I booked a "pleasure stay" for my husband and me at the castle. On nights stay with a gourmet dinner and breakfast in the morning.
Upon arrival the staff was friendly, but confused. No one seemed to know anything about "a pleasure stay". Fortunately, our booking was registered in the book, so we got our room. The room itself was big and old fashioned, which suited the castle fine. We left our luggage and went for a walk. The surrounding are beautiful and nicely conserved. Picturesque.
When dinner time came, we went to the restaurant. Again, the staff didn't know about any "pleasure stay", so we had to tell them what was included, eg. a glass of champagne as an aperitif. After having our champagne, we were shown to our table. We got a nice table and could choose between different, local and traditional French courses. The selection was fine.
The dinner was delicious, each course was nicely arranged on the plate, and in between each of our five courses we had different tasters. The food was really good and rich, so we ended up sharing one cheese platter and one dessert, which was a meal in it self: 6 profiteroles with fresh berries! We sent our compliments to the kitchen and went to bed.
BUT, it was difficult to fall a sleep, as we had gotten the room above the kitchen. So, until 1 pm. we could hear the loud dish washer and other activities from the staff down there. I went down to ask for another room, as the hotel was only partly booked. But the kitchen staff told me they had nothing to do with the rooms. Well, too bad for me ...
The next day, I told the receptionist about it. He smiled and apologized superficially, but seemed like he couldn't care less.
When there are plenty of rooms, why give us the room exactly above the kitchen? (and it was not because we got this "pleasure stay"-deal - there were plenty of that room type left. One of the staff members had told us earlier when we asked if they were busy).
- Official Description (provided by the hotel):
- A magnificent place to relax with the opportunity to explore the Dordogne, the Charente, and the Bordeaux region. Four-star Chateau Le Mas de Montet, a beautifully restored Renaissance chateau. President Francois Mitterrand - a regular guest. Sumptuously appointed with period furnishings throughout, the privately owned Chateau provides elegant luxury, comfort and complete relaxation. The Chateau has recently undergone an extensive program of renovation and has a brand new 15-metre swimming pool open from April to October. ... more less
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