My partner and I stayed at this hotel at the beginning of July for a week. I can say that we found this hotel to be more convenient then comfortable.
Th hotel itself Is in a brilliant location and couldn't be closer to the Coral bay strip then if you tried. For those that have not been to Coral Bay it is just a small collection of restaurants and shops on one road. Its not the best place for nightlife or choice of shops but there is a bus that goes th paphos frequently for €1.50 one way. There is a beach which is suposed to be the best in the area and is pleasant and small but is no caribbean beach.
The Layout of the hotel is bigger then what we had thought. There are two separate buildings to this hotel with 3 floors. The lobby area is nice and moden and the hotel is air conditioned throughout. One thing i did notice is how clean this hotel and gardens were but unfortunately did not continue in our room.
Our room was very basic with nothing special about it. I can say that if you can afford a sea view room then its well worth going for as many of the balconies face another balcony which make it easy to see into each others rooms.
I must say that our room did not exactly meet the standard of a 4* hotel. Our shower fixtures were broken so we couldn't use it unless we held it. The shower curtain looked like it had not been cleaned in a while and had yellow stains at the bottom of it.
The minibar was locked and can only get it unlocked from reception with proof that its for medicine or baby food and nothing else. But the thing we found worst of all was the beds. I noticed stains and dried on food on the covers, which to me obviously shows these are not cleaned each time new guests stay. The beds were also really hard and uncomfortable. It gave my partner pins and neddles. Reviews on here have also commented on this problem so i hope people like hard beds when booking this hotel.
We only stayed as bed and breakfast and ventured out during the day and evenings to try other restaurants but there is a choice to change to all inclusive while your there.
However the breakfast was average and once again a few things that you would expect from a 4* hotel that they lacked. For example, orange Juice was actually orange squash and hash browns were potato croquettes. The tables have something called a table tidy to put rubbish in which is a good idea i suposse but not with all the previous peoples rubbish there from before. I think that the decor and tables in the restaurant could do with improving a great deal as some 3* have been better then this hotel. I must admit it was a let down to pictures i have previously seen before.
There was one person running the breakfast room who seemed to be there most days. We had to wait to be seated and from way across the room you can here "MORNING, this little man with a tone of voice that sounded as if we were wrong to be there and how dare we come down to eat. He never smiled and was so serious it was quite scary.
Saying that the staff at the hotel were all quite misserable apart from the odd few. Hardly anyone smilled and it seemed to be such a chore if you asked for anything. If you ever get the pleasure of meeting the manager then i feel sorry for you.
We went to this hotel for a day the previous year and was shocked by how rude he was to guests and once again this year we saw him shouting at a staff member for something right in front of a queue of checking in guests. Come to think about it no wonder his staff are always looking miserable with a manger like that. Just hope you Don't meet him.
The hotel had a outdoor pool that was maintained and always clean. It had a childrens pool and another bigger pool with a swim up pool bar with stools. This seemed to be really popular and i can see why as the weather was soooo hot. Expect to pay hotel prices though. The pool is suited for children as there is no deep end and it did lack a little imagination but it was still great. I especially liked the Jacuzzi area :).
There are sunbeds around the pool and in the garden a few meters away but i advise to get there early and get one as they go very quickly.
The hotel also has a games room, indoor pool and a gym but we did not use these facilities while we were there. We did not spend much time in the evenings at the hotel so we didn't see much of the entatainment but for the few occasions we did i actually thought it was quite good. There have been reviews saying this was the hotels let down but i would disagree. We saw african dancers doing tricks and interacting with the audience and it was spectacular to see. Yes something less interesting like bingo was on one of the evenings but enough people were playing so i guess its just peoples different tastes.
Over all we can say that this hotel was average and nothing special. I would consider coming back as the location was perfect and the pool was great. I also think we made the right choice for ourselves to go bed and breakfast as the food was not what we expected. The hotel has been put as a 4* hotel but It's more like a 3*. Hopefully they can recterfy the few problems mentioned and it would be a delight to stay again.
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- Also Known As:
- Crown Resorts Horizon Hotel Paphos
- Crown Hotel Paphos
- Crown Horizon
- Crown Hotel Horizon