We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“very good hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Star Inn Hotel Graz
Ranked #14 of 75 Hotels in Graz
Graz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“very good hotel”
Reviewed 4 August 2014

Very good situated not so far to the city center. Good opportunity to park car in hotel parking place in underground, not so expensive. I can recommend for travelers. I was satisfied with service as a breakfast quality and amount, frankly staff. If I will visit Graz once more, I will take this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank Josef V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

307 reviews from our community

Traveller rating
    66
    156
    69
    8
    8
See reviews for
42
110
29
87
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2014

This hotel is very basic, but very clean. The rooms are quite dated, they haven't been updated for a very long time, the bathroom had a nice shower a huge bath. My room did have a memory foam mattress that i was quite surprised about, yet someone else in my group commented that their room didn't and had a very uncomfortable bed.

The breakfast had a nice selection of hot and cold, it was all fresh. There is no dinning facility, the bar had a very basic snack menu but you couldn't have a good meal there.

Parking is €12 a day, that seemed very high, you can't park outside the hotel as that is for the supermarket under the hotel. There is a car park over the road that you can use and seem to be free, that being said, I was not charged for parking in the official car park.

In short a nice basic hotel, i wouldn't recommend it for anything longer than a stop over.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank STaylor2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
Level Contributor
254 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 4 July 2014

Very nice and very pleasant place. Very conveniently located for guests from highway. We stayed one night during the trip to Italy. Big very clean room. Comfy bed and bathroom with ... bathtub. After 11 hours in car - priceless :). Fresh towels good toiletries - everything You need to rest after long trip. Outdated? For sure. But who cares if spend there one night?
Hotel has own garage (12€ per night) which is proper if You travelling on summer holiday by fully laden car.
Staff is very polite and friendly.
But the best is neighbourhood :). The cemetery from one side and the Billa supermarket on the ground-floor. Perfect: sleeping neighbour and fresh rolls in the morning :).

Room Tip: Rooms from parking side are quieter
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this review, 9 July 2014
Dear Mercure Traveller,

thank you so much for your comments It is always a pleasure receiving positive feedback,
and encourages the entire staff.

We thank you again and hope to welcoming you soon in our hotel.

Warmest regards

Tanja Jost & Team
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maastricht, The Netherlands
Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 29 May 2014

I stayed at this hotel for one evening while on business. The rooms are really outdated. The curtains are plastic, like a shower curtain. The bed was so old I could feel the springs in my back. At least there is wifi, really slow though. It's ok for an overnight stay.

Room Tip: I stayed in 113, which is across from the elevator so noisy.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TessyDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this review, 2 June 2014
Dear Acccor Traveller,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel.

First of all, we would like to apologize for the inconveniences described.

Please be assured, that an excellent treatment of our guests is first priority to us.

We are looking forward to welcoming you again in our Hotel.
Sincerely,

Tanja Jost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 May 2014

Stayed in this hotel on a Friday night in April. We didn't see many other guests so assume it was largely unoccupied. This is not a luxury hotel. Room furnishings were very basic and the room, although large enough, seemed to be bare. Insufficient number of electrical sockets and unacceptable that you have to put the kettle on the floor to use it.

Room was quiet and correct temperature so slept well.

Did not take breakfast because it seemed unreasonably expensive. Parked car on street because didn't want to pay €12 for garage parking. Why do you have to pay for garage parking when there are so few guests?

Check-in and check-out was polite and efficient.

The hotel is only 15 - 20 minutes walk from the city centre and, as other reviews state, convenient for public transport.

I would stay at this hotel again but only because of the reasonable price for a reasonable location, not because of the attraction of the hotel itself.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this review, 2 May 2014
Dear Mercure Traveller,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel.

First of all, we would like to apologize for the inconveniences described.

Your comments are highly valuable to us to constantly improve the quality of our service.

Please be assured, that an excellent treatment of our guests is first priority to us.

We are looking forward to welcoming you again in our hotel.

Sincerely,

Tanja Jost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
142 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 22 April 2014

An affordable place at a convenient location with easy accessibility to the center of Graz by a tram just around the corner makes this hotel just worth it.
The rooms are spacious and well maintained with the basic amenities one requires.
If you are travelling by your personal car then you can also avail to free parking right across the street which is safe and suitable.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khushboo_Golyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this review, 25 April 2014
Dear Mercure Traveller,

thank you so much for your positive feedback!

The entire team ist grateful for your kind words. It is a pleasure to hear, that you enjoyed your stay with us.

We are really looking forward to welcoming you again!

Warmest regards

Tanja Jost & Team
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alexandria
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 April 2014 via mobile

You can easily reach the center by taking Tram Line 6,St Peter's station, you're almost close to everything! People are so friendly, good service, quite place, good wifi access and delicious breakfast.

I enjoyed my stay! Thanks.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2212_11, General Manager at The Star Inn Hotel Graz, responded to this review, 18 April 2014
Dear Mercure Traveller,

thank you so much for your kind comments regarding your stay.

It is really a pleasure receiving positive feedback. Please rest assured, that your laud will definitly forwarded to our entire team.

Furthermore we hope to have the chance to welcome you soon again!

Warmest regards,

Tanja Jost & Team
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Graz hotels
Lend
Mercure Graz City
Mercure Graz City
#4 of 75 in Graz
4.0 of 5 bubbles 722 reviews
Ibis Graz
#13 of 75 in Graz
4.0 of 5 bubbles 473 reviews
Lend
Hotel Wiesler
Hotel Wiesler
#3 of 75 in Graz
4.0 of 5 bubbles 473 reviews
Show Prices
Show Prices
Show Prices
Lend
Hotel Daniel Graz
Hotel Daniel Graz
#9 of 75 in Graz
4.0 of 5 bubbles 469 reviews
Schlossberg Hotel
#1 of 75 in Graz
4.5 of 5 bubbles 564 reviews
Show Prices
Show Prices
Show Prices

Been to The Star Inn Hotel Graz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Star Inn Hotel Graz

Property: The Star Inn Hotel Graz
Address: Waltendorfer Guertel 8-10, Graz 8010, Austria (Formerly Mercure Graz Messe)
Phone Number:
Region: Austria > Styria > Graz
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Graz
#5 Romantic Hotel in Graz
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Star Inn Hotel Graz 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Mercure Hotel Graz Messe offers 101 rooms and is located near the centre of Graz, a world capital of culture. Visit the trade show centre (500 m) and the Landesmuseum Joanneum and its armoury room (1.5 km). The hotel offers a restaurant, bar, 10 conference rooms and parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels, Ebookers, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your The Star Inn Hotel Graz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Graz Messe

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing