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“Always a pleasure to return to Paphos Gardens”

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Paphos Gardens Holiday Resort
Ranked #42 of 84 Hotels in Paphos
Certificate of Excellence
Reviewed 16 August 2013

Just returned from a 2 week stay at Paphos Gardens. This was our 3rd time at this hotel and we were not disappointed. Prior to arriving we had requested a specific apartment and this was allocated to us without demur - thank you Maria. Wine and fruit was also delivered to our apartment on our arrival which was a lovely gesture. The AI programme is excellent value and included everything we needed - the ice cream especially being a big hit with my daughter who is an addict ! The staff work hard to make sure everything goes smoothly and special thanks to Christos in the restaurant who was always on hand to make sure we were well looked after - he even made the effort to come and see us off when we left. The Animation Team were complete stars, especially the immensely hard working Tara and the "lovely" David - they were always around to chat and make sure you were having a good time and David's variety show on both Saturday evenings and his "alternative" bingo calling are memories that will stay with me for ever !! We are already looking forward to returning next year.

  • Stayed: August 2013, travelled with family
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4  Thank Nikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 29 August 2013

Dear Mrs. Nikki,

Firstly we would like to thank you for choosing Paphos Gardens Holiday Resort for your holiday for the 3rd time. All reviews are very important to us but even more so from guest who have stayed with us before as we like to know if we are still maintaining and improving our levels of services.

We are delighted to here that our staff looked after you well in all departments from reservations to the animation team and that you were found the all inclusive option value for money.

We aim for all our guests to enjoy their holiday with us and return home with fond memories as you have done. Thank you for taking the time to share your holiday memories with others and we are delighted that you are already planning your return visit.

Looking forward to welcoming you back.

Kind regards,


Group Sales & Marketing Team

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Reviewed 15 August 2013

We have just returned from an all inclusive holiday at Pathos Gardens. Having been on many AI holidays in Europe (including several in Greece and Turkey), the Caribbean and North Africa, Pathos Gardens has a way to go in one or two areas. Don't get me wrong, there were many positives, but if you've holidayed in other AI hotels this is not quite the same.
On a positive note, on arrival we were delighted to find a bowl of fruit and a bottle of wine in our room. We had mentioned that it was our wedding anniversary on booking and I'd like to think that the two items were connected. Or, maybe every guest receives them?!! Our apartment style room was cleaned regularly, and was of an extremely high standard (although we did have to remove several cockroaches, but I suppose that's to be expected in some hot countries). The hotel location is good with restaurants, bars, shops and beach only minutes away.
On the negative side, things that you may have been used to in other hotels are not available e.g. hiring pool towels or bottles of water. As a vegetarian I ate rice and mixed vegetables (carrots, sweetcorn and sprouts) for every lunch and evening meal! Don't get me wrong, there was plenty of salad, olives, dips and occasionally dolmades, but it was just mind numbingly dull. We ate out several times in some lovely restaurants that had vegetarian menus. Meat eaters were fine as there was always three or four meats, including a fish, with every meal. In my experience of other AI hotels there has always been at least one veggie dish such as stuffed peppers or moussaka at each meal.
Back to the positives! The staff are wonderful - polite, helpful, warm and funny. Christos, Mira, Janina and team will look after you in the restaurant, with time for plenty of chats. Luca and Michaela will take care of your drinks orders, again with real warmth. Stefani on reception arranged packed lunches for us (at very short notice) when we hired a car. The animation team, in particular Tara and David, do an amazing job - they are genuinely nice people who don't pester guests to join in if that's not your thing. Pathos Gardens really does have a superb and happy staff team.
But, here’s for another negative. At the height of season the pools are very busy. We had no chance of a sun bed at the main pool unless we put our towels down at breakfast (8.00 am) and even then we'd always get two of the last few beds. One day we walked over to the smaller pool (which has more spacious surroundings) but found that the bar was for paying guests only. When we wanted a drink we'd have to walk to the main pool (a fair distance) and carry the drinks back over the road. Not great in swimwear! And by the time that you'd got back you'd already drunk the drink!! Both pool bars are owned by the hotel and it seemed unfair that we were unable to use it (particularly when there was nowhere to sit round the main pool).
If I were staying at this hotel on a self catering or bed and breakfast basis, I would rate it as a four star for facilities and a five star for the staff. And that I feel is the downside...lots of guests on different board basis. It's easier to provide that AI service when all of the guests are all inclusive.
Remember, it’s friendly and clean. For us it was a great base to get out and about around the island – driving on the left is great and considering the time of year there was not a lot of traffic on the roads. If it looks like a good deal, price wise, book it!!

