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“Disappointing”

La bionda brasserie
Ranked #12 of 53 Restaurants in La Condamine
Certificate of Excellence
Cuisines: American, Italian, Grill
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 7 October 2013

Having been there a week previously , during the first week of opening and being very busy with a good meal, but understandably delayed due to a full rest.
Now, we did make a reservation, requested a table outside - when we arrived, we were sat inside. This inside of the dining room, is very compact - to the point that if someone (like ourselves) are placed in the central table, we have to keep on moving to allow other diners to pass. To me they need to remove this table!
HOWEVER, this visit was a bit of a joke, waited 45 mins for the main course to arrive, not once did someone come to the table to check if we were ok, once the food arrived we waited a couple of minutes and the side orders never came. This point tried to get a waiter, all we got was will be with you in a minute !!!! FYI its is a grill/steak style restaurant that you have to order sides with your meat!
Eventually, we finished our meat, and STILL no sides had arrived - This point i am not very happy.
I asked for the bill in a direct manner, and the waitress, bless her, asked if everything was OK (BIT LATE) i of course explained.
This is the point that i really got upset. Once she brings over the bill, i looked at it and she had taken 3 Euros of the bill to say sorry! I find this insulting, a Manager should have come and just apologised - that all that was needed, 3 euros is a joke on a 80 bill and not required.
Lastly, i saw the manager on the way out and he looked an me and turned and quickly went the other way!
Anyway, Food is good! again, like in most places, SERVICE and Management lets it down!

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank PetrosZ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 days ago via mobile
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Thank Giuseppe M
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Reviewed 3 weeks ago via mobile
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Reviewed 4 weeks ago via mobile
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Thank Stephanie C
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Reviewed 4 weeks ago
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Thank jatrigrm
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