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“Another great holiday at the louis Imperial”

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Louis Imperial Beach
Ranked #5 of 88 Hotels in Paphos
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Another great holiday at the louis Imperial”
Reviewed 29 March 2014

This hotel has always been good but the refurbishment of the rooms and the new amazing Japanese restaurant has pushed it into the "excellent" category. This is our 3rd visit - we had to go to the Ledra last year due to the refurbishment - the Ledra also was very good but our heart lies at the Imperial because of the amazing staff and the space around the pool area - we always found a quiet spot to relax. I cannot fault this hotel for food, cleanliness, friendliness and surroundings. The animation team were only temporary and tried hard but some of the guests who have been coming here years could be very difficult and made life awkward for them. However, a new animation team are starting for the summer season and some of the professional acts were very good - particularly the Elton John tribute guy and Steve Walsh. We have seen him many times but he is so likeable and talented - we could watch him again and again.
We are hoping that this hotel continues its association with Mercury Direct - I doubt we would find another hotel quite as good

Room Tip: It is worth paying for the sea view - the rooms opposite the tennis courts are quiet and always popu...
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  • Stayed March 2014, travelled as a couple
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Helpful?
4 Thank JeanS61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 7 April 2014
"Dear repeat guest,

Let us take this chance to thank you for visiting the Louis Imperial Beach.

We are delighted to hear that you spent an amazing and memorable vacation at our hotel and we thank you for your kind appreciation of our facilities. It is so wonderful to see that our service and staff contributed to your overall well-being and we happily pass on your appraisals to everyone involved.

We hope to have the pleasure of welcoming you back to the Louis Imperial Beach soon.

Warm wishes,

The Management
"
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Traveller tips help you choose the right room.   Room tips (1,355)
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English first
Leicester, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 March 2014

My husband & I have just returned from a week March 19th - 26th. After reading the glowing reviews we arrived full of anticipation , as our last two holidays to 4* plus hotels have not been good.
We arrived in the evening and was greeted by a very pleasant receptionist, and drinks in the lobby. We then found our room at the far end of the corridor on the second floor, on opening the door our hearts sank. It was very bland cream walls grey furniture no pictures on the walls no radio just a television with very limited channels. The drawer fronts were filthy with spills running down, so my first task was to wash these down before putting clothes in, on further inspection the floor was disgusting dust and dirt everywhere, and hair which wasn't ours.
Also down by the side of the sofa bed was dirt and grime and bits of screwed up tissue. As the week went on the floor got even worse.
We also had no change of bed linen apart from the last day when I think we got someone else's pillows and cases with dirty marks on, and one change of towel which had a sticky sweet or grunge stuck to it . One day we got back and the cleaner had left a wet dirty rag on the bedside table. There are serious cleaning issues in this hotel, the stairs leading from the dining room to the lobby had food stuck to them when we arrived and stained hand rails and it was still there when we left.
The food is very repetitive sometimes hot but mostly Luke warm. This hotel was supposed to have had a make over last summer I dread to think what it was like before, it is definatly not 4 star and we will not be returning.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
4 Thank Glenis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pudsey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 March 2014

Go at least once a year, we love it clean, staff friendly, food gorgeous ,only thing lacking I would say is wifi in your room and maybe a few more English channels on the tv for when's just want a rest in your room

  • Stayed October 2013, travelled as a couple
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Helpful?
3 Thank PudseyJuless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 7 April 2014
"Dear loyal guest,

On behalf of the Louis Imperial Beach we would like to thank you for staying at our hotel.

Hearing your great enthusiasm about your stay fill us with pride and we thank you for all your kind appreciation. Your suggestions have been noted for our future improvement.

We look forward to once again opening our doors for you here at the Louis Imperial Beach.

Best regards,

The Management"
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Southampton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2014

We have just returned from a 3 week visit to Paphos and are glad we chose this hotel once again. The renovation is complete and the rooms are very nice. The maidservice was excellent with the room being cleaned every day. as last time the food was also excellent with a vast choice available at all meals.
Andrew

Room Tip: We had room 271 which has a lovely aspect out to sea
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank andrew_mctaggart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 7 April 2014
"Dear repeat guest,

To start with we would like to thank you for visiting the Louis Imperial Beach and for submitting such lovely lines about your stay.

We are very satisfied to hear of your kind admiration concerning our refurbishment. It is also nice to see that our housekeeping staff did their utmost to maintain hygienic and fresh premises, and that our rich diversity of food still did not fail to impress you.

We hope to see you at the Louis Imperial Beach again.

