Upon arrival we were greeted friendly but not really welcoming because we we're told "you're too early"...we arrived at 11:15 hoping to get down to the wellness area...
We then received an alternative room to change and we went down to the wellness area...a tiny dark space with 7 or 8 lounge chairs for the whole hotel, no pool but a bathing tub.
Forgetting my cell phone in the spare room I decided to go back up and get it and use the restroom at the same time...coming out of the bathroom I found the first cockroach on the door handle (I touched it...what a scare) and looking closer we found 5 in total in the room! After that we changed and left immediately.
Sadly the only thing we were told from the management was "that's normal here...we are in the woods after all" and "but it wasn't even your room where you found them"...
We were really looking forward to a romantic getaway but a bunch of creepy crawlers in the room is not something we want to deal with... Sadly we never got around to see our Mozart themed suite!
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