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“March 2014”
Review of Himalaia Soldeu

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Himalaia Soldeu
Ranked #5 of 16 Hotels in Soldeu
Certificate of Excellence
Reviewed 29 March 2014

We stayed at The Himalaia for a week in March. The hotel is clean, the staff friendly and we could not fault our room. BUT we were woken by noise from Fat Alberts most nights. Our main complaint was the food. At best it was lukewarm.This meant that we needed to eat out some nights. The position of this hotel is perfect, around 75m from the gondola. I would suggest using the chair-lift as the queus for the gondola can be long first thing.

Room Tip: rooms at the front are quieter.
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  • Stayed: March 2014, travelled with friends
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1  Thank Tim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 - 92 of 521 reviews

Reviewed 23 March 2014 via mobile

Staff - Extremely polite and helpful, staff cannot do enough for you, very friendly
Rooms - Very spacious and luxurious
Bathroom - Shower was extremely powerful but water went everywhere because of silly layout and toilet stopped working
Cleanliness - Very clean, almost spotless
Food - Horrific, some nights couldn't even eat the food it was so awful. Was served raw chicken and raw burgers. Food is not the most important thing when skiing but this did spoil our holiday a little.
Cost - Be prepared cost of food and drink everywhere is very expensive, everywhere apart from supermarket
Slopes - Fantastic for all abilities, so much variety

Stayed: March 2014, travelled as a couple
1  Thank livvf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Just got back from a 3 night stay - this hotel was perfect for our needs. The location is great, (very close to the gondola) and we loved our cosy room. We had breakfast included and it was varied and pretty nice (except the baked beans were always cold - please heat them up!!), The fact that wifi and ski lockers are free (10 euro deposit) is also good and reception staff were friendly.

My only complaint is regarding the spa, for the following reasons:
1. It's ridiculous that you have to pay 2 euros every time you use it - I've never encountered this in a hotel before.
2. The sauna was out of order the whole time we were there.
3. Every time we went it was full of screaming kids who totally ruined the "relaxing environment", running around and leaving the steam room door open - there should be "quiet" signs or someone keeping the kids under control!
4. The payment system is also bad - you pay first at reception and then a lady comes round the spa area asking for your room number to check if you've paid. Again, this defeats the whole relaxation vibe, especially when she opens the door to the steam room (letting all the steam out - it takes ages to get warm again!) demanding to know your room number.

Other than that, I would recommend this hotel to others as it's great value for the price you pay.

Room Tip: We were on the fifth floor and didn't hear any of the noise that other travellers seem to have c...
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  • Stayed: March 2014, travelled as a couple
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Thank Sanya O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

A large group of family and friends stayed at this hotel in February 2014 and had a wonderful time. The hotel is situated about 100m from the ski lifts and feels extremely further in your ski boots. There are a lot of good bars to visit within 100m (Aspen, Fat Alberts, The Harp) to drink and eat at. The staff were, to me, always pleasant and willing to help. Our family room (217) was a very good size and we were able to relax comfortable there. The beds were made every day. We had a couple of problems in the room, the first being condensation on the windows which caused water to fall onto the floor. Also the shower is situated in the middle of the bathroom wall and the protective cover only covered half the bath ending up with lots of sprayed water on the floor to clean after. The restaurant was fine, could be like a stampede at times with trying to find a table. The food was ok at meal times. We found a lot of the cooked food to be just warm. There was about just enough variety for everyones taste. In the bar area at certain times, especially evening meal times, there needed to be more than one person working behind the bar as you could wait as long as 15 minutes to be served. The area in the bar was excellent. They had a variety of sofa's, chairs to sit and chat about the days events. They had a good children's soft play area, amusements and internet facilities. The jacuzzi and steam room were very good place to relax after a long day skiing. Overall, in my mind, this is a good hotel and i would go back. I enjoyed my stay

  • Stayed: February 2014, travelled with family
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1  Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

We stayed in the hotel in March while on a ski trip. The hotel's location is great - about 50 m from the ski lifts. All the facilities needed for a ski trip are there, the staff is quite friendly. The big problem was price.

  • Stayed: April 2013, travelled with family
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1  Thank MVadik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

We went to Andorra and stayed in Hotel Himalaia for a week in January. This is the second time we have been to Andorra and stayed in the same hotel as we loved our holiday last time around.

The hotel was great, the food was ok with a lots of variety but the room unfortunately was not perfect. The window was broken on arrival when we reported it, the hotel handyman put a temporary fix to the window preventing it from opening which was never fixed again even after repeated request to change the room or fix the window.

We also travelled with Neilson. We felt cheated by their hard sale. As this is the 6th week on the slope we were advised to upgrade our ski equipment from GREEN to RED which we did. When we went to the ski hire shop the staff haven't heard about the difference between RED or BLUE ski especially for children. Apparently according to Neilson the RED skies are newer and good. However the RED ski did not look any different from the BLUE which some of our party went with. BEWARE!!!

Overall it was a great ski holiday thou.

Plus: Great Location - close to main gondola, hire shops and pubs; ok food with variety; friendly staff
Minus: Noisy neighbours with no consideration for others and lack of sound proof.

  • Stayed: January 2014, travelled with family
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Thank yourbrother1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

My family and myself stayed at this hotel for a week between 9-16/2/2014
The staff at the front desk were amazing, but their manager was rude and unpleasant.
We were not aware of the fact that you needed a swimming cap in the Jacuzzi. The manageress of the place came over to us and started yelling at us ordering us to get out very impolitely instead of offering us an option to buy a cap at the front desk, or showing any service like attitude.
The food was horrible, very poor tasteless soups every evening in the restaurant. Macarena the waitress was the only ray of light there.
We do not recommend this hotel !

  • Stayed: February 2014, travelled with family
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Thank Rottem R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Himalaia Soldeu

Address: s.n Ctra. Canillo Soldeu, Soldeu AD100, Andorra
Region: Andorra > Canillo Parish > Soldeu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Wheelchair access
Hotel Style:
#4 Romantic Hotel in Soldeu
#4 Ski-In / Ski-Out Hotel in Soldeu
#5 Luxury Hotel in Soldeu
Price Range: £86 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Himalaia Soldeu 4*
Number of rooms: 106
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Also Known As:
Himalaia Soldeu Hotel Soldeu
Himalaia Hotel Soldeu
Soldeu Himalaia Hotel

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