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“The perfect place to stay”

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Hotel Zum Goldenen Engel
Certificate of Excellence
Edinburgh
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The perfect place to stay”
5 of 5 bubbles Reviewed 24 September 2011

We only stayed here for one night but were amazed at the quality. The host was very kind and welcoming, the rooms were fresh and clean and the location is perfect for the town centre - quiet but a very short walk away. But there were two things that really made it for us. Firstly the breakfast was incredible; cake, fruit, vegetable, bread, cheese, meats and the list goes on. And secondly they have a swimming pool where you can go for a night time dip with incredible views across the Danube valley to a beautiful lit up monastery on the other side. If you are ever in Graz, stay here!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andrew_Alexa_Millar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
    48
    45
    7
    0
    2
See reviews for
18
45
6
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sebastopol, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 September 2011

What a great Value! My comments will not come close to describing this wonderful establishment. Very old, but very up to date, very clean and spacious, and located a short walk from the old city on Landstrasse (Ober and Unter). The staff is friendly and helpful too, and very professional. Breakfast was typical and tasty, with eggs over easy, cold cuts and cheeses, breads, fruit, grains and so on.. The Coffee is the bomb, served with freshly steamed milk and foam... The only thing that presented a problem to us was that the internet service is somewhat slow - hard to connect, and difficult to email... but this only occurred in the evening - just after dinner...

Finally, the rates are extremely reasonable..

You cannot miss with this hotel!

Room Tip: The rooms on the second floor have wonderful dormers that open wide....
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NBohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 August 2010

We booked a double room with additional bed. At the arrival we recived the key to the suite on the top floor. Beautiful, big, clean.. (we even haven't been charged for the extra bed not to mention the suite).
Nice breakfast and very nice landlady.
The swimmingpool was nice too :-D

Stayed August 2010, travelled with family
Helpful?
3 Thank marghe_Warsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 5 July 2009

We actually did not stay in this hotel, so this is a review of their reservation service only. But after experiencing this, we don't want to stay there anymore.

We planned to go on a trip to Austria with parents, and to stop pver for one night in Krems. Goldenen Engel got good reviews, and they had three rooms available, so we booked into this hotel (through Tiscali, if I remember well). The price was not especially discounted, or cheap, it seemed OK compared to other hotels in this standard.

Unfortunately, in the last days we had to cancel or trip, and postpone to September. We contacted all the hotels we had booking, and managed to get our reservations canceled or modified. Except for Goldenen Engel. They were really inflexible, although we proposed to pay a cancellation fee above the price if they modify the booking (it worked with an other hotel, where they even promised to count in the cancellation fee if we really go later).

The style they used in the communications was also very strange. They replied in German to our English emails, and used language like "pay the price immidiatley to our bank account". Although we asked for a card payment option, they insisted that we pay by bank tranfer.

We finally paid the price and the tranfer fee (they were not willing to cover for this) and decided to not to go close to this hotel anymore.

  • Stayed July 2009, travelled with family
    • Service
Helpful?
4 Thank screenname_BK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK.
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 24 April 2009

I stayed here for one night and had no problems.
The staff were helpful and the duaghter of the
owner spoke very good english. The breakfast
was ok, but the pool on the roof garden was
unexpected and a nice treat. Good clean room
and a free fast internet connection. I'll be staying
here again in 2009.

Stayed August 2008, travelled solo
Helpful?
4 Thank Kirkbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 6 July 2006

Our room was very clean and smart. It was June and the weather was very warm. The room was not air-conditioned but being at the back we slept with the window open without any problems. The Bathroom had a hair drier by the mirror. Unfortunately there was no mirror in the bedroom.
The Buffet breakfast was vast, but there was no juice – a pity.

Helpful?
4 Thank Quinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Zum Goldenen Engel

Property: Hotel Zum Goldenen Engel
Address: Wiener Strasse 41, Krems an der Donau 3500, Austria
Region: Austria > Lower Austria > Krems an der Donau
Amenities:
Swimming Pool
Hotel Style:
Ranked #2 of 8 Hotels in Krems an der Donau
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Zum Goldenen Engel 3*
Number of rooms: 17
Reservation Options:
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