I just completed one of my all time lows at a 5 star European hotel. When I checked in Lidiam at the front desk was rude. I asked for a manager and Alessio Minetto the Deputy Manager came out. He was very businesslike. I asked for an upgrade to a Jr. Suite as I had just booked the room Through American Express Centurion Travel an hour ago for a quick one night stay in Monte Carlo. He told me that they "fulfilled" their contract with Amex by giving me a one class upgrade and a Jr. Suite would be 182 Euros. he said they were in business to make money not to give upgrades. I found him lacking class and the whole tone not warm. I then wanted to go to the pool and was told that the pool was closed for renovations. My one day of vacation. I complained I was not told of that and Mr. Minetto told me it was very clear on the website. Well Amex did not tell me about it and Amex told me they were not made aware of it by the hotel. I went back to the website and could find no mention of it. Finally after spending 10 minutes and searching under sports and Leisure did I see a note on the website after telling me about the pool and all else that the pool was closed for renovations. I did however enjoy my evening in Monte Carlo. You should go there but try one of the other hotels.
- Official Description (provided by the hotel):
- Situated at the very heart of Monte-Carlo on the famous Place du Casino, the Hôtel de Paris is a real “Address” !A simple flight of stairs leads from the Place du Casino to the majestic lobby of the Hôtel de Paris. Low relief sculptures, marble colonnades and cristal chandeliers entice you to absorb the fascinating solemnity of this magical, memorable and sumptuous setting. The privileged quality of its location, just a few steps from the legendary Casino de Monte-Carlo, means that guests have front-row seats to watch the sparkling life of Monaco and unforgettable sunsets over the sea. The Hôtel de Paris also offers direct access to Les Thermes Marins de Monte-Carlo, its Spa of 6,600 m2. ... more less
- Reservation Options:
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- Also Known As:
- De Paris Hotel
- Hotel De Paris Monte Carlo
- De Paris Monte Carlo
- Hotel Du Paris