  • Stayed: August 2013, travelled as a couple
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5  Thank LouiseAmbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 16 August 2013

Dear Ms. Ambler,

Happy Wedding Anniversary! Thank you for your review of our resort, we take feedback from our guests very seriously. We are pleased to hear how well our staff looked after you and that the resort and your accommodation was clean and comfortable.

The hotel does there utmost to provide more sun loungers should guests requests this and indeed the main pool area does get very busy in the high season. The resort offers a choice of board options as the fully equipped apartments with kitchens are ideal for those who wish to stay for a few weeks and of course prefer self catering, but we do try to accommodate all guests needs as best possible.

We have noted your suggestions with regards to vegetarian dishes and this will be past onto the team. Thank you for recommending Paphos Gardens Holiday Resort to others, we hope you will consider the resort should you be returning to Cyprus again.

Kind regards,

Group Sales & Marketing Team

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Reviewed 12 August 2013

A wonderful warm welcome on arrival at 9pm the staff came out to our taxi welcomed us collected our luggage and took it to the apartment and showed us straight into the dining room and fetched us drinks. The swimming pool is large, and a lovely temperature in August. Lots of sun beds, some shaded, but be warned guests get their towels out early and hog them even if they are not using them. One of our only complains would be the hotel should manage this and remove unused ones after an hour. For serious swimmers a large cool indoor pool, also gym and spa which we didn't use but looked good. The dining experience was superb for all inclusive, an outside terrace area and inside restaurant to choose from with drinks brought to the table and help yourself buffet. Good food choices, bbq and carvery, lamb chicken fish n pork always salads rice pasta and various potato dishes, good Greek/Cypriot food ie Greek salad, stuffed vine leaves, baclava, lamb dishes. Lovely desserts and fresh fruit. Staff extremely courteous, accommodating and hard working. Entertainment each night and kids disco, chocolata being the favoured holiday theme tune! Apartment spacious, good sized bathroom and balcony, good air con large fridge freezer, towels changed daily, room kept spotless. Beach very short walk, warm sea great for kids and inflatables. Local shop for water, crisps, souvenirs. Reasonably priced restaurants a min walk from hotel. Nice walk down shop lined streets to harbour. Would highly recommend for families. Had a fantastic holiday. Would definitely go back. Thanks to all the staff.

Room Tip: Hotel rooms were fine, parents had one and it was nice but apartments better and more spacious for f...
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  • Stayed: August 2013, travelled with family
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2  Thank RachelMPoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 16 August 2013

Dear Guest,

It is a pleasure to hear much you enjoyed you stay at Paphos Gardens Holiday Resort and what a good impression all our staff made on you from the moment you arrived.

Good to hear that you were happy with the choices of food and opted to try the various evenings available such as the BBQ. We try to organize entertainment for all ages and happy we did succeed. We have also noted your suggestions with regards to the towels and will look into this.

Thank you for your high recommendation and we are delighted that we will have the pleasure of welcoming you back, looking forward to it.

Kind regards,

Group Sales & Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2013

Just returned from a 2 week holiday at Paphos Gardens (9th Aug 2013). We had a 2 bedroom apartment with great facilities, fully air conditioned cleaned every day, spacious and practical even though we were all inclusive.The staff: Lucas, Marianna, Chrisof, the FB Manager, Animation Team: David, Anastasia, Sabina and Tara couldnt be faulted the level of entertainment, encouragement and continued hard work ensured that every guest especially in our party enjoyed and got the best out of their holiday. The childrens disco entertainment and especially the chocolatte dance along with the bingo calling is something that will make me laugh for months to come.
I would like to take this opportunity to wish Tara, Anastasia, David and Sabina all the best in whatever they do next :-))..... I would definitely recommend this resort and will certainly consider returning there again.

