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“Fantastic Place To Stay”

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Louis Phaethon Beach
Ranked #20 of 88 Hotels in Paphos
Certificate of Excellence
Inverness, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic Place To Stay”
Reviewed 18 July 2014

Just back from a week’s stay at the Louis Phaetathon Beach Club Hotel and had a fantastic time. We arrived at the hotel to be welcomed to a selection of alcoholic and non-alcoholic drinks, cakes and biscuits and a porter was ready and waiting to deliver our suitcases to our rooms after we had checked in.

The rooms are clean and comfortable and fine for a couple with perhaps one child but we felt they would be a bit small for any more people even though our room had 2 additional sofa beds and was classed as a family room. The rooms have an additional air conditioning, TV and fridge and a safe which you pay for each day through reception. The bathrooms are a decent size with a bath and shower. One slight issue we had with the shower was at peak times we suddenly had a surge of boiling hot water coming through despite the shower being set to a cooler level. I’m not sure if this was a fault in shower but perhaps be careful when showering young children in case they get burnt. The rooms were cleaned daily, with bedding and towels changed regularly and we couldn’t fault the maid service at all.

Breakfast and dinner was served in the main dining room where you are met by hotel staff or the manager each day and shown to a table either inside or out on the terrace depending on where you would like to sit. Drinks are laid out on a table for self service and the food is set out on various buffer stations. There is a children’s station, vegetarian station, soup station, salad bar, dessert station along with a few other main meals buffet stations. The food was very good and each night they had a theme night which we enjoyed. The roast dinner was just lovely each day too. You can have lunch in the main dining room or out at the Asian Restaurant or the Poolside Restaurant. Both are very good and continually serving hot foot. Late afternoon, the Poolside Restaurant also serves sandwiches, fruit, waffles and pancakes along with all day ice-cream which you can help yourself too. Non-alcoholic drinks are also self service from here. Alcoholic drinks are available from the bar next to the pool. The only slight issue we had with all of the restaurants was that the waiting staff were too quick to clear plates away. We found it a bit uncomfortable if you were still eating and they were clearing away plates from my partner. We also had a few occasions where we went to get dessert and came back to find out drinks gone and the table had been cleared!! The staff were good though and quickly reset the table and replaced our drinks when they realised what had happened. Perhaps they could wait until everyone had finished eating before clearing plates away?

The selection of pools were great with lots of space for swimming and entertainment to take place. The 6 water slides were an added bonus and we were pleased to see 13 lifeguards on duty throughout the day around all the pools. There is also a great shallow kids pool with other slides for younger children to use along with various play areas, swings etc for children to play on. We had read of issues of guests having to get up early to ‘bag’ sun beds but at the end of June this didn’t affect us. We did see towels on sun beds early though despite being told not to do this. This could be frustrating at times especially when then beds were not in use a lot of the day! There are also lots of grassy areas where people took sun beds over to get some additional shade under the palm trees which was good considering we came when there was a heat wave of up to about 38 degrees. One thing to be aware of is the tiles around the pool area can be very slippy when hot and dry. We saw a few folk falling a couple of times including my self who slipped and bashed my knee.

The hotel advertises a beach but it’s basically just a very narrow strip of sand which can take a few sun beds. There is a public beach a few minutes away where you can hire sun beds. Beware though you will need shoes to wear in the sea as the steps down from the hotel lead to an area surrounded by boulders and which is stoney underfoot.

As you are the last hotel on the edge of town out towards the airport, you do get some noise from planes taking off and landing during the day but it doesn’t disturb your holiday. There is a regular bus service from outside the hotel which runs every 10 minutes into the bus station at Paphos Harbour. This costs 1 euro 50 each way or you can buy a day ticket for unlimited journeys for 5 Euros. There is a shop in the hotel which provides everything you could need, but if you want about a 20 minute walk, you can walk along the seafront on the path to other shops , bars and restaurants or carry on about another 30 mins until you reach Paphos Harbour. I wouldn’t recommend this path at night though as the ground is uneven in patches and it is not very well lit up.
Finally the entertainment team are outstanding. They have to be the best we have seen anywhere in the world and they deserve a big pat on the back for all their hard work. The constantly provide entertainment throughout the day around the pool, ranging from water games, water polo, beach volleyball, shuttleboard, darts, archery, zumba and music quizzes. In the evening they have a children’s session, Disney DVD nights for children, bingo and then live entertainment which shortened version of stage shows such as Mama Mia, the Lion King, Break Dancing, X-Factor and on a Wed and Sat night an outside company provides the entertainment when the staff have a night off. They also hold dancing and singing shows beside the pool at lunchtimes. They were all so friendly and encourage everyone to take part but they were not pushy which we liked. Al the staff throughout the hotel from the manager down to the maids, were so friendly and happy to chat away with very good English and nothing was a problem to help you out.
Thomson’s provide a Kids Club and so do the Entertainment Team which the kids all loved to go along too. We were also told they provide 2 hours of free babysitting between 1-3 pm each day but this is only for 2 babies on a first come first served basis.

