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“Excellent!!!”

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Louis Phaethon Beach
Ranked #19 of 90 Hotels in Paphos
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent!!!”
Reviewed 8 August 2013

Had had an holiday here in July and what an holiday it was!!! I couldn't fault anything about the place!! The rooms were kept clean! And if we found a fault we could talk to Nadia who would do everything in her power to make things right she was brill!! The food was excellent the restaurant was kept cool even though we dined outside! Lol but everything was kept clean! The most I liked the hotel was the entertainment!! It was absolutely amazing! Especially Katie, Lisa, Chloe and of course the head entertainer Dido! All the entertainment were brill with the lads doing breakdancing that was jawdropping! The night shows where amazing the mini disco was brilliant my two kids absolutely loved it! There was loads to do! I could go on for a lot longer but I don't think I've enough days in the write about! The watermark was amazing the kids play area and pool with slides were great! We made some great friends over there cos everyone was enjoying themselves alot! Ill finish now and say I would definitely recommend anyone to this hotel!!!! AMAZING!!

Room Tip: Any room is good because at this hotel you are more likely to spend most of your time round the pool...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dansyaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 14 August 2013
Dear guest,

A big thank you for a few lovely lines about a stay at the Louis Phaethon Beach.

It is a great pleasure to hear that you had an all-round flawless stay with everything from our immaculately clean premises, our delicious cuisine to our excellent waterpark being to your absolute liking. Moreover, we are delighted to read that you thoroughly enjoyed our evening shows and our mini disco which brought your children so much pleasure.

Overall, we would like to thank you for recommending us so highly to all other travellers and are greatly looking forward to your next visit at the Louis Phaethon Beach.

Faithfully yours,

The Management.
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4,363 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,386)
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English first
Leicester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2013

We stayed at the Louis Phaethon the last two weeks in July, I agree with the comments from the previous review. This hotel is a busy family hotel, however the hotel room size isn't suitable for families, we are a family of four - a nine year old and four year. We were all in the same room, children on sofas, adults on the double bed, it was very tight. There isn't enough room for four empty suitcases or wardrobe space for four people. There is only one type of room, all the rooms are the same size - Premier Inn size rooms! So if you like a little space in your room then this hotel isn't for you. It is a real shame, because Thompsons have put a lot of energy into the hotel, they should really consider offering larger rooms, this would make, for me, the hotel a true 4star.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJane2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 20 August 2013
Dear guest,

Let us thank you for choosing to stay at the Louis Phaethon Beach.

We would like to sincerely apologize for your displeasure over the size of our rooms and are sorry to hear that this had such an impact on your overall stay. Please rest assured that we dully note all your comments for future improvements. Despite all, we hope that you had a pleasurable holiday with your family.

We hope to see you at the Louis Phaethon Beach or at one of our other Louis Hotels soon again.

Best regards,

The Management.
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curlynirvana
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 8 August 2013

We travelled for a wedding, and there was a large group of us ranging in age from 2 to 80. There were ups and downs to this hotel. The food was fine for all inclusive, although I do wish they wouldn't provide tinned fruit at breakfast, rather than fresh fruit (they did provide kiwi fruit, and oranges but that was the only fresh fruit at breakfast). The food on offer was tasty, and if you looked around all the food stations, you could usually get something nice to eat.

Everyone in our group enjoyed the pools, they were well managed, with plenty of life-guards. I would say that the pool was the best part of the hotel, and the place where everyone enjoyed themselves. It has been a long time since going to an All Inclusive hotel where you are not supplied with pool towels. Also, you have to get up early in the morning to safe sun loungers (I was up early one morning, and people had already been out before 6am!)

Rooms that others in our party stayed at seemed quite nice, ours appeared to be the only one that hadn't been refurbished, and I also complained about the strong smell of drains or sewage in our room, this wasn't resolved. Others in our party didn't have the same problem though so I think it depends where your room is.

The air conditioning was not very good, espeically in the restaurant in the evenings, half way through the meal I became too hot, someone in our party complained about this, but were left feeling they were the only one to complain.

The staff at the hotel were really good, the bar staff, restaurant staff and reception staff were all polite, helpful whilst all being really busy.

The entertainment was a bit of a let down, this was mainly due to the timings being all out. If something was advertised as being 10pm, it often didn't start until much later.

All in all, we enjoyed the holiday. It was for a family wedding, which was wonderful, the kids really enjoyed their time there, and ultimately if you are going with children, if they are happy, then usually the parents are happy.

If I was travelling without children, as a couple, I would book into the hotel next door, which was adults only.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank curlynirvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 14 August 2013
Dear guest,

We would like to thank you for commenting on a recent stay at the Louis Phaethon Beach.

