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“Unprofessional” 1 of 5 bubbles
Review of Schwarz Wienerwald Appartements

Schwarz Wienerwald Appartements
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Schwarz Wienerwald Appartements
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unprofessional”
1 of 5 bubbles Reviewed 30 November 2011

They charged my card twice whithout any explanation. I've been already trying to take my money back for one week, they've never replied, never sent an email, even the receptionist did not give me the manager's phone number! Iam trying to solve it via booking.com, but it seems the booking.com doesn't have any influence on them...so now I have to change my card in order not loosing 178 eu again...awful!!

P.S. when we arrived there, by the way, we were given the room before reconstruction, with terrible cigarette smell everywhere, in the morning they disturbed us to make us checking out earlier, but we did not complain...

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 reviews from our community

Traveller rating
    2
    2
    1
    2
    4
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4
5
Solo
0
1
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
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Additional Information about Schwarz Wienerwald Appartements

Property: Schwarz Wienerwald Appartements
Address: Helenenstrasse 59, Baden 2500, Austria
Region: Austria > Lower Austria > Baden
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Baden
Hotel Class:3 star — Schwarz Wienerwald Appartements 3*
Number of rooms: 12

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