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“3* Are you Serious!!!!”
Review of Hotel Solana

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Hotel Solana
Ranked #11 of 12 Hotels in Arinsal
Reviewed 6 September 2013

When using a popular booking company for hotels beware of the cheap deals! We were trying to save money and went for the special offer. The room was disgusting, it stank. It was really dated. We had booked a double room but they gave us a family room with bunk beds in it. We had a lovely view of the wall outside.
We complained and were given a slightly better family room on the next floor. The curtain was hanging off and it was again very dated.
We were touring Spain and this was the worst hotel we had seen and was supposed to be 3*.
The manager didn't seem to care and didn't want to give us what we had booked, he didn't apologise when we said that we didn't want to stay and left.

Room Tip: You get what you pay for. If you don't mind a dated smelly room then book the cheap deal.
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  • Stayed: August 2013, travelled as a couple
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Thank Boucher63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 21 of 166 reviews

Reviewed 18 January 2013

This hotel wasn't too bad, my biggest disappointment was the noise from other guests (mainly Spanish teenagers) who had no regard for other people's privacy. The rooms weren't very sound proof, you could easily hear people talking loudly in corridors and several times I had other guests knocking on my order mistaking me for the friends. Besides this, I found the rooms where kept clean although the toilet seemed to smelt somewhat. The hotel restaurant offered an excellent breakfast and evening meal. Besides the lack of spoken English I found the staff at reception helpful. The hotel is well located, being only a five minute walk from the lift to the slopes.

Stayed: January 2013, travelled solo
Thank Luke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

Arinsal is a nice village and this hotel is situated just about the middle which is very convenient.
Rooms are small. We had a twin room at the back of the hotel which had not as good of a view as the front of the hotel. As there was no front rooms available the 1st night, it was too much hassle to wait to be moved so we stayed put.Bathroom is lovely no hairdryer as advertised. No drawer space in the bedroom so everything seemed untidy. Balcony was small and we had to ask for a table.
Restaurant is pleasant, usual limited fare but food not very warm at most meals, staff pleasant enough.
Indoor pool is tiny and not heated, sauna was not in operation and no access to the few sunloungers when we got a warm enough day to sit out. This was very disappointing.
A pretty average 3* hotel with nice staff but needs improvement.If I was returning I would pay to extra few pounds and stay at a 4* hotel with outdoor or indoor heated pool.
We used the spa at the Princesa Parc which was only 6euros per hour.

Room Tip: I renovated room at the front of the hotel
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  • Stayed: September 2012, travelled with friends
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Thank barbarobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

The hotel is ideally situated on the main street in Arinsal, the staff are extremely pleasant throughout the hotel but speak very limited English, on a number of occasions we were not able to make them understand.
The rooms are very small, only one large built in wardrobe, no drawer space at all, there is a small balcony, we were situated in room 310 at rear of hotel, with a nice view of the mountains, any lower down and you will be looking at the rear yard, this has been refurbished, with flat screen tv (2 english channels, CNN & BBC world news) No tea making facilities so bring your travel kettle. The bathroom was a good size with walk in shower, no bath.
There is an indoor swimming pool and a sauna and hammam, when we visited it we could not get in, our room card would not work, the manager eventually let us in, the pool is small and was freezing, the sauna and hammam were not working, I noticed that roof lights in the sauna were missing and in one case actually hanging out broken, was not impressed and needless to say we did not use it for the whole week.
We visited the Princess Park Hotel just up the road, who have a marvellous spa at a cost of 6euro per hour (1 hr is more than sufficient)
Our price included breakfast and evening meal (hotel do not serve lunch) breakfast was very good, a choice of continental or full cooked bacon, eggs and sausage on a buffet style.
Fruit juices, cereals etc.
Evening meal again was on buffet style and always 4 choices for main but the desserts seemed to stay the same all week.
Dining staff all very pleasant, but very slow on occasions to clearing your table between courses. If you buy drinks with meals or whilst in hotel (not included in price) keep receipts, we paid as we bought rather than settle up at end of week with a large bill, but reception still queried bill and said we owed, only production of receipts kept us from paying again.
We enjoyed our stay in Andorra, the scenery is magnificent, but think if we returned again would not stay at the Marvel.

Room Tip: Ask for one of the refurbished rooms on 4th floor or higher, this also gives you a good view.
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  • Stayed: September 2012, travelled with family
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Thank tankywalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Just finished staying with a school ski group at this hotel and we were really impressed with the helpful nature of the staff: Walter the Manager could not have been more accommodating, and all the reception staff - Jordi, Karina and Marcelo - were always ready to advise or deal with any concerns. Food was varied, plentiful and of good quality, and being a buffet system allowed our students to choose what they wanted. It was only a short walk to the gondola and all the facilities of the town were close at hand. Highly recommended.

Room Tip: Simply ask the staff.
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  • Stayed: March 2012, travelled with friends
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1  Thank fairday66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

We had a balcony room on the front, listening to the mountain stream while viewing the mountains, and a truly AMAZING Catalonian/Spanish breakfast buffet, all for 23 euro total for a family of 3. If the rooms were in the back, we wouldn't have liked it because there would be no view. The rooms were simple vinyl floor with bunk beds for the kids - a budget ski lodge. But it was very clean, the staff were very friendly and helpful, and as I said, the breakfast was wonderful. If I had known the buffet was so good, we could have had dinner there on arrival for perhaps 10 euro each. I can't imagine such a deal during ski season, so please keep that in mind. We stayed in September. Oh, and the drive from Carcassonne, and then the drive to Montserrat the next day, were simply gorgeous!

Room Tip: Front, with Balcony, not on ground floor.
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  • Stayed: September 2011, travelled with family
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Thank JayBrook_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

The rooms are not that clean and the walls are very thin. If you stay on the first floors, probably you won't be able to sleep due to the fact that the hotels disco will have very loud music going on until 3am. Resuming, If you want a good location to go skiing on arinsal pistes and you don't care much about room quality, this hotel can be a good choice. Just stay away from the first floors.

  • Stayed: February 2012
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Thank Freeza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Solana

Address: 29 Carretera General, Arinsal AD400, Andorra (Formerly Marvel Arinsal)
Region: Andorra > La Massana Parish > Arinsal
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool
Hotel Style:
Ranked #11 of 12 Hotels in Arinsal
Price Range: £32 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Solana 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Marvel Arinsal Hotel Arinsal
Solana Hotel Arinsal

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