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“Excellent” 5 of 5 bubbles
Review of Hotel Plaza Andorra

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Hotel Plaza Andorra
Ranked #5 of 36 Hotels in Andorra la Vella
Certificate of Excellence
Alta
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 11 August 2014 via mobile

Excellent service, very nice hotel and rooms. Walking distance to the shops and restaurants.
The hotel has a garage but there is a public parking lot just outside of the hotel.
The only minus was that the pool area is part of a spa centre, 20 euros.... Too bad that the pool can't be used by hotelguests for free.

Stayed August 2014, travelled as a couple
Helpful?
Thank Carolien V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 13 August 2014
Dear Guest,

Thank you for sharing your nice comments about your recent stay in Plaza Hotel. Certainly, it's an ideal hotel to enjoy a shopping city break. With Club Plaza loyalty card you get a 40% discount on the SPA.

We hope to see you soon again. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Norway
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

Very nice hotel! We stayed here in July, which is low-season in Andorra, and got very good value for money. Nice room, and very comfortable beds. Great location, close to restaurants and shopping. Very good service. We bought breakfast at the hotel, and this is one of the best hotel-breakfasts we have ever eaten! Very good selection of food, and very good quality. Alone worth the visit! We'll be back!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank ElinL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 13 August 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We're glad to know that your stay was really great and satisfactory. We hope to receive you again soon.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

What a lovely place Hotel Plaza is!

Really comfortable with all the amenities I could want. Luxurious, and incredibly good value in the off-season!

They even stocked my favourite cava right there in the mini-bar fridge. My only complaint was that I couldn't stay for longer.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jacqui T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 14 August 2014
Dear Guest,

Thank you very much for your kind comments about your recent stay in Plaza Hotel. We're glad to know you liked the hotel and was a great experience for you.

We hope to see you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

I stayed a the Plaza Hotel for 4 nights as part of a Leger tour. The hotel was very stylish and luxurious and – glory be – I actually had an illuminated magnifying mirror in my en suite which enabled me to see what I was doing with the blusher and eye liner! It’s such a small thing but very few designers think of it – mostly the best mirror is above the washbasin and you’re a couple of feet away from it – no good at all for close-up work.

I usually get a very small room for my single supplement but on this occasion I was overwhelmed to find they had allocated a junior suite. There was a comfortable sitting room with large flat screen television, couch, coffee table, desk, armchairs plus a tray containing tea and coffee making facilities; a twin bedroom; and a wonderful bathroom. The bathroom was a revelation and so well designed with a sizeable counter to accommodate toiletries, the aforementioned magnifying mirror as well as a large mirror above the counter, bath with shower over, a floor-to-ceiling pole by the edge of the shower screen which provided a very safe and secure grab handle for getting in and out of the bath, and a separate area at the other end of the bathroom which contained a loo and bidet. The toiletries were 5 star and included a comb and shoe horn, travelling razor and toothbrush, as well as the usual gels and potions.

The food was good – a buffet with a great selection for the first course, and your choice of main course was served at table. I found the buffet so delicious and varied that I didn’t bother with the main course after the first night.

The only drawback is that Andorra la Vella as a whole isn’t very suitable for anyone with mobility problems. I walked down to the shops but had to make frequent stops on the way back to the hotel: fortunately there are plenty of seats to rest on. And the final haul up to the main hotel entrance almost had me crawling on hands and knees! I later found there is an entrance to the Plaza lower down the street - you just have to climb a flight of stairs to find yourself in the bar.

Very, very nice hotel.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MRMLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 22 December 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Stayed for 3 nights as part of our tour. Room was very nice with a comfortable bed. There were some luxurious touches such as bathrobes, slippers, many luxury toiletries, tea and coffee making facilities, however the shower had little power and the water temperature stayed just somewhere between cold and lukewarm, not good if trying to shampoo hair! Fault was reported immediately by our (excellent) tour rep and we were assured it would be dealt with. However, it was just the same the next morning, which was our last. The experience was character-building, certainly. The hotel has a lovely bistro/bar area with a seating area outside, but this was marred by building work being carried out over the road, lots of drilling which made me think I was in a dentist's waiting room. This was in no way the fault of the hotel, we were just unlucky. The staff were all very friendly and helpful, we asked for some extra pillows on arrival and they were delivered immediately. Breakfast was fine, but not 5 star standard. As we were in a group we were seated together for dinner and I have to say the food was, on the whole, awful. We were offered no menu choice, which for me was OK as I eat anything, but a disaster for my partner who is a bit fussier. One night was a dry chicken dish, nobody could identify which part of the bird it may have originated from and another was steak and chips. Everyone's steak was blue and tough as old boots. I like my steak blue but know I'm in the minority. Fresh salmon and mashed potatoes on the second night was good. There appeared to be a dearth of vegetables in the hotel, the only ones we saw being those in the vegetable soup on the first night. Puddings were very poor, I expected better than mixtures of fresh fruit after being given a lovely apricot and pineapple tart with sorbet at our last hotel. It was felt no effort was made with our meals. Food would perhaps have been better if we were not in a group. We were, however, offered free water and wine with every meal, which was nice. The hotel is very close to the town and shops, etc. and we spent an enjoyable morning exploring.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vonniemills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 22 December 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC
Level Contributor
157 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We recently stayed at the Hotel Plaza for one night and it was great. We were upgraded to a beautiful suite, which was very spacious and nicely appointed. The staff went out of their way to be friendly. They helped with restaurant reservations, walking suggestions, cheap parking and seemed genuinely pleased to have us as guests. The breakfast was good. The price is spectacular for what you receive. If we return to Andorra, we will stay at the Hotel Plaza again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wrldtvlr27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 22 December 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

I like this hotel when i sow the hotel internet site. My choice is better even then i may suppose. The rooms are very comfortable.The restaurant has fusion cuisine. Spa of Carlton hotel is superb and costs it price. I was there several times. Next my visit to Andorra i will return to this charming hotel.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lanakler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this review, 22 December 2014
Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Plaza Andorra

Property: Hotel Plaza Andorra
Address: C/ Na Maria Pla 19-21, Andorra la Vella AD500, Andorra
Region: Andorra > Andorra la Vella Parish > Andorra la Vella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Andorra la Vella
#3 Family Hotel in Andorra la Vella
#3 Romantic Hotel in Andorra la Vella
#3 Business Hotel in Andorra la Vella
#5 Luxury Hotel in Andorra la Vella
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Plaza Andorra 5*
Number of rooms: 90
Official Description (provided by the hotel):
Completely refurbished in 2006, it is located in the midst of the shopping and business area. Its emblematic hall, in warm English style -with Chester-type Edwardian sofas, Paul Smith rugs and Plensa oil paintings- summarises the personality of the flagship of the Plaza Hotels chain. Welcome to the meeting point of the Principality's best society. ... more   less 
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Also Known As:
Plaza Hotel Andorra La Vella
Hotel Plaza Andorra Andorra La Vella

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