Yours sincerely,

The Management"
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Derby, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

Arrived at the hotel during early evening, good welcome and nibbles and drinks straight away. Room 368 was a family room (I wanted extra space with no kids) Lovely room with balcony and sea view. There were other family rooms close by, so could be noisy. Towels changed daily.All the staff were very nice and kept the room clean.
Dining room was good, plenty to choose from, you could eat and eat and eat if you wished. Didn't like the coffee at all (pleased I took my own)
Asian restaurant which you were asked to book if you wanted to eat there. Very attentive staff and the food was really nice. All of the dishes were explained in great detail and you felt really special. We have in other hotels,paid a supplement to eat in one of their on site restaurants, but here there was no charge.
Lovely walk from the hotel to the harbour, took about 35 minutes, lovely view of the sea all the way.
On the whole a super holiday which lasted for 7 days. Paphos is an underestimated resort

Room Tip: Third floor was the top floor, with lovely views. All of the hotel has been recently re furbished
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank Thelma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 7 April 2014
"Dear guest,

First of all we would like to thank you for deciding to stay at the Louis Imperial Beach.

We are delighted to hear that you had a brilliant holiday at our establishment and that you greatly enjoyed the lovely walk from our hotel to the harbor. It is so wonderful to hear that our service team played a significant role in making your stay special and that our rich assortment of food was more than satisfying.

We hope to have the privilege of welcoming you back to the Louis Imperial Beach soon.

Best wishes,

The Management
"
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Sheffield, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2014

Just returned from this hotel 26th March 2014. We were given a very warm welcome from the hotel where we were met with drinks and local delicacies .The rooms are al very nice , clean and tidy , the location is great unless you like a beach , as the one where the hotel sits is very small and looks man made the rest is rough rocks . there is a nice , petty flat walk to the harbour . The gardens are beautiful , very well kept and look very pretty with lots of flowers . The food is very good and plentiful and the whole hotel ( even bar area loo's ) is spotlessly clean , the staff are a joy , always smiling , chatting , and nothing is to much trouble for any of them , brilliant.! Entertainment varies from really good , to poor , par for the course at most A.I hotels .
Disappointed to find we could not have air conditioning on as it is only available from 1sy May and the weather became quite hot and it would have been nice to have it , if you are not bothered about the entertainment or going out and just want a quiet night in with the TV forget it , it is hopeless only news in English with a very occasional poor film , and if you want to watch the football it is not available even though they do have a television room ! you have to go to a local bar or restaurant too watch it ( they ALL show English premier league ) at this rate I am sure when the world cup is on there will be many disappointed guests ! All in all a nice place but NOT suited to young people at this time of year the average age is 70 plus ! maybe better in high season ?

Room Tip: Side sea view rooms are also good
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 24082014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 4 April 2014
"Dear guest,

Let us take this opportunity to thank you for staying at the Louis Imperial Beach and for sharing your experience with the online community.

We are delighted to see that that our hotel met your expectations and that our front line personnel did their utmost to ensure that every wish of yours was fulfilled. It is also very pleasing that you perceived our hotel premises as sufficiently hygienic and fresh and that the food our kitchen staff produced was delicious. Having mentioned the World Cup this summer, we are happy to inform you that matches will definitely be shown live throughout our hotel.

We hope to have the pleasure of welcoming you back to the Louis Imperial Beach soon.

Yours sincerely,

The Management"
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Kingswinford, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2014

Checked the reviews before booking holiday. We have not been disappointed, Very good room, we did book a room with a sea view, wonderful sunsets. Restaurant excellent, always plenty of choice. The staff were brilliant very friendly, nothing was too much trouble. First visit to Cyprus will definitely be returning

Only slight draw back is free wi-fi only available in lobby area.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, 4 April 2014
"Dear guest,

Thank you for sharing your experience about the Louis Imperial Beach with the online community.

We are very satisfied to notice that you liked your spacious room and the stunning sunsets. It is also nice to see that you found our delicious cuisine and our hotel overall to your utmost liking.

We hope to see you soon again at the Louis Imperial Beach.

Kindest regards,

The Management"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louis Imperial Beach

Property: Louis Imperial Beach
Address: Poseidon Ave, PO Box 60284, Paphos 8101, Cyprus
Phone Number:
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#4 Luxury Hotel in Paphos
#9 Romantic Hotel in Paphos
#10 Family Hotel in Paphos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Louis Imperial Beach 4*
Number of rooms: 239
Official Description (provided by the hotel):
Surrounded by exotic gardens and only a few steps from the azure blue Mediterranean waters this 4 Star Paphos hotel invites you and your family or friends to experience a truly relaxing Cyprus holiday. ... more   less 
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Also Known As:
Louis Imperial Beach Paphos
Louis Imperial Beach Hotel Paphos

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