Have just returned from a 2 week stay at the Kissos on an all inclusive basis (2 adults & 2 young children....party of 17 in total). The 3* rating for the hotel is a fair rating but the hotel need to improve in quite a few areas. We stayed in a superior room which was very spacious and clean. The access to the lagoon pool from the balcony was great, however the floor surface was extremely slippy when wet and both of my children fell over quite a few times after returning from the pool.
Sun loungers around the lagoon pool were very limited and for the first ever time on holiday we had to get up at 6.30am to lay the towels down to claim them.
We had an ant infestation in the bathroom and after bringing it to the attention of the reception staff, we were quickly given a can of fly spray. We were also unecessarily informed that we were in a hot country and therefore should expect ants!! We realised this but our other family members did not have the same problems in ground floor rooms.
The entertainment definitely needs reviewing. Hayley did her best to capture the crowd but appeared slightly out of her depth. Management also turned the sound down on a few occasions (MID-SONG!!!!!) which frustrated both audience and performer. A childrens entertainer or mini disco would have been appreciated as there were quite a few youngsters there. I mentioned this to management but was told that there were not enough children visiting the hotel to justify this.
The food was good but at lunchtime it became a bit tedious as it was always the same kind of buffet style and in temperatures of 38c +, it would have been nice to have a selection of light bites. There was a snack menu which finished at 1230 then the only option for the all inclusive guests was the lunch buffet.
Some of the staff were very nice but there was one in particular (mostly working at lunchtimes) who nearly had a fit if you were a party of 4 sitting at a table made up for 6 even though only half to two thirds of the tables were occupied at any one time. He also interrogated us over drinks orders and counted up the number of drinks versus number of guests!! (Get a life mate!!)
The bar service in the evening was ridiclously slow and on one evening we waited up to an hour for a coffee!!!! We reminded the waitress a few times and each time were told it's on it's way (from Columbia??!!) They also appeared to change the "rules" many times - sometimes you could order multiple drinks and snacks and other times only for yourself. Also the bar was meant to be open until midnight, but on two occasions it closed at 11.30. With the slow service, we would order drinks at 11.15 and not get them because service had stopped!!
It's mentioned in a few places about only being able to order one drink at a time but this is untrue. Also the ice creams were available for everyone - not just children.
Outside of the hotel, the beaches were easily accessible due to an excellent (and cheap)bus service that ran regularly in both directions 30 seconds from the front of the hotel.
- Official Description (provided by the hotel):
- Conveniently situated in the heart of Paphos in between the two main tourist areas, Kissos hotel is the ideal property for families, couples and individuals. Located only 200 meters from the beach, the hotel is within walking distance from restaurants, bars and nightlife. Its location just few meters off the main road makes it the perfect place to relax and have everything at the holidaymakers feet. ... more less
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- Also Known As:
- Kissos Hotel Paphos