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“Great time!”

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Capital Coast Resort & Spa
Ranked #41 of 88 Hotels in Paphos
East Sussex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great time!”
Reviewed 7 July 2014

A great and impressive reception area with a pain free check-in and out! (If you have a late flight home you will have to vacate your room but are welcome to use the facilities, just ask at reception. Very helpful!)

We had an Executive Suite with a large balcony, sea view, sun loungers and a hot tub! Great room with separate bedroom and fully equipped kitchenette.

We went half board and breakfast was great, however, dinner was ok! We were aware that dinner might not be to our taste every evening and we either ate out or cooked if we didn't fancy the menu. (The evenings menu is up at breakfast, so plenty of notice.) The staff of the hotel, especially in the restaurant are very friendly and helpful.

The spa area, along with most of the hotel could do with a little TLC. It would appear that maintenance is not at the top of their list and there are tiles missing from the pools, showers, steam room etc! Also the spa/indoor pool area could do with some easy listening music. There is so much potential if someone was willing to address a few issues. (Sounds fussy I know but just saying:-) Having said that, this did not affect our stay and we will definitely return.

We also hired a car which in our opinion was a must! Paphos is easily accessed either by a 45 minute walk along the coastal path (wear comfy shoes!) or by bus. But we were able to travel to Coral Bay (sandy and safe beach) and to other sites/beaches of interest. The beach near the hotel is not very safe to swim in especially if you have children.

Please also note that there is a lot of road works going on on the main road just outside of the hotel and it does affect the paths too which makes it difficult for pedestrians.

Room Tip: Executive Rooms have fantastic sea views!
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  • Stayed June 2014, travelled as a couple
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Helpful?
2 Thank Sunbakeddolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Singapore, Singapore
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 7 July 2014

For what it claims to be (4 stars) I find the ranking of this hotel to be rather misleading. It certainly does not have a 4 star feel to it. From the moment we walked into the hotel, it was a feeling of average at best. Everything felt like it was put together in haste and on the cheap. The finer details make the difference and this was something that the hotel seemed to have missed completely.

Several areas around the hotel needed a paint job (both within the hotel and also the pool area). Several aspects of the room were clearly on the very cheap range. Although the double sink and mirror area was actually very nice and useful (separate from the hotel and bath area) both the sinks were visibly seen to be rotting away from the limescale. This is a massive shame being that the hotel has a lot of potential. We just felt that the hotel was trying to cut corners and save on money at every occasion.

Only a very thin door separated ours from the next door room and one of the accessible cupboards had nothing but numerous wires and pipes in it (if anything seal this cupboard up). Our room door had "issues" in both opening and closing and we almost had to rugby tackle it to get it open. I think my biceps are now much bulkier than they used to be after using all my strength in pulling it to close. The TV was broken and just changed channels on its own. We found several ants around the TV area which was hard to explain.There are also building works currently being done on the right side of the hotel which are clearly visible from the pool area of the hotel and also (never ending) road works at the main street above the hotel.

Again, breakfast was disappointing and not up to the standard of what you would expect of a 4 star hotel. Although the wifi was extremely good and fast (even worked in remote areas in the pool area) I found it rather bemusing that we had to pay for it. 3 Euros is nothing but still, its more of a matter of principle than anything.

On the plus side (yes there are some), the rooms are quite spacious, very comfortable and the balconies with a sea view are massive. The bed size is Queen which is always an added bonus. All in all a very good sleep.

The gym, although basic, is relatively satisfactory and nice to have if you a gym freak or just want a quick work out.

The location of the hotel is also very good. Close to a lot of nice restaurants and pubs and only a very short drive to the Kings Mall and Kato Pafos.

For what we paid per night for a double Room with sea view (Euros 80), it was good value for money.

Would I stay here again? Probably yes if only for 1 or 2 nights at an absolute max.

Room Tip: Ask for a seaview room in the middle of the hotel or you might be stuck with a view of the building...
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  • Stayed July 2014, travelled as a couple
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Helpful?
1 Thank Bobbeyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014

We have just returned from a 2 night stay at Capital Coast. We live in Nicosia Cyprus and went for the weekend to visit family.

We are well traveled and have stayed in a variety of hotels both in Cyprus and across the world usually in 4 or 5 star hotels. Generally you get what you pay for, nothing is perfect and even at the best hotels, occasionally things can go wrong.

However this place is strange!

It seems they do whatever they can to cut costs and boost profits, at the expense of the guest.

