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“Would we go again???” 5 of 5 bubbles
Review of Crown Resorts Horizon

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Crown Resorts Horizon
Ranked #64 of 90 Hotels in Paphos
Prestatyn, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Would we go again???”
5 of 5 bubbles Reviewed 7 September 2012

We had a 2 week stay at the Crown Horizon and were pleasantly surprised. It is what you would call a family hotel that catered for all ages apart from teenagers. The food was always well presented with sufficient choice to suit most tastes. We found that the staff were very polite and helpful apart from the lining up for the dining room when that little sergeant major took over???.
The kids entertainers Gabby and Laura were brilliant with our granddaughter at the kids disco.
True enough they did have bingo on most nights but seeing how many took part it couldn't have been that bad. The rooms were lovely and clean, well serviced and quiet at night. The beds were fine and we had no problem with sleeping in them. As has been pointed out there is the age old problem with sunbeds but we soon fell into the practice of early reservations. This is not exclusive to this hotel but is common with all the holiday hotels we have stayed at.
As for the location we found it great. A short walk through the grounds to the main street either to one of the bars/restaurants, shops or the local bus service. It is true that we never saw the BBQ facility being used but we could live with that. The bar staff were brilliant and they treated you as you treated them - Andre in particular.
Would I recommend the Crown Horizon Resort for a family holiday - most certainly. So much so that we are taking the whole family group again next year.

Bill Green. Prestatyn.

Room Tip: Get a sea view room up on the third floor.
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank WilliamWizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (500)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 6 September 2012 via mobile

Our holiday was an all inclusive package holiday we arrived at the hotel at 11.45 pm by the time we were checked in it was after 12 am we were told to go to the bar area for a sandwich and drinks as we were to late for our evening meal only to be chaged 8 euro and 70 cence for four fruit drinks through no fault of our iown. The holiday went from bad to worse entertainment none existent. Staff need to engage and smile more with the clientele, swimming pool only cleaned once in our ten day stay and very dirty sun lounges old and worn food repetitive around the restaurant and bar area was full of cats the hotel reception layout was the nicest part of the hotel out side the hotel they called it the strip and it was more like a ghetto would NEVER go again over priced and over rated the holiday makers who say they had a fantastic time and couldn't see any problems must have had there beer godels on for the duration of ther holiday and as for our holiday rep Hazel who the f.... is hazel never saw her after our ten minute brief and as she said if I don't like it you want like it so don't waiste your money

  • Stayed August 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Neverafourstargilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Paphos hotels

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 5 September 2012

Don't book this hotel, it was terrible and how anyone can say its good i dont know how!They must be easily pleased! This is not a 4 star hotel at all.Its only just a 3.
The strip outside of the hotel is dirty with unkempt bars,taverna's and boared up shops. with only a couple of expensive supermarkets.
The hotel reception appeared presentable, the staff never smile or made an effort to speak to customers.The bedrooms were dirty, torn wooley blue blankets on the beds, saw better bedding on the salvation hostels, sheets were paper thin and marked, pillows were like bags of cement and i did not not dare remove the bottom sheet to view the mattress, the furniture was old and well worn and the carpets all stained,the bathroom shower did not work properly, have you ever showered before with no shower head!the towels wer all tattered and old, during the night there was no running water and from 3pm-4pm every day. If the toilet blocked there was no plumber and a resident had to wait for 24hrs for a repair as they dont have access onsite,the food is the same every day, poor choice and little quality, it is recycled from breakfast to lunch to dinner and there was 5 ferrel cats each evening running wild in the dinning room and being fed by the waiters who were attending tables, the waiters never smiled, spoke or answered you when asking them a question,so it was better not to speak, the cats sat on the chairs, sunbeds, and tables, one evening we reported a cat sitting on the set table, the waiter came across and removed the cat leaving the cloth and cutlery insitu!The bedroom, bathroom,and in the restaurant was over run with ants and when you woke up on a morning they were on your pillow,the rooms smelled damp and foisty. There was no kettle/coffee etc in the rooms, you had to pay to hire the safe and fridge which did not work and you could only use the fridge for drinks purchased in the hotel.the drinks and ices were very expensive, i was charged 7.70 euros for 2 callipo ice lolly pops(£1.80) in the uk.The entertainment did not happen every night it was the mini disco, a quiz or bingo and the staff were not qualified to do this job, although they tried hard with what they had.We complined to the rep from Thomas Cook -Hazel who clearly knew how bad the place was and was not interested -she said she would try to find another hotel but we would have to pay nmore money, this was not a cheap hotel and we paid full price after staying there on aug 28th. The queue was six deep with customers ready to compain form Liverpool, london, germany-all i can say is dont go even if it was free i would not return,the cleaners had few tools to clean with and the outside and pool was dirty and scum on the water.Worst holiday ever.

