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“Romantic stay in Graz centre”

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Palais Hotel Erzherzog Johann
Ranked #7 of 75 Hotels in Graz
Certificate of Excellence
Frederiksberg, Denmark
Level Contributor
3 reviews
3 hotel reviews
“Romantic stay in Graz centre”
Reviewed 30 August 2013

Lovely romantic atmosphere right in centre of the historic town of Graz. Kind and friendly service. Recommending breakfast at the charming Franciskaner Platz or the view from the department store K&O's roof terrasse or from Schlossberg. Visit in Steiermark to Riegersburg and Totter Chocolate factory recommended.
Only minus was poor WLAN connection. WLAN need upgrade to provide proper service.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ibaehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Dunedin, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2013

The staff went out of their way to help us. We left several items behind and were rung by the hotel after we were on the way to our next location. The hotel forwarded to our next hotel without charge. The breakfasts were superb the hotel is in a great location.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
4 reviews
Reviewed 14 July 2013

Thankyou for a wondeful week in the hotel. Very accomodating and helpful staff with a willingness to help and with a good command of English. Breakfast at the winter garden was a great experience with a fantastic selection and amidst a wonderful ambience. Free internet access was a great bonus. The hotel being in the city centre is excellent.
The minor discordance is that the decor in my room was a little outdated, especially when comparing to other rooms of the same level.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Vanaja M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Røros
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 July 2013


Ihre Kommentare:
Very conviently located right in the centre of Graz, lovely room with high ceilings, good breakfast in the winter garden and friendly service. Only minus was bad WLAN connection in the room .

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kultich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salzburg
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 June 2013

The location of the Hotel is perfect. It is right in the city center of this very nice, the second largest in Austria, city. The Hotel is located in a very old building and I think that made it impossible to renovate the lobby which is a little weird. But the rooms are nicely furnished, at least the one I was in :) have high ceilings and double doors, just as it was a 100 years ago. What is extraordinary is the inner court of the Hotel with a lot of plants which you can perfectly enjoy having breakfast.
A really nice old Hotel experience. Beware on which internet platform you book the room. You will find differences of >EUR 30,00 per person/night. I booked at venere dot com, this time and saved EUR 30,00.

  • Stayed June 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank travelllllerSalzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review, 22 June 2013
Dear Guest,

thank you so much for your great feedback!

Actually there should not be any difference regarding prices on different online booking engines. I will definitely check that.

I am so pleased to hear about your lovely stay and how much liked our hotel.

Hopefully seeing you soon again!

Yours sincerely,

Marlies Deligny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 May 2013

downtown Graz - in the heart of the city - excellent location, resembles the old K.u.K empire hotels. The rooms are big, quiet and very nice, tee and coffee free, you can freely drink the water from the tab - like elsewhere in Austria. Staff very kind. Garage close to the hotel. Only remark is the bathroom - huge,nice, but no showers-cabin - only a big bathtub - very unconvenient for elder people.

  • Stayed May 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ginkobabap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2012

I was here few days ago with my wife and it was very nice stay.
Hotel is in center of city, rooms are big and clean.
Bathroom and WC are not in the same place, which is also great. In my room it was both bath and shower.
Breakfast is with a lot of different food and you can eat in the middle of hotel surrounded by flowers with sunny ruff.
The only thing I didn't like is parking garage which is in nearby shopping center and it costs 12,5 euro a day, so I had to pay 37,5 euros which is a lot.
Otherwise, I would come there again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlies D, General Manager at Palais Hotel Erzherzog Johann, responded to this review, 25 February 2013
Hello,

thank you so much for your kind comments regarding our hotel.

We would be very pleased to welcoming you soon again.

With kind regards,

Marlies Deligny
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palais Hotel Erzherzog Johann

Property: Palais Hotel Erzherzog Johann
Address: Sackstrasse 3-5, Graz 8010, Austria
Region: Austria > Styria > Graz > Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Graz
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Palais Hotel Erzherzog Johann 4*
Number of rooms: 57
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Also Known As:
Erzherzog Johann Graz
Erzherzog Johann Hotel Graz

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