The hotel does provide wi fi but you have to pay for it. It's a shame as other all inclusive hotels we have stayed in provide 90 minutes of free wi fi each day. If you need a daily fix of wifi, all the local bars and restaurants will provide you with free wifi if you ask for the password or stand outside them and use the restuarnat name with 2014 at the end as the password and we manged to log in!

Finally this was a very popular hotel for weddings with at least 2 per day in a special wedding area overlooking the beach. From what we saw, they seemed to provide an excellent service and made the day very special for all involved.

Overall, this is a great hotel for families, couples both old and young and we would recommend it to everyone and would love to come back again at some point in the future.

Room Tip: We had a room overlooking the carpark which got the late afternoon sun on the balcony which we enjoy...
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  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
9 Thank Skiing_D00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 28 July 2014
Dear guest,

We would like to thank you for staying at the Louis Phaethon Beach and for sharing your holiday impression online.

It is lovely to hear that you had a fantastic time with us and you enjoyed our cozy and spotless rooms, our delicious cuisine as well as our varied theme nights and most friendly personnel. Moreover, we are thrilled to know that you deeply appreciated the outstanding performance of our skilled animation team along with our great selection of swimming facilities. Still, regarding the issue with the shower, we did not have any comments before about the water temperature; however, we will take a closer look at the matter to try and find an appropriate solution. In spite of this, we are relieved you had a positive experience and fully enjoyed your stay.

We dearly thank you for recommending us and we look forward to welcoming you back to the Louis Phaethon Beach on your next holiday.

Yours faithfully,

The Management.
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Aberdeen
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2014

I booked this hotel through Thomsan from reading reviews on trip advisor and when I got there it was above expectations. We landed in Phapos airport on the 6th of July 2014 and there was a luxury bus to take us to the hotel. Upon arrival we were met with snacks, champagne and juices for the kids. Check in was very quick and we booked 2 rooms which reception was kind enough to ensure that there were joining rooms. Accommodation was very comfortable and adequate. One of the bathrooms were clogged and water flooding. One phone call to reception and this was sorted within minutes so thumbs up there. Always very quick to resolve issues.

The lobby sitting area is large and also many waiters/waitresses to attend to you. The minuite you sit down someone will take your order for drinks etc. You hardly get table service from most all inclusive hotels. So well done here again. The staff are all very pleasant polite and attentive. What more could I ask for.

The food was also excellent. Always fresh, warm and enough seating areas. There was a large selection and also daily change of menu. The fish in particular was excellent everyday. Again catering staff very polite attentive and first class service. The minute you finish they are there to clean your plates.

There was also the exceptional animation team (Entertainers). They were non stop from 1000am until midnight with loads of activities. They were very friendly and also participated in all the activities during the day. At 0815pm there was a kids disco followed by Bingo and 1000pm there was a different show every night. Great efforts were put in to make the shows a success and lots of funny sketches that made us all laugh. The only thing I would ask them to change a little is the kids disco. The games and activities for this was the same every night and kids got a little bored with this. In the grand scheme of things this is nothing as all else was great. Kids club was great as well.

You had to pay 25 Euro for one weeks Wifi and only allowed you to log in with one device at a time. I did not mind paying the 25 Euros but would have liked to be able to log into to a few devices at least.

We also signed up for 2 x excursions the Love Cyprus and Segway. Both were exceptional good and value for money. Well done to the hotel staff and Thomsan reps on site. I would definitely return and recommend to anyone else looking for an all inclusive holiday.

