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The Star Inn Hotel Graz
Ranked #14 of 75 Hotels in Graz
Certificate of Excellence
Reviewed 24 March 2014

  • Stayed: March 2014, travelled on business
    • Value
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Review collected in partnership with Accorhotels.com
Thank Rockrider8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this reviewResponded 26 March 2014

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Reviews (316)
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38 - 44 of 316 reviews

Reviewed 14 December 2013

Stayed one night, quiet with decent beds, no breakfast (14€ for some bread and juice, cereals, let's say the buffet looked a bit meager). Underground Parking for 12€, be careful not to park outside on the supermarket premises (BILLA) they do actually take pictures of those cars that have been parked longer than 1 hr (esp. foreigners), seen security just doing that as we drove off.
20+ min walk to the city center, but plenty of taxi about if needed. All in all pretty ok.

  • Stayed: December 2013, travelled with family
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1  Thank Eugenio_aus_Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, Manager at The Star Inn Hotel Graz, responded to this reviewResponded 20 December 2013

Dear Mercure Traveller,

We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tanja Jost
General Manager

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Reviewed 20 September 2013

Graz being a very quite place, this hotel is also at a place where its quite nice place to relax . affordable. the road side rooms give a view to the busier side where as the other side falls on the most quite areas of a town . its at a walking distance from the market . especially when you are on a holiday its worth walking the roads which are very neat . connected to the bus stand too if one wants to take a bus ride.

Room Tip: road facing rooms are better
  • Stayed: November 2012, travelled with family
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1  Thank Mayurkant1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this reviewResponded 23 September 2013

Dear Accor Traveller,

thank you so much for your kind answer. It is a pleasure receiving positiv feedback.

We are very much looking forward to welcoming you again!

Warmest regards

Tanja Jost
General Manager

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Reviewed 9 September 2013 via mobile

Nice and quite. There is a supermarket at the side/under the hotel and this facilitates a lot. The tram stop is about 5 min walk. The city center is about 1.1 Km. There are a few nearby restaurants. Behind the hotel is a beautiful cemetery. Taxi also nearby. Around 5 minutes in tram to city center.

  • Stayed: September 2013
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2  Thank SeuJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this reviewResponded 12 September 2013

Dear Accor Traveller,

We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Warmest regards

Tanja Jost
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013 via mobile

I stayed at this place for about 7 nights and was waiting to get out by the time it was day 5. First let me start with the pluses: room was clean and functional with a kettle, a wifi connection and temperature control inside of the room. The breakfast spread, I would give a rating of 4/5 (I had a better breakfast when I was staying in Munich...). Now the negatives: the location of this hotel is quite lousy - it's quite away from the city center. Second, the restaurant of this hotel is quite lousy, so there no chance of staying in the hotel and eating there, in case you decide to relax. Third there is no decent restaurant within a 1km radius of this place (I'm not referring to bars or cafes). All of this makes mercury gratz a very boring place - it's located right next to cemetery and is quite desolate, so you can't web go for a stroll around if you want to. If I return to gratz, I'd certainly go to another hotel that's maybe located closer to the city center

  • Stayed: September 2013
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Thank Vinay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this reviewResponded 9 September 2013

Dear Accor Traveller,

thank you very much for taking the time to describe your impressions regarding your stay at our hotel. Please be assured, that an excellent treatment of our guests is first priority to us.

Wirth refer to your posting I kindly inform that the Restraurant in the Hotel serves locally inspired foods.

The location of the hotel is sourrounded by a green area and it takes you by tram about 7 minutes to downtown. If you decide to take stroll you will reach the City Center after 15 minutes.

We are looking forward to welcoming you again in our hotel.

Best regards

Tanja Jost
General Manager

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Reviewed 29 August 2013

The hotel is clean, comfortable, a bit far of the city, but is worth staying... a supermarket is next door, free parking... very nice and friendly staff. Graz is a lovely city... this hotel in a green area... we enjoyed staying there a lot... decorations are superb :)

  • Stayed: August 2013, travelled with family
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1  Thank NanoSoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this reviewResponded 2 September 2013

Dear Accor Traveller,

thank you so much for your kind posting.
It is a pleasure receiving positive feedback.
Please rest assured, that the laud will be forwarded to team, which encourages the entire staff.

We are looking forward to welcoming you soon.

Warmest regards

Tanja Jost & Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2013

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Thomas J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2212_11, Manager at The Star Inn Hotel Graz, responded to this reviewResponded 15 July 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Star Inn Hotel Graz

Address: Waltendorfer Guertel 8-10, Graz 8010, Austria (Formerly Mercure Graz Messe)
Phone Number:
Region: Austria > Styria > Graz
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Graz
#5 Romantic Hotel in Graz
Price Range: £57 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Star Inn Hotel Graz 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Mercure Hotel Graz Messe offers 101 rooms and is located near the centre of Graz, a world capital of culture. Visit the trade show centre (500 m) and the Landesmuseum Joanneum and its armoury room (1.5 km). The hotel offers a restaurant, bar, 10 conference rooms and parking. ... more   less 
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Also Known As:
Accor Graz Messe

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