I reserved a room months in advance and was promised a lake vew balcony. I should have read more of the trip advisor's reviews because I was expecting one of the beautiful balconies with the lake view. Instead, as already photographed in a previous review, our room was on the BACK side of the hotel. The room window had no view at all and the side door was to a public balcony with a table and ash-tray which looked mainly onto the neighbor's roof. You could partially see a little bit of the lake. This was a birthday present and was supposed to be the highlight of our trip. The room was so dark and gloomy. The other balconies were beautiful with flowers. I am showing an outside photograph with an arrow pointing to the room 10 balcony which did not even have any flowers (probably because there was not enough sunlight getting past the neighbor's roof. The other side balcony was quite beautiful and I am sure the front rooms had lovely views as described in the more recent reviews.
We asked the host if we could have one of the rooms with a real view, like in the photographs, and he said they were all taken. I was very disappointed and said we had been promised lake view balcony. He suggested we try the Heritage Hotel down the street, and fortuately they did have a view room available. However, it was much more expensive.