Check in and welcome: Went smooth and fast, we had the impression, that the staff has learned the introduction by heart, because he ran through it fast and montone
Room: Unfortunately, our standard room did not look like on the pictures on their website - quite old with a little bit refurbishment; the bathroom and toilet are very small and was not cleaned properly twice (lots of hairs and dust); the shower has either cold or too hot water - it was difficult to adjust the temperature, the mattress was a bit too hard; we had ants in our bed and on the floor
Restaurant: On the first evening, we were very disappointed by the menu and quality of food, my husband sent his soup back, the meat was not juicy, the staff was unattentive; On the second evening, the food was quite good and the staff was very professional
Breakfast: Was quite ok for a four star hotel
Gym: Lack of cleanliness, lots of spiders, just one treadmill
Spa and medical treatments: Doctors are very professional and nice, one masseur was very good, the other one not
Resume: Would not book and come again!
- Official Description (provided by the hotel):
- Perched on top of a hill overlooking Krems, Steigenberger Hotal and Spa is set in one of Austria's most beautiful regions. With its sun-kissed vineyards, gentle rolling landscapes, and relaxed, laid back culture, there could be no better location to switch off, relax and generally indulge. This country house hotel is a bit of a show off really. With a breath-taking location, four dining venues, an indoor and an outdoor pool, a sauna, a steam room and a beauty centre, it really does have it all. Guests can try a tipple or two on a wine-tasting excursion, walk in the beautiful countryside or simply take in the spectacular view from the hotel's panoramic terrace. The usage of Wifi is free of charge (up to 512 KB/s). High Speed Internet access up to 5MB/s available (fee). ... more less
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