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“Fantastic Hotel & Spa With Great Staff”

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Gartenhotel & Weingut Pfeffel Durnstein
Ranked #4 of 4 Hotels in Durnstein
Certificate of Excellence
Reviewed 5 August 2014

From the moment we walked in, we were taken by the charm and welcoming feel that the place holds. The team really want to make you feel comfortable and they are very knowledgeable and enthusiastic about their hotel.

Our room was incredibly spacious, clean and well equipped, with great views over the river and surrounding landscape. The restaurant had a beautiful selection of typical local dishes with of course their own very tasty white wines.

The spa on the roof was a lovely way of spending the sunny afternoon and completing that relaxing feel.

A definite recommendation for anyone who likes to unwind for a few days or more.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank TheTravelTester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 38 of 155 reviews

Reviewed 16 September 2013

This is one of the best hotels we have ever stayed in . Everything about it was excellent. The rooms were enormous and superbly well equipped with a balcony overlooking the Danube. Yes, there is a main road between the hotel and the river, but this did not intrude on our stay at all.The welcome and service were first rate, as were the facilities (the outdoor swimming pool on the top floor is a must). The food was beautifully prepared and interesting and the decor and quality of the dining room were very attractive. It is hard to believe that just a few months ago, the hotel was badly affected by the flooding of the Danube

It is very easy to cycle or walk into Durnstein where you can get the boat or train to Krems.

Room Tip: 315 was great
See more room tips
  • Stayed: September 2013, travelled as a couple
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    • Location
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2  Thank FussyNortheast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

We were biking the Austrian part of Danube bike trail (Linz-Vienna) and stay at this hotel was meant to be an evening and morning of relaxation before onward journey.
And it was...nice food, big, locally produced breakfast (loved honey-lemon energy juice!), nice employees, beautiful spa&pool with Danube and Durnstein castle view...
They let us check out quite late, so we could relax untill midday. Without extra charge.
Bike storage available, hotel located directly on Danube bike trail - cca 1km before Durnstein center.

Room Tip: They have old part (clean, but old - fashioned rooms in old hotel building) and new part. We stayed...
See more room tips
  • Stayed: July 2013, travelled with friends
    • Value
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1  Thank UrsaPucko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2012

The location was not the best, because it was away from the center of town. However, the hotel made up for it. The Wellness Spa Floor was AMAZING! The sauna's and steam rooms were the best. The view from our room was spectacular, on the Danube. But it would have been nice to have some comfy lounge chairs to relax on our private deck. However, the lounge chairs on the Spa Floor were fantastic, and we relaxed up there a lot. We even stretched each other out on the floor mats. It was great to spend a few days here after biking the Danube for 15 days...highly recommend it.

Room Tip: View on Danube was amazing.
See more room tips
Stayed: September 2012, travelled as a couple
1  Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2012

The reception desk was very welcoming and helpful. The room was spacious and well furnished and the dining was very good.
The top floor, where clothes are not required, has saunas and an outdoor swimming pool.
We can recommend this hotel but it is somewhat expensive.

  • Stayed: October 2012, travelled with family
    • Value
    • Location
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1  Thank veduta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2012

I stayed there for one night and everything is excellent. I would say this is like 5 stars hotel and i love it. Everything was excellent from staff over room to services and breakfast. I just warn backpackers, expect pay price for such excellency, thats only pity that is not overpriced but on high prices.Every room has view for Donau river.

  • Stayed: September 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Filip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 19 March 2015

Thank you very much for taking the time to write those friendly words.
We are happy that you enjoyed staying with us.

2010 was a year of building work in the Gartenhotel & Weingut Pfeffel Dürnstein. The ancient part of the hotel got completely renovated and the new main building got constructed.

The highlight is the large panoramic spa area on the top floor, with 5 saunas, a heated outdoor pool, a big sun terrace, and a stunning view over the danube valley.

Mostly all rooms of the Gartenhotel Pfeffel offer balconies and river view.
In our restaurant “Himmelsstiege” we are serving Austrian cuisine with international influences. Also many homegrown or produced foods, like herbs, honey, goat milk and eggs are handled in our dishes.

Wine from the own vineyard, which can also be tasted in the wine bar, is served as well.

We really hope we could welcome you some day again in our hotel and remain
With the best regards from the springlike Wachau valley
Yours Family Pfeffel and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012

If you don't pay up extra but choose the somewhat cheaper rooms (which are still rather expensive) you get dumped in the old tract where rooms are darkish, smelly and a bit scabby---don't know about the other ones ("Genießerzimmer").
Most of the place looks onto the heavy-traffic Wachau road though some trees fence you off a little.
I rented an e-bike and had an serious accident (no information had been given about extremely powerful brakes by the hotel staff!) that put me into emergency, and their main reaction to my family who stayed on for another night was to [--] about the scratched bicycle. Two months later Ms. Pfeffel sent me bill for a "service visit" by their repair shop (€171) without much comment.
Well, they certainly won't see us again...

  • Stayed: May 2012, travelled with family
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2  Thank WernR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gartenhotel, Leiter Öffentlichkeitsarbeit at Gartenhotel & Weingut Pfeffel Durnstein, responded to this reviewResponded 29 March 2015

Dear Mr. WernR,

our rooms in the category „Federspiel“ are – like shown on our homepage – in the older part of our hotel. For this reason the price is lower than in the rooms of the new part of our house. The use of our 1200 qm Penthouse SPA is surely included as well as free parking place and breakfast from the buffet.

All rooms of our Gartenhotel Pfeffel are overlooking the Danube river and offers a fantastic view. In front of our house on the border of den Danube is the Wachau road situated – the street, where you could reach the Wachau valley, the villages and houses. It isn’t a busy street and not noisy at night, because it is mostly used by (day) tourists or locals.

If you rent our bicycles or e-bike you need to fill out a form and sign those, as a confirmation that you are able to ride a bike. So our bikes are only lend to people who already know how to ride a bike. The function of the brakes are, of course, flawless. After your accident, we picked up the bike and ordered the service to repair it and tested it to its functionality. This occasions costs money, which has to be paid by the perpetrator respectively his insurance.

We wish you all the best.

With the best regards
Family Pfeffel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gartenhotel & Weingut Pfeffel Durnstein

Address: Zur Himmelsstiege 122 | 3601 Durnstein, Durnstein 3601, Austria
Region: Austria > Lower Austria > Durnstein
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Durnstein
Price Range: £129 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gartenhotel & Weingut Pfeffel Durnstein 4*
Number of rooms: 54
Official Description (provided by the hotel):
The Gartenhotel & Winery Pfeffel in Durnstein. Your hotel between vineyards and the Danube in the very heart of the Wachau valley! The steep mountain terraces at which in the autumn the golden Riesling gleams, the picturesque beautiful Danube, on which the ships find their way through the Wachau valley and the hidden small villages with its numerous "Heurigen" invite you to spend more time in this fantastic landscape. ... more   less 
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