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“Excellent Hotel”

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Novotel Monte Carlo
Ranked #7 of 10 Hotels in Monte-Carlo
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 July 2014

We stayed at this property during our vacation. The hotel is quite new and well appointed. It is close and easy walking distance to the railway station even with luggage on wheels. The hotel is close to most main centre attractions. It is up on a hill which gives you great views of part of the harbour looking past the buildings in front of the hotel. We had a room on one of the top levels which I recommend you ask for. Large windows that open up providing a great openness feel. Some rooms have balconies. The room we had was not big, but adequate for two people. The restaurant and bar had good choices and service staff very attentive. We toughly enjoyed staying here and would recommend it to other vacation travelers.

Room Tip: Harbour view room on one of the higher levels.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Raddicool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 2 September 2014

Many thanks for taking time to write a review concerning your last stay at the Novotel Monte Carlo. I was glad to read you were satisfied by the location, the view from the room, and also the great choices offered by the restaurant and bar. I look forward to have the pleasure to welcoming you again to Monaco.

Monika Horvath
Guest Relations Manager

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Reviews (2,164)
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501 - 507 of 2,164 reviews

Reviewed 16 July 2014

My husband and I stayed at this hotel for three nights. The room was clean and comfortable. All of the staff were polite and helpful. The hotel is very family friendly with areas for kids to play. Children dominate the pool for most of the day and the pool is much smaller than the pictures suggest. The drinks are excessively expensive. Not confident about the security of the hotel as another guest unlocked and entered our room one afternoon. He had asked at the concierge for a key to his room, they thought he said our surname and they handed him a key to our room without asking any other questions.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Alisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 26 July 2014

Thank you for taking time to write a review concerning your last stay at the Novotel Monte Carlo. We are pleased to read that you found the room clean and comfortable. I am sorry to read that someone entered your room. The procedure to duplicate a key has been reinforced with all the team as our prime concern is the safety of our guests.
I hope to welcome you again in our hotel soon.

Monika Horvath
Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

I have stayed at the Novotel Monte Carlo several times for business - the central location is incredibly convenient to the Casino, the harbour, Old town - everything is within walking distance. The front desk provided excellent service - sorting out a booking mix up at check in, recommending some great restaurants, making reservations and providing directions. The property is modern and interesting, the rooms comfortable and the views of Port Hercule are amazing day and night (if you are lucky enough to get a room with a balcony - during the summer season, they are usually booked to full capacity!) Free WiFi is also a plus. And the hotel restaurant had some very nicely prepared dishes - offering a very good dining option when you don't feel like going out. And again, the restaurant staff were also extremely attentive, excellent service!
I look forward to my next visit!

Room Tip: try to get a room with a balcony - the view across Port Hercule is incredible!
  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Arlene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 2 September 2014

Thank you for taking time to share your last experience at the Novotel Monte Carlo with other travellers. I am pleased to read you enjoyed your sea view room and also the restaurant’s offers. We look forward to your next visit too.

Monika Horvath
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Alison F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 2 September 2014

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Reviewed 15 July 2014 via mobile

The hotel is in a good position because you can easily walk to popular sights or use the station to access other areas of Monaco. The downside is that the staff were really unhelpful with suggestions of restaurants, sights, how to get around, etc, unless you know exactly what you want to do. They couldn't suggest anything decent! The food at the restaurant in the hotel is also pretty bad for the area. Other than that the rooms were nice and clean.

Stayed: July 2014, travelled solo
Thank jessica_no
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 26 July 2014

Thank you for having taken time to share your experience in Monaco with the other travelers. I am pleased to read you enjoyed the location of the hotel. I am sorry you didn’t get the information you were looking for but to inform you. I have shared this with the team to ensure they share with guests the favourite spots and in addition, there is also a virtual concierge in the lobby on which you can find all our suggestions of what to do and where to go in Monaco. I hope to welcome you again in our hotel soon.

Monika Horvath
Guest relations manager

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Reviewed 14 July 2014 via mobile

After a disaster across the thin border was a oasis to stay. Love the pool, pool lifeguard and all the amenities including bar, ice machine and Xbox . The concierge calling cabs and helping with directions a big plus. The location to princess grace academy and short walk to beach was another big bonus!!

Stayed: June 2014
Thank bemorrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 2 September 2014

I would like to thank you for sharing your last experience at the Novotel Monte-Carlo with other travellers. I am delighted to read you were satisfied about the pool and the different amenities of the hotel. I hope you will return soon to Monaco.

Monika Horvath
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

On arrival, we were given an upgrade to an executive room, complete with a balcony, views of the harbour and a free mini bar! This was amazing and I cannot thank Novotel enough for this. All the staff throughout our stay were truly excellent, couldn't do enough to help us and there was always someone around to assist us. I think we asked them everyday for directions and information on buses, which they were always able to give and even printed out bus timetables for us. The hotel itself is beautiful, very modern and classy.The pool area is great, clean, the lifeguards are friendly and the bar staff are also very helpful. Location is very good, walking distance to the harbour although it may be a little hilly for some. However, it only takes about 5 minutes walking through the train station (don't even have to get on the train) to access the harbour and shops, and is open 24hr. We had our room cleaned everyday, fresh sheets, towels, toilet roll etc. Thank you for your hospitality Novotel, will be back again!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMonteCarlo, Responsable relations clients at Novotel Monte Carlo, responded to this reviewResponded 2 September 2014

Thank you very much for your great review concerning the Novotel Monte-Carlo. I am glad you have been satisfied by your upgrade to an executive room with balcony. The staff is doing its best to satisfy the clients’ expectations so thank you for appreciating it. We really look forward to welcoming you again soon.

Monika Horvath
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Monte Carlo

Address: 16 Blvd Princesse Charlotte, Monte-Carlo 98000, Monaco
Region: Monaco > Monte-Carlo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Monte-Carlo
#1 Green Hotel in Monte-Carlo
#3 Family Hotel in Monte-Carlo
#6 Business Hotel in Monte-Carlo
#7 Romantic Hotel in Monte-Carlo
Price Range: £116 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Monte Carlo 3*
Number of rooms: 218
Official Description (provided by the hotel):
The Novotel Monte Carlo hotel is situated in the heart of the principality, just a short walk from the train station, the Place du Casino and the Grimaldi Forum. It has 218 rooms (including 10 Junior Suites), some with stunning views over the Rock of Monaco and the sea. It also boasts a restaurant, a bar and 12 rooms for meetings and conferences. The Novotel Monte Carlo is ideal for business travel or weekends in Monaco as a couple or with family. A secure public car park is available (charges apply). ... more   less 
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Also Known As:
Novotel Monte Carlo Hotel Monte-Carlo
Novotel Hotel Monte Carlo
Accor Monte Carlo
Monte-Carlo Novotel

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