The return flight was a little poor. Delayed for 2.5 hrs and no vouchers given. Also when got on board the food service was last which was not the case on the way out. Flights would benefit from having TV screens for passengers to watch movies.

Overall one of the best holiday I have been for. Arrived 6th July and departed 13th July 2014

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Sjdeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 21 July 2014
Dear guest,

Let us thank you for choosing to stay at the Louis Phaethon Beach and for taking the time to write such an adorable review.

It is a true delight to hear that you had a brilliant time with us. We are thrilled to know that you favored our well-designed rooms, our efficient service team as well as our high quality cuisine. We thank you for sharing your remarks in regards to the WIFI and the mini disco. We value your opinion, and we will certainly take it into account in our continuous work for improvement.

We greatly look forward to welcoming you again at the Louis Phaethon Beach on your next holiday.

Warmest regards,

The Management.
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Bolton
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 July 2014

My partner has to take a weeks holiday in January. I had never been to Cyprus before but omg were we spoiled with this All inclusive holiday in the sun. It wasn't too hot but acceptable for sun lover and non sun lovers. The hotel was great the staff could not do enough for you. The food catered for everyone. Excellent selection including Sunday Roast. The Animation team were extremely busy ensuring everyone had a good time. It was a quite part of the resort, however a bus ride or a 45 minute walk and you were in the center. During the day stroll along the beach is a must. 10 minutes from water park which is open in summer but not our scene. The hotel has its own waterslides which are open in the summer months.

Room Tip: We booked last minute got a good deal, but who spends their holiday in their room. Think most of ro...
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  • Stayed January 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank TravelhappyBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 21 July 2014
Dear guest,

Thank you very much for holidaying at the Louis Phaethon Beach and for sharing your feedback online.

We are delighted to hear that your stay at our brilliant property exceeded all expectations. We strive hard to provide you with the best possible service, hence your satisfaction is our greatest reward.

We hope to have the privilege of welcoming you back at the Louis Phaethon Beach on your next holiday.

Kindest regards,

The Management.
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Essex
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

After visiting the hotel for the 9th time, I have booked again for September :). Normal home from home staff and food, the entertainment is basic but fun. Since the water park was installed it's became a much better hotel as you can choose a pool for either fun or relaxing. Also I must point out that the desserts are to die for and would defo leave room for them. Finally I have stayed in the Caribbean, Mexico, & turkey among approx 20 other countries and am truely glad I found this hotel in 2007, cause its so friendly and a paradise choice for kids & families.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Khhire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 21 July 2014
Dear loyal guest,

On behalf of the Louis Phaethon Beach, thank you very much for staying at our hotel and for writing such a nice review.

We are delighted to know that you had a splendid holiday at our beautiful property. We strive hard to provide you with the best possible services, hence your satisfaction means a lot to us.

We sincerely look forward to welcoming you again at the Louis Phaethon Beach in September!

Kind regards,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014 via mobile

First time we have came to Cyprus and couldn't have picked a better hotel! My daughter loved the kids club and there was always lots for her to do during the day around the pool. The animation team were brilliant, especially Emil who my daughter adored - Great dancer and always entertaining the kids etc! Best entertainment team I have seen in a hotel before, will definitely be back!

Stayed July 2014
Helpful?
2 Thank Katrina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 17 July 2014
Dear guest,

Thank you for choosing to stay at the Louis Phaethon Beach and for writing a few lines about your experience.

We are thrilled to hear that your stay at our beautiful hotel exceeded all expectations, and that we did not fail to impress you with our high quality services. Furthermore, we thank you for your kind admiration toward our amazing animation team. Rest assured that we will share your nice words with them!

We sincerely look forward to welcoming you again soon at the Louis Phaethon Beach.

Truly yours,

The Management.
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Pangbourne, United Kingdom
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 July 2014

Just returned from a week with our extended family, we were a party of twelve from 3 years old to 76. 4pm flight from Gatwick meant we arrived at the hotel after 10.3pm but were whisked through to cold drinks, wine, beer and hot food specially prepared for us - a really nice touch. The food here is very good, lots to appeal to the British traveller but sadly not nearly enough local dishes for us to try, I guess they know what works for most. Buffet style offering specially designated area for children's food which was a nice touch - something for everyone.
Two pools, one where the animation team worked tirelessly to entertain with team games, quizzes, shuffleboard, Zumba, volleyball - they try to get everyone involved, music played across the pools for most of the day. If that's not your thing then there is a small rocky section by the sea to retreat to under the palm trees or there is a sandy beach 250m away, it's a shame they don't do more with the beach they have. The waterslides with their vigilant life guards are a big bonus, our boys loved these and there is a great pool for little ones.
The staff at the Phaethon work tirelessly and are unfailingly cheerful and full credit to the Thomson rep Ally and the hotel manager for sorting out problems with our late checkout rooms. 25 min transfer to / from the airport.

