We have just returned from our holiday in Paphos Cyprus. We were booked into the Nereus Hotel. We arrived on the 12th October 2011 & left there on the 13th October 2011 the next day. Our room was across a very unsafe car park which belonged to the hotel & up a flight of external stairs that looked as though it was a fire exit. The lighting on this staircase only came on when you went up the stairs but did'nt come on when you needed to come out of your room to go down the stairs, (very dark & very scarey). We were very hungry as it had been a long day, so we went out for some food, then made our way back to our room. When we put the lights on there was 2 cockroaches about 2.5 inches long each running over the work surfaces, we opened up the cupboards and there was about another 5 or 6. My husband went down immediately to complain & asked to be moved to another room, but was told by the night guard that he couldn't help & that we would have to go back in the morning!!!. We spent the night on the bed with our daughter fully clothed unable to sleep. My husband went down again the next morning & explained the situation to the lady on the desk, who replied we haven't got anymore rooms but i'll send someone up to spray it & when a room becomes available we could have it. ( she couldn't even tell us when that would be ). She then proceeded to offer us a voucher for a free breakfast, what an insult that was. We said that that wasn't good enough & that we wanted to leave & we would go and find ourselves somewhere else to stay. A man appeared behind the counter then and informed us that we would have to pay 81 Euros to leave as it was law in Cyprus that if you left early you had to pay a cancellation fee to the hotel as they had reserved the room for you. We had had enough paid the 81 Euros and left. We did check out about the 81 Euros and they were correct about that, so there's something else that may be of future reference for you, My advise to anybody wishing to book with this hotel is don't, The hotel is disgusting & dirty & the reception staff very rude & unhelpful. I have given this hotel a 1 star rating & that's purely & simply for the location. When we were there we used a few taxis to get out & about & whilst talking to the various taxis drivers they all said Nereus DIRTY!!!!!.
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