You enter a large, empty and dark reception area. Most of the lights are off. In the center there is an expanse of empty space, with a smell which i put down to fried food and what appeared to be mothballs.

There is no concierge, porter or indeed anyone to assist you with your luggage.

The corridors on the upper levels resemble an abandoned office building, no carpets just grey tiled floors with a wall of doors.

The room was actually very nice, great space, bright, 2 TV's a bathroom, separate toilet, kitchenette and a lounge. That is the positive comments over, the rest is very strange.

You are told your towels for the bathrooms are changed every 3 days, so you need to make sure you don't get them dirty! However they don't give you enough. We were 2 people, we had a bathroom/shower and a separate toilet. So we had our 2 bath towels plus the 2 hand towels in the bathroom, if we used the separate toilet, we had to wash our hands then go to the other bathroom to dry them.

You are allocated 1 beach towel for each person via a voucher, you are told that these are changed once every 2 days, not daily. i asked what I should do if i got it dirty and was advised to wash it myself using the washing machine in the kitchenette.

There are 2 lifts, one for the right hand wing and 1 for the left wing. However you can see that there are actually 2 lift shafts built at each end, ie it was built with the intention to instal 4 lifts, but only 2 were installed. At times you could wait 10 minutes to get into the lift.

We booked room only as we had no intention of eating at the hotel, what a good job. I had read other reviews about the food, which were worrying. We had lunch once at the pool bar, 2 sandwiches, they were tasteless and totally un satisfying. However I did out of curiosity go to see what breakfast was on offer, all i can say is thank god we didn't have it. Greasy smelly slop is the best way I can describe it.

The drink pricing at the pool bar was strange, a 25cl cup of orange juice (25cl is a disposable cup from a water dispensing machine) was priced at €4.00 yet a normal glass of wine was €3.95. A Coca Cola (25cl) from a dispenser, not a can or bottle was €1.95. Just daylight robbery. Generally in Cyprus, even at the best hotels a fresh orange juice 500ml will cost between €3.50 €5.00. When i questioned these prices the bar manager just looked the other way. No doubt I was not the first. The chairs at the pool bar are solid wooden chairs with wooden slats, but no cushions.

As we were staying just 36 hours we tolerated all the above and more, but never again.

The hotel i discovered was built by a property developer, who intended to sell the rooms as time share, this did not materialize, so they converted it to what they call a hotel. it is not a hotel of 4 star standard. It appears this is, their only hotel.

As a previous reviewer said, at check out no questions about our sty or customer questionnaire were offered, there is a surprise.

Room Tip: If you want to stay at a 4 star hotel, find one as this is not a 4 star hotel.
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  • Stayed July 2014, travelled with family
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Helpful?
1 Thank Ayis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital_Coast_Resort, Public Relations Manager at Capital Coast Resort & Spa, responded to this review, 10 July 2014
Dear Ayis

Thank you for your feedback. Your comments are really helpful for our hotel and we ensure you that all your thoughts have been heard aiming for improvements.

Kind regards
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crewe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

We had 10 days at Capital Coast as part of a package deal. I read the reviews before we went, and found they were a mixed bag so didn't know what to expect. We were assigned an 'Inland view' with no balcony, I asked if we could be upgraded before we went but were told that the hotel was full & unable to meet our request. Actually it was fine, we got a room overlooking the pool, so the view was nice.
There is a lot of building work going on around the area & the footpaths leave a lot to be desired,(leave your heels at home) but the hotel was lovely, the staff were very happy to be helpful & we looked forward to breakfast on the terrace. The breeze of the sea was amazing as we lay on the sunbeds. Only downside is there is only about 4 restaurants around there, Lot's of fun & friendly staff at D.T's, but bus stops at the top of the drive to go into Paphos/ Coral Bay.Yes we would go again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank LateTraveller469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

This was our second visit to the Capital Coast and we will definitely return. This hotel has an attractive and welcoming reception area with efficient and helpful staff. The hotel is immaculately clean and the rooms are spacious, modern and well equipped. We stayed in an executive suite and had gorgeous views of the pool and sea. The price of the holiday was very reasonable and within the hotel the bar and shop are competitively priced.
We stayed half board and found the food to be good with a decent selection - our son is 4 and thankfully there was no sign of the obligatory 'kids selection' of nuggets/fish fingers etc. We also ate out at a few of the local restaurants which were very good and on these days we swapped our evening meal for lunch at the pool.
The staff at the hotel were really friendly, particularly the restaurant staff, they were always welcoming and hospitable and created a relaxed atmosphere for their customers.
The pool area is large and clean, there are always lots of beds and quite well spaced out too so you're never too close with your neighbours and even if you go to the pool mid afternoon there is plenty of space. Past the pool area is a grassy area which leads onto a rocky beach just right for little chaps to have a scramble on while they're waiting for pirates or mermaids to show up!! A nice chilled holiday.

