There was a mix-up with our booking, so we were assigned a different room category than the one we had specifically booked. While I would have appreciated being told so upon check-in instead of finding out only after entering the room, I'm amazed at how the hotel staff handled the situation. They went out of their way to make up for the inconvenience caused, i.a. offering complimentary room service from the fabulous kitchens of their restaurant 'Speisesaal' and a treatment at the hotel's very own Turkish barber's shop for the bf.
We loved the shabby chic design of the hotel, the wonderful food from 'Speisesaal' as well as the opulent breakfast (buffet and à la carte), but what made our stay special was the courtesy of the hotel staff. We can definitely recommend this hotel and will probably stay there again.
- Official Description (provided by the hotel):
- Hotel Wiesler, in the heart of Graz, has abandoned splendour and star ratings – but not the good old days. Fresh details such as a traditional shave from our female barber, a Turkish bath or military bikes for hire round off the whole experience. At the ‘Speisesaal’ restaurant (open all day), the day begins with breakfast beneath street art covering an entire wall and is finished off with international dishes and soul vinyl music. Only a few minutes’ walk from Schloßberg and Kunsthaus, the Wiesler is the perfect base for a city tour. And those who still have to work will find free WiFi throughout the hotel. ‘Re-interpreted luxury’ feels comfortingly light at Hotel Wiesler – for all those who expect more than just a good bed and central location. ... more less
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- Also Known As:
- Grand Hotel Graz