On booking our holiday with Thomas Cook we stated that we were looking for 4 star as our experience of lesser quality hotels abroad has been poor previously. We were informed that the standard of the hotels in Paphos was generally good and many described as three star would be the equivalent to four star standard, so we went with this, not having been previously.
This was a three star masquerading as a TWO star. The whole appearance of the hotel was poor, and the reception was very dark, with a bamboo style reception area, very 80s. The staff were functional and not particularly engaging. We got our key and went to the room. On exiting the lift the scene deteriorated, with heavily worn and stained carpets. The surrounds were dirty and the was a used cloth lying on top of the fire hose reel.
On entering the room I became even more disappointed. The decor was very old, I'd guess that it was probably the original furniture from around the 70s, no joking!
The was a charge for the safe and I returned to the reception to get a key. The man to came to instruct me was excellent, very pleasant and helpful. When he finished there I pointed out a stain on the bedspread to him, I'm assuming it was chocolate! This was changed literally within minutes, although the housekeeper didn't appear to be too impressed, not speaking English made it difficult to discuss.
I went to the met and greet meeting and raised my issues with the rep. They offered to provide an alternative room, but then there were none in the hotel. We were subsequently given a voucher for a free meal, I wish they hadn't bothered, I wasn't impressed with the food at all. There appeared to be a significant number of All Inclusive guests, I'm glad that I wasn't one of them.
The food was fairly tasteless and didn't look very appetising. Breakfasts were buffet style and reasonable with the only complaint being the usual issue around toasters, but this is a routine problem in resort hotels.
The pool was ok, with an animation team that appeared to work hard, but sometimes became too familiar with certain guests.
The lady who worked at the reception bar (looks fairly recently upgraded) was very pleasant and apparently serves excellent Margaritas (so says mrs weary traveller).
There is also an apartment section to the hotel which did appear to be slightly better, and I think those who used that appeared to be slightly better treated, or perhaps I'm slightly paranoid?
There are a number of bars and cafes and a couple of restaurants around the area, although the hotel is not located particularly close to any areas of nightlife, rather caught halfway between the harbour and the next built up area.
Just to justify the lady from Thomas Cook's statement re the standard of hotel, the Hotel Veronica which was not too far away, is a three star which looks like a four, if only we'd known!
Pathos is ok, lots of stalls, and the usual touristy shops. The old town is worth a visit, but won't take too long to get around.
The mosaics are worth a visit down at the World Heritage Site by the harbour, but the Castle doesn't offer up much more than an improved view of the area through its elevation. The tombs of the Kings is ok, but nothing special, how many holes carved into stone can you look at?
- Official Description (provided by the hotel):
- Nestled quiety just 300 meters from the sandy beach, as if by a miracle, Paphos Gardens Holiday Resort disappears in the lush vegetation. Located off the main seaside road and just one hop off from the beach, the tourist area, shops, evening entertainment and much more. Paphos Gardens Holiday Resort combines self-catering with hotel accommodation, offering all necessary services and a variety of daily activities to suit every guest's needs. ... more less
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- Also Known As:
- Paphos Gardens Holiday Hotel Paphos
- Paphos Gardens Hotel