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“no air conditioning, overall disappointed based on reviews”
Review of Hotel Zum Dom

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Hotel Zum Dom
Ranked #10 of 75 Hotels in Graz
Reviewed 4 May 2014

was expecting a bit more based on the reviews. Hit a fairly hot day and noticed no A/C in room- a top rated hotel with no A/C? Super quiet place which overall is not bad but to me it was creepy quiet. I wasn't expecting Las Vegas, but it felt like I was the only one staying here. Little privacy, room faces what looked like apartments and I had to keep the blinds closed as people were literally a few feet from the window in these units.Shower was very small, I am a thin person and had a difficult time getting in and out. Handle on sink wouldn't move from hot to cold unless you tugged on it.- definitely a worn place a bit that seems to need some renovations- location is good ( although I must say there is virtually nothing to do in Graz and the Graz experience for me was very disappointing) the three stars I rated it are for being centrally located and the young ladies at the front desk were all very friendly and helpful.

  • Stayed: May 2014, travelled solo
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Thank AustrianGruner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 - 74 of 305 reviews

Reviewed 2 May 2014

The Hotel Zum Dom is located in an old palace just in the centre of Graz. I was given a very quiet and comfortable double room. Good breakfast. I would suggest to supply paper slippers in the room, as most of European hotels; and to serve coffee in a pot at breakfast. The self-service machine detracts something to style and does not allow to pour the desirable amount of milk in the coffee.

  • Stayed: April 2014, travelled on business
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Thank gianpaolo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

I recently stayed at the Hotel Zum Dom while visiting Graz for a business trip. I was quite pleased with the staff and accommodations. The hotel is quite centrally located and convenient to the major shopping and tourist areas. Upon arrival, I was upgraded to an enormous suite without request – the rooms were quite large and nicely decorated in period pieces.

  • Stayed: March 2014, travelled on business
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Thank EZZ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

I’ll be honest, I was put off by the 1990’s looking advertisements of the hotel and rooms, plus considering the reasonable price and perfect location I was sure I would get an old crappy room. So i went and viewed it in person and was so glad I did. Our room was enormous with tall white and gold baroque decorated ceilings, a beautiful black modern desk, interesting massive modern wall art, clean wooden floors (though a little squeaky) and a history.The Lobby offers a great self-serve espresso machine along with smiling faces ready to help. The location just can’t get better. You walk out and you’re just a few steps from the Clock Tower, the best shopping streets, St. Katherine’s Church, the Mausoleum, and a giant beautiful park filled with ancient trees and picnickers. Below the hotel is an always bustling Steakhouse, which surprisingly held a benefit for vegetarians like us - the generous and kind staff was always willing to pack away prime A T-bones for the dog for the cost of a smile. Perk!

And breakfast, well it was Fantastic. They pamper you with local organic specialities such as chestnut honey and pumpkin oil, the breads are various and piping hot, the soft boiled eggs met the test of Gordon Ramsey - everytime, teas were fit for the Queen of England, the coffee machine made everything including special lattes, their homemade cereals were tasty and wholesome, numerous healthy options (crazy I know in this region of ham and cheese), fresh fruits and special desserts. Plus you dine in a sun-lit glass ceiling french bistro patio setting. The staff made you as comfortable as possible, never rushing you and always refilling each dish to look untouched as if you were the first to arrive.

We have a service dog .The management, staff and settings made us not only feel welcome, but certainly at home. I would come back to Graz just to stay at this hotel again. It met my high expectations in service and gave me more quality that I have experienced in Europe in a long time.

Room Tip: room 4, inner courtyard
  • Stayed: March 2014, travelled as a couple
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1  Thank MDGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

i recommend everyone to stay at this hotel. cozy rooms, friendly staff, excellent service and great location right in the center of the town near Altstadt. the place is really cozy. the parking lot is very close to the hotel. you can walk everywhere!

Room Tip: the forth floor rooms has a lot of character !
  • Stayed: October 2013, travelled on business
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Thank Oxana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlotte k, Manager at Hotel Zum Dom, responded to this reviewResponded 17 February 2014

Dear Oxana!
Thank you very much for your kind recommendation of our hotel!
Such nice words mean a lot - they boost the motivation for the entire team! Thanks again and all the best, hope to see you again in Hotel zum Dom!
Charlotte Estberger, hotel manager

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Reviewed 14 October 2013

Great breakfast, comfortable rooms, lots of character. It is just a few steps from the central walking district, the cathedral, and the castle. The upper floors have exposed beams from the 14th century construction of the hotel, some which come right through the middle of the room. The only sore point is the internet speeds. It was very slow when we visited.

  • Stayed: October 2013, travelled as a couple
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2  Thank fqtflyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlotte k, Manager at Hotel Zum Dom, responded to this reviewResponded 16 October 2013

Dear Guest! On behalf of my team, I would like to thank you for your recommendation - it is our best reward to get such positive feedback from our guests. We wish you all the best and hope to see you soon again in Hotel zum Dom!
Charlotte Kaltschmidt, hotel manager

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Reviewed 2 October 2013

We had an extended stay for 2 ½ months in one of the apartment rooms of this hotel (# 22). In the center of the old city, hotel is perfectly located for sightseeing, shopping (including groceries), restaurants, parks and everything Graz. Rooms are spacious, full of light and well appointed. Comfortable beds. Full kitchen. Private, roof top terrace with Jacuzzi tub. Hotel staff is super friendly and very hospitable. Everything in the hotel is perfectly kept. Convenient location for running routes, and highly recommended is the 3 minute walk to the Kaiser-Josef Market (6 days per week open air farmer’s market). Only complaint was the Internet was sketchy and sometimes rather slow. Highly recommend this beautiful, historic hotel! Thank you for a lovely visit! We will definitely stay here again.

  • Stayed: July 2013, travelled with family
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1  Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlotte k, Manager at Hotel Zum Dom, responded to this reviewResponded 11 October 2013

Dear Lisa!
Thank you so much for you kind words - it was a pleasure to have you as our guests. We all hope to see you soon again in Graz! Best wishes to your family! On behalf all the team,
Charlotte Kaltschmidt, hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Zum Dom

Address: Buergergasse 14, Graz 8010, Austria
Region: Austria > Styria > Graz
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Romantic Hotel in Graz
#3 Business Hotel in Graz
#9 Luxury Hotel in Graz
Price Range: £87 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zum Dom 4*
Number of rooms: 29
Official Description (provided by the hotel):
Small, stylish, and anything but conventional: at Graz’s Dom Hotel the guest resides in the colourful, artistic ambience of a time-honoured city palace. ... more   less 
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Also Known As:
Zum Dom Hotel

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