We are delighted to hear that the wedding you attended was a marvellous event and that everyone in your party had a great holiday. It is a pleasure to read that you enjoyed your time at our splendid pool area and that you would commend our staff for their polite and friendly work ethic. We thank you for bringing you observation in regards to the timing of our entertainment program which we will follow-up on immediately. Furthermore, we would like to sincerely apologize for your displeasure over the room and that we were not able to solve this problem despite our efforts. Nonetheless, in spite of these negatives, we are happy to hear that you had a great holiday amongst family and friends; for a more relaxing holiday we would like to suggest other Louis Hotels such as the King Jason, also in Paphos, or the Royal Apollonia in Limassol.

We hope to welcome you back to the Louis Phaethon Beach or one of our other Louis Hotels.

Kind regards,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 8 August 2013

Just got back from the Louis Phaethon yesterday and have to say we all said it was one of the best holiday we'd had, once we had gotten over the room size which was booked as a family room for 3 aduts and a child ( my daughter being 15 and son 10). The room was barly big enough for 2 adults. That said it didn't take long to realize the pro's outweighed the cons massively! the animation team were fab the shows at night were very proffesional and all the staff were very freindly thank you to Illia and Anna for looking after us so well in the bar! Plenty going on during the day if wanted to get involved and no mither if you just wanted to sit back and soak up the sun and the stunning scenery. The food was probably the best I have had for this kind of hotel, good choice and great service. I would definatley recommend this hotel to friends and will go back again sometime in the future.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 11 August 2013
Dear guest,

A big thank you for a short and lovely review about the Louis Phaethon Beach.

We are delighted to hear that you would count us as one of your best holidays yet to which you are planning a return in the future. It is a pleasure to hear that you enjoyed our talented entertainment team that created great daytime activities and evening shows while also finding the time to thoroughly relax and soak up our stunning scenery. Moreover, we are glad that you would praise our delicious cuisine as one of the best you have experienced at a hotel and that you were pleased with our friendly staff.

All in all, we would like to thank you for recommending us and we are already looking forward to the pleasure of seeing you soon again at the Louis Phaethon Beach.

Yours truly,

The Management.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2013

Having just returned from this hotel i thought i would share my opinion of this resort!

THE UGLY-

Rooms are really small and in desperate need of a refurb! found a bug in my bed at one point and every morning without fail i would wake up with some more bites ! the poolside WC is probably the worst bathroom ive ever visited in my life!

THE BAD-

The food is terrible wish i could be nicer about it but im afraid i cant! very poor choice of foods and very very repetitive and quality isnt great!



THE GOOD-

The pools are really good and well supervised always lifeguards present
The entertainment team do a great job the quality of shows was excellent , always loads of activities to be had.

i travelled with my wife and 4 year old daughter , I would say this hotel was very good for my daughter but not so for us certainly not a 4 star hotel by any means but again to be fair its good for the children

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 14 August 2013
Dear guest,

We would like to thank you for holidaying at the Louis Phaethon Beach.

We are delighted to hear that you enjoyed our pool area which you felt was supervised well and are moreover glad to read that you would commend our entertainment team for their talents and their marvellous evening shows. We are surprised to read that you were not pleased with the quality and selection of our cuisine as we usually receive many compliments in this regard from satisfied guests. Additionally, we ensure for a large variety in the menu through our themed nights. Nonetheless, pleased be assured that we will follow-up on your remark and that we will inform our chefs of your opinion. Moreover, we are sorry to hear that you did not like the décor of your room and would thus like to take the opportunity to suggest other Louis Hotels from our Premium Collection such as our newly refurbished Louis Imperial Beach which might be more suitable for your needs. Overall, despite some negatives, we are glad to hear that you found our hotel ideal for your daughter who had a most enjoyable time.

We hope to see you again at the Louis Phaethon Beach or one of our other Louis Hotels.

Sincerely yours,

The Management.
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leyland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2013

Just returned from our first time in this hotel with our teenage son (14) and daughter (10). Just a quick list of the good and not so good points.