Room Tip: all rooms are poor.
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  • Stayed August 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
14 Thank nurse111293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level Contributor
191 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 bubbles Reviewed 2 September 2012

Stayed here in August 2006 as a family of 3, It was a Great Hotel with great Food, Rooms, Pools, Loungers, Parasols etc, A little remote if you are used to the hustle and bustle of Paphos but if you fancy somewhere quieter maybe this is the place for you.
Still loads of shops, bars etc all within a short walking distance, we went half board and found loads of luchtime places to have a nice light meal.
Nice place to have a break, we loved it and yes would go back again without hesitation.

  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank Traveljunky911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 2 September 2012

I recently stayed here (August 2012) and was exactly what i expected. I would say it was a four star resort. The food was good quality and a wide choice for an all inclusive resort. They had different themed nights in the buffet restaurant. The lunch became repetitive but on the whole was excellent - i travel a lot and have had the all inclusive experience many a times and this was one of the better ones!! The resort itself was clean, a nice pool -although mostly shallow so perhaps more for families. It wasnt massively busy even during peak season so wasnt noisy at all and come midnight the bar was empty. Was difficult to get a sunbed with an umbrella by the pool if you went there post 11am. I never had a problem the whole time i was there at 10.15am but you didnt get a choice of location in that instance - didnt bother me! The staff were reasonably friendly and the service good. Lots of cats walking around - i love cats so not a problem but may put some people off as they are also in the outdoors restaurant. Some entertainment of an evening but wasnt great from what i saw -mainly for the kids, definately a family resort. It was in an excellent location in coral bay as the road at the back of the resort lead you straight to the bars and restaurant. The main beach was 6 mins walk downhill, easy really. Nice beach, lovely sea and a beach bar that pumps out good tunes. The local cuisine outside the resort really is very good - perhaps worth going bad and breakfast?! Drinks and food on the whole was pretty cheap. Plenty of things to do -excursions to book etc. Overall cant complain about the resort, lovely stay. Flight wasnt til late in the evening so used the shower facilities at the gym - just paid a deposit for the towel as late check out they charged you. Spa in the resort also brilliant- great value massages by qualified professionals. Great gym facilities and tennis courts. Would recommend for families or groups. The rooms were nice - but very hard beds and a balcony too small to sit out on really but a good size, clean etc. Minibar was not stocked - you needed to fill out a request form but otherwise could use but charged for. The safe was charged at a couple of euros a day so we just locked all valuables in a suitcase so was fine. Some people reported ants but i never saw any in my room, just here and there in the resort generally.

Room Tip: We were on the Mezzanine floor - perhaps a different floor had better rooms/bigger balconies? Rooms...
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  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Lorenzo558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 August 2012

We have just returned from a two week alinclusive stay at Crown resort Horizon Hotel, In our opinion this Hotel was fantastic, it was clean with maid service every day,most staff very friendly, and very hard working,the staff shone out to us was Ivo bar manager,chris and not forgetting our Andrei whom we christened PETER, was lovely, the animation girls were great with the kids and always had a smile on there face. Us as two couples did not participate in any activities except bingo,in which we won!!!! Food was lovely, if it was chick.en at night any leftovers you would be offered that at lunch, but to us that is good housekeeping! you do have to be up early for a sunbed but that happens all over. we met some great people and are looking to book for next year. we have read the previous comments and feel they must have been on a different holiday from us. A holiday is what you make it and we had a great time,entertainment was ok.All inclusive was worth it as it is very expensive out on the strip and they do great deal at reception if you want to upgrade, have a great holiday if your going soon.A holiday is what you make everyone is different we had a very relaxing enjoyable time.from Jackie,Grahame,Alma and Jimmy from Dundee Scotland

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 August 2012

second visit here, disappointed. Rooms small and tired looking, extra charge for safe and fridge which at best is just a drinks cooler, no kettle in room. Beds very uncomfortable. Staff in restaurant mostly miserable except a couple. Food ok but very repetitive, drinks very expensive if not all inclusive, nearly double resort prices, so didnt drink there much. Not enough sunbeds. Cost alot of money to stay here, disappointed as was expecting more for a 4/5star. stayed here a couple of years ago out of season, seemed like a different hotel then - will not be returning again.

  • Stayed August 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank 72Ruthie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Resorts Horizon

Property: Crown Resorts Horizon
Address: Coral Bay Avenue | PO Box 62727, Paphos 8068, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Paphos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crown Resorts Horizon 4*
Number of rooms: 212
Reservation Options:
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Also Known As:
Crown Resorts Horizon Hotel Paphos
Crown Hotel Paphos
Crown Horizon
Crown Hotel Horizon

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