Think carefully before booking a stay at this hotel. My wife and myself booked a room for a week several months ago and received confirmation of the booking. When we arrived at the hotel the receptionist, all smiles and welcoming, said the manager would like to welcome us personally. We were shown to a desk in the foyer and after a while the manager came out and told us we were being sent to another of the company's hotels. We protested and told him that if we had wanted to go to another hotel we would have booked it and showed him our booking confirmation. He told us not to interrupt him and said that was how the hotel company, Constantinou Bros operated. When we asked why us and not some other people were being moved, he said it depended on who arrived first. It seems that if you get there early enough (we arrived late morning) you get the room otherwise bookings, confirmed or not, mean nothing. This is all bad enough but as far as we can remember at no time during our discussion did this bad tempered, aggressive little manager by the name of Demetris Demetriou, offer an apology for this treatment. We were dumped at the other hotel and had to wait for three hours before our room was ready. It is a nice enough hotel but on the outskirts of Pafos with no bars or restaurants nearby, as the Royal has, and it was too far to walk into Pafos town.
On reflection we should have refused to move or just walked out but after a long flight, on a very hot day and being strangers in Pafos we gave in as the manager knew we would. This has not been a nice experience for us and from what we understand it happens frequently. So if booking with this company don't expect them to always honour their obligations. We assumed we had entered into a contract, as had the hotel company, which they broke - we will research this matter further.
- Official Description (provided by the hotel):
- Constantinou Bros Athena Royal Beach Hotel is an adult-focused, four star, waterfront hotel in Kato Paphos. Places of archaeological interest, restaurants, bars and shops are located at a convenient short distance. A few metres away from the hotel entrance is a bus stop and taxis are always available. Parking in the hotel car park is free for guests. The resort is situated 15km away from the Paphos airport and 140 km from Larnaca airport. Two excellent golf courses are within a short driving distance. All the rooms offer large balconies with majestic views of the sea or of the hotel’s extensive gardens. ... more less
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- Also Known As:
- Athena Royal Beach Paphos
- Hotel Athena Royal Beach