Room Tip: We had rooms on the second floor - 2022/2021/2019/ 2013 - nice sea view and quiet - troubled by a fe...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 17 July 2014
Dear guest,

Thank you very much for staying at the Louis Phaethon Beach and for sharing your experience online.

We are thrilled to hear that you had a splendid holiday at our beautiful hotel. It is a real delight to see that you favored our delicious and fresh cuisine as well as our dedicated and efficient staff.
However, your remark about the lack of Cypriot dishes surprises us. Indeed, we have a Cyprus breakfast corner with more than 50 items available each day. We also have a Traditional Corner at lunch indoors every day and a Cyprus night at dinner once a week. Nonetheless we value your opinion and we will take it into account in our continuous work for improvement.

We greatly look forward to welcoming you once more at the Louis Phaethon Beach on your next holiday.

Yours faithfully,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sotland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

This is the best hotel we have been too!!! For a family holiday this is perfection. We will be returning next year for two weeks.

The food was excellent, a great choice always and the outdoor Chinese buffet was fab. Kids section too.

The pool areas are spotless and well maintained. Lifeguards were at all pools all the time too including the waterslides. Pool was never crowded, it was relaxed and no fights for sunloungers.

All the staff were very helpful and friendly. They all worked really hard and are a credit to the hotel.

But for us yes the hotel was fabulous in every way but it was the animation team that make it truly fantastic and the best hotel we have been too. What a great team they are, very engaging and work so hard day and night. We have been to many hotels but never joined in games etc until this year and that was all down to this wonderful team. Super friendly and just a genuinely great group of people that love their jobs and actually do care about the guests!! They put on fabulous shows, lion king, hairspray to name a few. The whole team are fab but Dido is hilarious, kelly choreographs the shows and her dancing is amazing, joe and Lisa made the shows with their fab voices and they were both wonderful in the lion king!!! Emiliano and Manuel the break dancers were breathtaking too!! Caths singing and dancing was excellent. Big thank you to all of you (don't have enough characters to name you all), what a truly fab group of people and hopefully see you next year. The hotel are lucky to have you all.

This is a great hotel in every way and my little girl didn't want to come home, our best holiday yet!!! Highly recommend this hotel, so thanks to the staff at the Louis Phaethon

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank SUGARSotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this review, 17 July 2014
Dear guest,

On behalf of the Louis Phaethon Beach, thank you very much for staying at our hotel and for writing such an adorable review.

We are delighted to know that you had a brilliant stay at our superb property. It is a tremendous joy to read about your admiration of our efficient staff, our dynamic animation team and our delicious cuisine. Your kind words mean a lot to us, and we dearly thank you for your praise.

We sincerely look forward to receiving you as a guest once more at the Louis Phaethon Beach.

Yours faithfully,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louis Phaethon Beach

Property: Louis Phaethon Beach
Address: 22 Theos Aphrodite Avenue, Geroskipou, Paphos 8130, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Paphos
#17 Romantic Hotel in Paphos
#19 Family Hotel in Paphos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Louis Phaethon Beach 3*
Number of rooms: 422
Official Description (provided by the hotel):
The Louis Phaethon Beach 4 star hotel in Pafos is located on the Paphos coast near the picturesque harbor and only 10 km from Paphos International Airport. Louis Phaethon Beach is also an all inclusive hotel in Pafos located directly on the beach, with an unlimited Mediterranean Sea view. Relax at the Louis Phaethon Health Club, enjoy a swim in one of our indoor or outdoor pools or forget your stress and go for a steam bath or a jacuzzi. ... more   less 
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Also Known As:
Louis Phaethon Beach Paphos
Phaethon Hotel
Louis Phaethon Beach Hotel Paphos

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