GOOD

Brilliant for Kids, loads of all ages there, our two both made friends straight away
Food - Excellent, loads of variety day and night to choose from.
Pool area - Two pools a busy main pool were activities took place, and another second pool a little quieter next to the water sides.
Good service at all times - I was told there was 1300 people in the hotel, however you never seemed to queue for long.
Very Clean
Bottled Keo beer - In the reception and upper bar area

NOT SO GOOD

3 euros per day for the safe
No free wifi 5euros per hour
NO pool towels supplied, don't forget to take your own
Sunbeds - Needs to be sorted out, some people were putting towels out late in the evening and nothing was done about it. You need to be up at 6.00am if not before to get a bed at the poolside.
Rooms - A little on the small side, but at the end of the day you only get changed and sleep in them.
Entertainment Indoors at night - The animators worked really hard, but the bingo and main show were held inside at night, personally we like to sit outside on holiday in the evening, however nice and cool because of air conditioning but it felt a bit like a social club, and could get really busy.

Other Points

The hotel is positioned at the bottom tip of Kato Paphos, you can walk into town but it could take you an hour. If you do walk up town use the coastal path passed all the other hotels, its really nice and you get the sea breeze.

There is a bus stop outside the hotel,1.50 euro per person into town one way. But you can buy a day ticket for unlimited travel for 5 euros

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 14 August 2013
Dear guest,

We would like to thank you for choosing to stay at the louis Phaethon Beach.

Firstly, we are delighted to hear that you found our hotel ideal for children as there are many activities and facilities suitable for their enjoyment. Moreover, we are glad to read that you were pleased with the variety of our cuisine and the outstanding standard of our service. It is a further thrill to hear that you had a great time at both our pools, with one being more active while the other provided for a quieter area. In regards to your comment about our internet and the safe, we hope you understand that we took the decision of not including this fee in our room rate as to not charge guests for a service they may not wish to use. Furthermore, we would like to inform you that we have tried to provide pool towels for so many people in the past and instead of pleasing our guests, we actually had the adverse effect which is why the decision was taken not to provide them. Additionally, in regards to your comment about the reservation of sunbeds, we hope you understand that we inform our guests of our policy that forbids this however, the poolside sun beds are always very popular. All in all, despite these minor issues, we are happy to hear that you had an overall pleasant family holiday.

We hope to welcome you back to the Louis Phaethon Beach in the nearest future.

Best regards,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2013 via mobile

My family & I have just returned from louis phaeton & had a lovely time. Only 2 complaints though. Firstly the air conditioning. Even at the coolest setting, it wasn't cool at all. We mentioned it to the reps & they said they would get maintenance to take a look but there was no improvement. We also heard other people saying their air con was very poor too. My other complaint was other guests were putting their towels out the night before or at the crack of dawn then not turning up until lunchtime! The hotel should stop this. Apart from that, we couldn't fault the hotel. All of the hotel staff, animation team, kids club staff & thomson/ first choice reps were very friendly. Always a smile & a hello! Everywhere was spotlessly clean. The food was very nice with lots of choice. The splashpark was brilliant & the lifeguards around the pools were very good. We were recommended this hotel & weren't disappointed. We would definatly return to the louis phaethon. Thank you for a lovely family holiday!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keelkokeeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, 11 August 2013
Dear guest,

Let us thank you for a few lines about a stay at the Louis Phaethon Beach.

It is a pleasure to hear that you decided to holiday with us upon a friends recommendation and that you were not disappointed by our splendid property. We are delighted to read that you would commend all members of our staff for their consistent friendliness and our delicious cuisine, and are moreover glad to read that you enjoyed our pool area with our brilliant waterslides. We are truly sorry about the air-conditioning in your room despite all our efforts to fix this issue. Furthermore, in regards to your comment about the reservation of sunbeds, we hope you understand that we inform our guests of our policy that forbids this however, however the poolside sun beds are always very popular. We assure you, however, that our hotel has enough sunbeds for all our guests. All In all, despite some small negatives, we are relieved to read that you had a lovely family holiday.

We greatly look forward to your next visit at the Louis Phaethon Beach.

Faithfully yours,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louis Phaethon Beach

Property: Louis Phaethon Beach
Address: 22 Theos Aphrodite Avenue, Geroskipou, Paphos 8130, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Paphos
#17 Romantic Hotel in Paphos
#19 Family Hotel in Paphos
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Louis Phaethon Beach 3*
Number of rooms: 422
Official Description (provided by the hotel):
The Louis Phaethon Beach 4 star hotel in Pafos is located on the Paphos coast near the picturesque harbor and only 10 km from Paphos International Airport. Louis Phaethon Beach is also an all inclusive hotel in Pafos located directly on the beach, with an unlimited Mediterranean Sea view. Relax at the Louis Phaethon Health Club, enjoy a swim in one of our indoor or outdoor pools or forget your stress and go for a steam bath or a jacuzzi. ... more   less 
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Also Known As:
Louis Phaethon Beach Paphos
Phaethon Hotel
Louis Phaethon Beach Hotel Paphos

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