Don't book this hotel, it was terrible and how anyone can say its good i dont know how!They must be easily pleased! This is not a 4 star hotel at all.Its only just a 3.
The strip outside of the hotel is dirty with unkempt bars,taverna's and boared up shops. with only a couple of expensive supermarkets.
The hotel reception appeared presentable, the staff never smile or made an effort to speak to customers.The bedrooms were dirty, torn wooley blue blankets on the beds, saw better bedding on the salvation hostels, sheets were paper thin and marked, pillows were like bags of cement and i did not not dare remove the bottom sheet to view the mattress, the furniture was old and well worn and the carpets all stained,the bathroom shower did not work properly, have you ever showered before with no shower head!the towels wer all tattered and old, during the night there was no running water and from 3pm-4pm every day. If the toilet blocked there was no plumber and a resident had to wait for 24hrs for a repair as they dont have access onsite,the food is the same every day, poor choice and little quality, it is recycled from breakfast to lunch to dinner and there was 5 ferrel cats each evening running wild in the dinning room and being fed by the waiters who were attending tables, the waiters never smiled, spoke or answered you when asking them a question,so it was better not to speak, the cats sat on the chairs, sunbeds, and tables, one evening we reported a cat sitting on the set table, the waiter came across and removed the cat leaving the cloth and cutlery insitu!The bedroom, bathroom,and in the restaurant was over run with ants and when you woke up on a morning they were on your pillow,the rooms smelled damp and foisty. There was no kettle/coffee etc in the rooms, you had to pay to hire the safe and fridge which did not work and you could only use the fridge for drinks purchased in the hotel.the drinks and ices were very expensive, i was charged 7.70 euros for 2 callipo ice lolly pops(£1.80) in the uk.The entertainment did not happen every night it was the mini disco, a quiz or bingo and the staff were not qualified to do this job, although they tried hard with what they had.We complined to the rep from Thomas Cook -Hazel who clearly knew how bad the place was and was not interested -she said she would try to find another hotel but we would have to pay nmore money, this was not a cheap hotel and we paid full price after staying there on aug 28th. The queue was six deep with customers ready to compain form Liverpool, london, germany-all i can say is dont go even if it was free i would not return,the cleaners had few tools to clean with and the outside and pool was dirty and scum on the water.Worst holiday ever.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Onthebeach, LoveHolidays, Expedia, TravelUp, Ebookers, Priceline, Odigeo, Hotels.com, Bookcyprus.com, HRS, Traveltool, S.L.U., TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Crown Resorts Horizon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crown Resorts Horizon Hotel Paphos
- Crown Hotel Paphos
- Crown Horizon
- Crown Hotel Horizon