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Monte-Carlo Bay & Resort
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Reviews (1,814)
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Reviewed 22 June 2011

We stayed for a longer weekend - 3 days in this hotel.

Location:
Great for beach, walking distance to the city (20min). Be aware that Monaco has almost no taxis!!

Rooms:
The hotel rooms are spacious, clean and very nice decorated. We had a mountain view, which is still okay although they said that 75% of the rooms are seaview.
We could have upgraded it for 150 Euros per night. We did not do that.
Internet costs extra and a fortune (20 euros per day)
the TV and media system was extreme slow and the music from 2005.
Bathrooms are big, clean and absolutely 4 star standard

the restaurants & Bars
We ate once in the restaurant which was great
the bar overlooking the bay is great and they make great cocktails

The pool
is just absolutely amazing. the only downside is that you can't see the sea from the pool which would be great.
the snacks are very good and monaco price standards (chicken nuggets with pommes = 25 euros)

the staff
no it comes to the absolutely downside.
I booked 2 rooms on my name and when we checked in, they could not get the names right. We told them twice and we just got answer like that "How shall I know who is who?" The consequence was that my friends could not take the bar or restaurant bill on their room, because the name was not correct. In the end they could not access the room at 3 am in the night, because they told them that they are not even checked in!
We went 3 times to the reception to correct it and each them, the could not or did not want to fix it.

On the last night, they finally fixed it. Furthermore, I booked a hair dresser over the concierge with a price of 60 euros. When I went to the hairdresser they wanted to have 100 Euros. I don't really care about 100 Euros, but I found they should stick to that what they say. The hairdresser in the end explained to me that they don't belong to the hotel and they don't care what the concierage said. Luckily, I had everything on an Email and after talking to the manager, I just needed to pay 80 Euros. Still what kind of service is that???

In genernal the staff is quite unfriendly and not very helpful. After we spoke to the hotel manager, they did reduce our consumption bill which was absolutely justified.

Summary:
- Great location, great hotel, miserable staff

Room Tip: ask for seaview
  • Stayed: June 2011, travelled with friends
    • Value
    • Sleep Quality
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4  Thank friederike_ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2011

Loved this resort. Huge,clean and modern rooms and pools (plural) to die for. Views of the mediterrean were spectacular. Liked that it was set away from the hustle of casino square but easy to drive and park or take the bus. Would highly recommend having this resort as a home base. We rented a convertible and explored the Cote d'azur which wad incredible. Ate at Trattoria (Alain Ducasse Italian restaurant) which was good. Only thing we would have liked is to have free wifi (given the price).

  • Stayed: June 2011
    • Value
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2  Thank KAP526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2011

We stayed in a beautiful seaview room. This was a business trip, so we had a few functions at various sites around the hotel. The pool area was beautiful, the meeting rooms were spacious, and the staff were all very helpful. The only issues we had were that our shower leaked all over the floor. It was leaking before we even turned it on. Other members of our group had similar issues with their bathrooms. For such a nice hotel, we were also surprised to find instant coffee in our rooms. Monaco is small, so we could walk anywhere. The bus system is great too, and very easy to navigate.

  • Stayed: April 2011, travelled on business
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3  Thank pdw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2011

The hotel is very elegant and therefore expensive as most 5 star beautiful things. The staff were polite and helpful.

As far as the hotel room goes, I was not very happy with the bed because we specifically requested a king/ queen bed but ended up getting twin beds!! The room was moderately spacious and had an nice ensuite with a great shower.

The hotel has both an indoor and an outdoor pool and a well equipped gym.

The hotel also provides a free shuttle service from the hotel to Monte Carlo Casino, which runs every 20 minutes until 5.45pm. Anyway, if you feel like walking, the main city centre & Casino is about a 20 min walk from the hotel.

If you like to stay at this hotel, ask for a sea view room and you won't be disappointed.

Daytime views of the sea and Monte Carlo will make you fall in love and at night you will fall in love all over again. The city of Monte Carlo, built dramatically overlooking the Mediterranean is pretty by day and mesmerizing by night. It is a sight to behold again and a again.

  • Stayed: May 2011, travelled on business
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3  Thank travellingjolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2011

Was there on business for 3 nights. Very modern and new but elegant. Staff was wonderful and most spoke english.

  • Stayed: March 2011, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RedfishDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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