  • Stayed: July 2013, travelled with family
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3  Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 12 August 2013

Dear Ms. Andrea,

We are delighted to hear how much fun you and your party had staying at Paphos Gardens Holiday Resort. Our aim is for guests to return home with fond memories of their holidays so it is great to hear that this was achieved.

It is good to know that you found the apartments spacious and the entertainment for both adults and children varied and exciting. We will let all our staff know of your kind comments and feedback.

We take this opportunity to thank you for your recommendation and look forward to welcoming you back soon we hope.

Kind regards,


Group Sales & Marketing Team

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Reviewed 9 August 2013

Just returned 9.8.13 from 2 weeks at paphos gardens,booked all inclusive.Staff superb from the management to the cleaners all very pleasant and very helpful.Food of a very high standard and plentiful,The entertainmemt staff namenly David (LUVLY) Tara Anastasia and Sabina could not be faulted working tirelessly to keep the guests entertained,this is one hotel that I will defineatly be returning to

Room Tip: stayed in room 202 any high numbers best
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  • Stayed: July 2013, travelled with family
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1  Thank petek4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 12 August 2013

Dear Guest,

We are delighted to hear that you enjoyed your holiday at Paphos Gardens Holiday Resort and that the animation and entertainment team provided a fun and exciting program throughout your stay.

It is important for us to hear that you were happy with the all inclusive, that all meals were of a high quality and of course that you will be returning. Thank you for writing a review on our resort and we now await the pleasure of welcoming you back.

Kind regards,

Group Sales & Marketing Team

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Reviewed 8 August 2013

Just returned from a weeks holiday staying in the self catering appartments of Pahos Gardens,
We had a two bedroom appartment in the Ibiscus block which was very spacious and clean, Maid service was everyday with clean sheets and towels daily. All the staff were very friendly and professional.There are two pools one in the all inclusive area which was busy with entertainment and one near the self catering blocks this pool was very peaceful and set in beautiful gardens which has a snack bar area giving excellent customer sevice from Nicoletta who was there every day very helpful. If i had to give a negative the only negative i could come up with would be the shower was not very powerful but this did not in anyway affect this excellent holiday resort.

  • Stayed: August 2013, travelled with family
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3  Thank Jackie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 12 August 2013

Dear Ms. Jackie,

Thank you for choosing Paphos Gardens Holiday resort and for sharing your enjoyable holiday on TripAdvisor.

Indeed we try to offer something for everyone at the resort and with two swimming pools we are able to provide with those who love activities and guest that prefer to relax and enjoy a more tranquility. We are pleased to hear that our staff were always helpful and professional. We have also noted your comments regarding the power of the showers which is soothing we will look into.

Thank you again and we hope to welcome you back soon.

Kind regards,

Group Sales & Marketing Team

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Reviewed 7 August 2013

We stayed self catering...... Overall clean but a Tad tired! Staff o. The resort we're very friendly and helpful! They really couldn't do enough enough for us!
The animation team were fab...... David....... Approach me! Lol. Tara....... Wasn't sure to start but my god you proved me wrong! You were xcellent with my 3! Thank you!
Not forgetting annistasia and Sabine...... Just lovely people!
Thank you all for everything you did to make our holiday so enjoyable......... Home now so reality has kicked in....

  • Stayed: August 2013
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2  Thank Cowleyteresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this reviewResponded 12 August 2013

Dear Guest,

It is a pleasure to hear how enjoyable your holiday was at Paphos Gardens Holiday resort and that so many members of our team contributed towards this. We will be sure to pass your kind comments onto them.

Should you be considering another holiday to Cyprus we do hope that you will select our resort again.

Kind regards,

Group Sales & Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paphos Gardens Holiday Resort

Address: Kleious Street, Paphos 8128, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 84 Hotels in Paphos
Price Range: £21 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Paphos Gardens Holiday Resort 3*
Official Description (provided by the hotel):
Nestled quiety just 300 meters from the sandy beach, as if by a miracle, Paphos Gardens Holiday Resort disappears in the lush vegetation. Located off the main seaside road and just one hop off from the beach, the tourist area, shops, evening entertainment and much more. Paphos Gardens Holiday Resort combines self-catering with hotel accommodation, offering all necessary services and a variety of daily activities to suit every guest's needs. ... more   less 
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Also Known As:
Paphos Gardens Holiday Hotel Paphos
Paphos Gardens Hotel

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