Room Tip: We asked for a high room with a pool/sea view and this was exactly what we got. The balcony got the...
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  • Stayed June 2014, travelled with family
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Helpful?
Thank Gill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital_Coast_Resort, Public Relations Manager at Capital Coast Resort & Spa, responded to this review, 10 July 2014
Dear Gill

Thank you for your kind words and comments. Your review enhances the commitment and dedication for increasing customer satisfaction. We look forward to see you again in the near future.

Sincerely
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastern Finland, Finland
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 June 2014

I spend one week in this hotel with my husband in June. I read lots of reviews of this hotel and upgraded twice our room upon these reviews and that was the right choice. We stayed in an executive suite with a large terrace and our own jacuzzi on the terrace. We found it quite luxurious to have some cold drinks sitting in the jacuzzi looking the sun set over the sea. Our suite was very well equipped and spacious. It was also very clean and we had two televisions with many foreign channels.
The hotel offers you free airport transfer from and to Pafos airport, which we found also very comfortable. There is a minimarket in this hotel and I found there many nice and affordable sunclothes. There is a Lidl market also very near, if you like to get your food and beverage very cheap.
I think this hotel is excellent for all those who want to relax an enjoy the nice climate. There is also a spa in this hotel. I had my fingernails done there and I think the price was reasonable and the whole treatment was also very relaxing.
I would certainly stay again in this hotel and choose the executive suite again. The seaview is certainly worth paying a little bit more.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ulla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital_Coast_Resort, Guest Relations Manager at Capital Coast Resort & Spa, responded to this review, 10 July 2014
Dear Ulla

Thank you very much for your excellent review and high ratings. We are very glad to hear that your stay with us was a memorable experience in one of our suites. Your comments encourage us to continue upgrading quality and customer experience.

With our warmest regards,
From the Management & Staff at Capital Coast Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 June 2014

We have just returned from a week at Capital Coast from 14-21 June. The hotel and accommodation was fine. Everywhere was clean and tidy and members of staff very friendly and helpful.
The only downsides we would comment on - food was not brilliant. There was always something to find to eat at breakfast but sadly the evening choice was not good. Although we were half board we chose to eat out in the evenings due to the poor quality of food.
The second issue was not the hotels fault but the roads and footpaths outside the hotel are being upgraded so if you like to walk - which we do, it was too tricky and dangerous as the paths were just stones, waiting for the top coat to go on which made walking with sandals or flip flops very uncomfortable and also with the big machinery in or on the road it was not too clever to walk anywhere but the bus service was very good.

Room Tip: We had an executive suite overlooking the sea on the third floor.
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank 51112345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital_Coast_Resort, Guest Relations Manager at Capital Coast Resort & Spa, responded to this review, 10 July 2014
Dear Guest

Thank you for your feedback and comments. Your thoughts are valuable for the continuous improvement of our facilities. We assure you that the quality of food is getting better and better. We are trying to satisfy a wide range of different nationalities. Thank you for choosing staying with us during your holidays. We look forward to see you again soon.

Kind regards
The management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Capital Coast Resort & Spa

Property: Capital Coast Resort & Spa
Address: Tombs of the Kings Road | P.O. Box 62066, Paphos 8060, Cyprus
Region: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Paphos
#10 Business Hotel in Paphos
#20 Spa Hotel in Paphos
#26 Luxury Hotel in Paphos
#38 Romantic Hotel in Paphos
#40 Family Hotel in Paphos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Capital Coast Resort & Spa 4*
Number of rooms: 132
Official Description (provided by the hotel):
Next to the historic Tombs of the Kings, it offers a variety of spacious high quality one, two and three bedroom suites, all encompassing a contemporary light modern decor that captures the Mediterranean spirit. All suits are designed to offer a unique home away from home experience of comfort and luxury. Other services include restaurants and bars, Spa and Bath House, gymnasium & fitness center, beautician and hairdressing salon, squash, indoor and outdoor swimming pools. Opens on 1 August 2008. ... more   less 
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Also Known As:
Capital Coast Resort And Spa
Capital Coast Hotel Paphos

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