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Palais-Hotel Erzherzog Johann
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Reviews (407)
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All reviewshigh ceilingsinner courtyardhanging plantsglass roofold world charmthe heart of the citythe main squareparquet floorsold townold palacehotel bartwo nightsperfect locationdated hotelmodern conveniencesbefore christmashuge room
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114 - 119 of 407 reviews
Reviewed 13 May 2014

We stayed here for 2 nights in May. The location is great, you can easily walk throgh city center, and the Schlossberg is just across the street. Also, great department store Kastner&Ohler is next door (nice cafe at the roof with city views).
But our room was old, and the breakast was quite poor also. Specially for Austrian standards, since cakes and pastries are wonderfull in Austria.
We expected more from this 4* hotel, regarding the room and breakfast, but the location is unbeatible.

  • Stayed: May 2014, travelled as a couple
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3  Thank majavola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2014

Stayed there for 2 nights on a business trip. The hotel is old but in good condition. The public spaces are beautiful. My room was small and not attractive though. I could not regulate the heating so it was a bit cold for my taste. The internet connection had serious problems. The breakfast was ok nothing special. The staff was friendly and the restaurant exceptional.

Room Tip: Some rooms have problems with noises. Related business collagues who stayed there at the same time as me had to change rooms.
  • Stayed: January 2014, travelled on business
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Thank dimi_christop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlies D, Manager at Palais-Hotel Erzherzog Johann, responded to this reviewResponded 10 February 2014

Dear Sir,

thank you so much for your feedback.

I am very sorry to hear that you did not enjoy your room. Especially that my employes missed to explain the heating system to you. All rooms are equipped with an air-conditioning which also functions as additional heating to the radiatiors.

For the problems with the wireless connections I sincerely apologize and I already contacted our IT responsable to work on an improvement.

For your next stay I may propose a double room for single occupancy for more space and comfort.

Hopefully to welcoming you soon again!

With kind regards

Marlies Deligny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

The staff at this hotel were wonderful - very polite, helpful, and accommodating. The location of the hotel is perfect -- most tourist sites in Graz are within short walking distance. The hotel is beautiful and the rooms are large, clean, and uniquely decorated. The only problem we had was with the parquet flooring. We were in room 105 (I think); the floors made incredibly loud squeaking sounds when we walked on them. Although we laughed about this at first, it wasn't so funny when we were woken up starting at 6:00 as the staff started moving around and preparing for breakfast in the area adjacent to our room.

  • Stayed: January 2014, travelled with friends
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1  Thank didank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

Great central location (the best location to Graz), very nice hotel, very nice rooms, Just good breakfast, the smoking allowed to hotel bar (for me very good). The only disadvantage is english communication to the restaurant but next time i will be more careful. Instead of this VERY GOOD.

  • Stayed: January 2014, travelled with family
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Thank JOHNNYCHIOTIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

This was our first time to stay in Erzherzog Johann Hotel and we will come back for sure. Rooms are huge and very clean which is excellent if you have small kids. Staff is helpfull and polite. Breakfast is realy great with pleanty of everything. The location is wonderfull - it is in the centre of Graz and everithing you want to see is near.
Thank you for all !

  • Stayed: November 2013, travelled with family
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1  Thank Ljiljana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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