Annabelle this year. A full programme of events will take place in 2015 to mark 30 years of wonderful memories! #30yearsofmemories . Annabelle may be celebrating her 30th anniversary in 2015, but she is looking better than ever! We do hope you will visit us for our celebrations this year and that we will have the chance to welcome you back soon to

Georgios Kassianos
Duty Manager
Annabelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

We booked the Annabelle Hotel through Mercury Direct a company we had never previously used but we would certainly use again as they in conjunction with the hotel accommodated our requests and gave us a superb room on the third floor overlooking the Mediterranean on a two week full board, then one week on B&B basis,the Hotel is set in lush gardens with waterfalls etc.You are able to share the facilities with the sister Hotel next too. With so many places to see and so many hotels to stay in, we would not usually consider returning to the same one twice, but after staying at the Annabelle we will certainly return again, the Hotel is well situated within 5 minuets walk to the town center of Paphos, Patphos has everything that the tourist should require, with a very picturesque Harbour and superb coastal walks

Room Tip: Choose as high a floor as you can afford, and request the kind of accommodation to want
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  • Stayed: February 2014, travelled as a couple
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3  Thank spharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanos_Hotels, Manager at The Annabelle, responded to this reviewResponded 13 April 2014

Thank you very much for your wonderful feedback, we are very happy that you had an enjoyable stay with us. I have passed your comments on to our team which will be delighted

We appreciate you taking the time to write your review, and we hope to welcome you back soon!

Kind Regards
Maria Christodoulou
Duty Manager

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Reviewed 23 March 2014

We have just returned from 10 days in The Annabelle on March 21st.The Hotel was very clean and the staff extremely polite and helpful. We were disappointed all meals were Buffet style although they were varied and of a high standard. The only negative was that the Wine and Drinks were expensive. The Hotel gave the impression it was a 4 star and not moving to a 5 Star until April 1st ,the start of the Summer Season when alternative restaurants would open, extra sunbeds would be provided and the "chilling" system in the Central Heating unit would be started.

  • Stayed: March 2014, travelled as a couple
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3  Thank WoodGundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanos_Hotels, Manager at The Annabelle, responded to this reviewResponded 7 February 2015

Thank you for taking the time to share your feedback. Your comments about the friendly service provided by the team, the variety and high standard of the buffet and the overall cleanliness are appreciated and I am very happy to know you enjoyed these aspects of your stay.

I apologise that we did not meet your expectations in some areas.

We hope to welcome you back to Annabelle in the near future, as we would like to ensure every aspect of your next stay is enjoyable.

Best regards
George Kassianos
Duty Manager
mod.annabelle@thanoshotels.com

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Reviewed 23 March 2014

We have stayed at this hotel before, and we have always found it excellent value for money. Kind and caring staff in all departments. It is well positioned and we cannot wait to return again next year!

Room Tip: Chose a room that matches what you would like to pay.
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  • Stayed: February 2014, travelled as a couple
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2  Thank Jack J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanos_Hotels, Manager at The Annabelle, responded to this reviewResponded 7 February 2015

Thank you for taking the time to share your feedback. Your comments about the friendly service provided by the team, and how much you enjoyed your stay overall are appreciated.

We are looking forward to welcoming you back to Annabelle soon.

Best regards
George Kassianos
Duty Manager
mod.annabelle@thanoshotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

We have visited Cyprus and Paphos many times previously, but this was our first time staying at the Annabelle and it was a very pleasant change. The room we were originally given was very nice and clean, but we asked to upgrade to a sea-view (for an additional cost), and a membe of the reception staff was very helpful and arranged this for us as soon as one became vacant. We then had a wonderful view towards the harbour and over the sea and this was well worth the extra cost. Both rooms were excellent, with small balconies, and free use of a fridge and a safe. Tea-making facilities were provided, including new tea-bags and milk every day. The rooms were cleaned daily, towelling dressing-gowns were provided, the beds were comfortable and the towels were changed every day!
We came on a basis of two weeks full board with a third week on Bed and Breakfast only. The meals were all buffet style and, depending on the time one chose to eat, it could get rather crowded and noisy at times.However, there were plenty of tables and the staff were incredibly pleasant and helpful, clearing and re-laying tables as soon as they were vacated. One could also eat outside the restaurant area, depending on the weather. The food was very good indeed, with many choices at all meals. As other people have remarked, we did find all the drinks were very expensive, but that is probably the only negative aspect of our stay at the Annabelle.The pool area was well looked-after, with loads of space and helpful staff to raise sun-shades and help move sun-beds when asked. There is a lovely terraced garden area also where you could sit if you wished.The lounge area was large with plenty of seating, except on some evenings when the pleasant musical entertainment ensured a 'full house' of contented and relaxed guests! Our most memorable impression of the Annabelle will be the unfailing helpfulness of every member of staff with whom we had any contact. They were all friendly, approachable and eager to help, and there was one particular young lady who was outstanding - she knows who we mean! Thank you to all at the Annabelle for making our stay such a pleasant one.

  • Stayed: March 2014, travelled as a couple
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3  Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanos_Hotels, Manager at The Annabelle, responded to this reviewResponded 7 February 2015

Thank you for sharing your positive feedback about your stay at the Annabelle. I am very happy to know you enjoyed every aspect of your stay.

Your compliments about the David our chef, and the quality of food in addition to the friendliness and efficiency of the team are especially appreciated.

We hope to welcome you back to Annabelle in the near future. Please do contact our Guest services team if we can assist you with your future reservation requirements on gserv.annabelle@thanoshotels.com

Kind Regards
George Kassianos
Duty Manager
mod.annabelle@thanoshotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Annabelle

Address: 10, Poseidonos Avenue | 10 Poseidonos Avenue, Paphos 8041, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Luxury Hotel in Paphos
#11 Business Hotel in Paphos
#14 Family Hotel in Paphos
#19 Romantic Hotel in Paphos
Price Range: £124 - £330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Annabelle 5*
Number of rooms: 218
Official Description (provided by the hotel):
A sincere welcome awaits at Annabelle, a family-run oasis set within six acres of lush gardens on Paphos' Mediterranean sea front. Cool, peaceful interiors, understated design and warm, caring service combined with 5 star luxury to create a distinct atmosphere of unpretentious elegance. Four restaurants and five bars showcase seasonal produce, delicate local wines and traditional Cypriot charm, with live music almost every night of the week. Glittering waterfalls reflect the tantalising blue of the Mediterranean; swaying palms slow life to a blissful pace and languid days roll into leisurely nights with impeccable ease... Welcome to Annabelle: luxury for the soul. ... more   less 
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Also Known As:
The Annabelle Hotel Paphos
Annabelle Hotel Paphos
Annabelle Paphos
Hotel Annabelle Cyprus
Annabelle Cyprus Hotel Paphos
The Annabelle Paphos
Annabelle Hotel Cyprus

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