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“Perfect cheap choice for bugdet stay” 4 of 5 bubbles
Review of Ibis Budget Graz City

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Ibis Budget Graz City
Ranked #38 of 75 Hotels in Graz
Washington DC, District of Columbia
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Perfect cheap choice for bugdet stay”
4 of 5 bubbles Reviewed 5 August 2014

It is low-budged, spotlesly clean and modern hotel located in the center of the city, close to train station. Rooms are comfortable and quite spacious, so are bathrooms. The walls are thin, so you may hear noises, but not too disturbing. After 10 pm they do not have reception, they have automatic checkin. In our case it did not work, luckily we arrived before 10 pm and receptionist, who left for a moment checked us in after she come back. She was a weakest point of the hotel though - almost rude towards guests.
Breakfasts are quite tasty. If you come by car, bring coins - there is only street parking available. Be aware that although it is stated that you can park free till 10 am, the recent change of regulation is till 8 am.
There are some restaurants nearby, hotel does not have a restaurant. The old city is in a driving distance.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank MagdaCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetGrazCity, Leiter Front Office at Ibis Budget Graz City, responded to this review, 6 August 2014
Dear MagdaCK,

thank you very much for your positive feedback, we are happy to read that you were satisfied in your stay and we hope to welcome you again soon!

Best regards

Yours Ibis budget Graz City Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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391 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Berlin, Germany
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 3 August 2014

I used to be a big fan of Ibis. Correct quality at contained prices. Here we have Ibis budget hotel, which is supposed to be the most minimalistic approach to a hotel experience. Reception is not always available, number-coded rooms. Self check-in and self check-out. All fine and dandy.

Problem? Too much budget for the price. Location location location, I know, but your internet access will be as good as your room location. In my case, I wasn't one of the lucky ones and I have to actually check my email on the corridor.

Free electrical sockets? ONE. I kid you not. Two if you get the one for the TV. And speaking of TVs, not that I care much for them, but this one was an unit that could be perfectly signed by Paul Nipkow himself. I would gladly have it exchanged by a couple of soaps (which of course, being Ibis Budget, you get none of that). Yours truly and missus were prepared for such events and took with us our electrical extender and our bathroom kit. Problem solved.

My deal with this hotel is that, for a couple of euros more, you get better deals. I am all for budget stuff, but to me, this one is expensive for what it offers.

Room Tip: Look at the wifi signal quality. Ask to exchange rooms if there is less than 3 or 4 signal bars.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
Thank Vini and Marco L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetGrazCity, Leiter Front Office at Ibis Budget Graz City, responded to this review, 4 August 2014
Dear Vini and...

Thank you for taking the time to write to us following your stay at ibis budget Graz City.

We are sorry that our service and performance did not meet your expectations.

ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us.

The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter.

We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty.

Sincerely,

Your ibis budget Graz City hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Graz hotels

Rijeka, Croatia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 1 June 2014

1. They ridiculously overcharge for the parking, plus I had to pay an additional 11 Euro because the reception staff didn't explain how I was supposed to get out of the underground parking lot properly. There was nobody at the front office in the mornings, I couldn't get out so I had to pay extra so that I wouldn't come too late for my meeting. To add insult to injury, when I told them what happened, they refused to refund me for the 11 Euro.

2. The breakfast is very, very basic and definitely not worth 6 Euro per day. There are lots of supermarkets and bakeries within a 2 min walk from the hotel where you can get a delicious breakfast for well under 6 Euro.

3. The elevator is something that should be BANNED. It's programmed to ALWAYS stop when you pass the ground floor. So if your going from the garage at -2 to your room, say on the 2nd floor, it will stop on the ground floor, even if nobody is there. This effectively means that you always wait much longer for the elevator and it takes you much, much longer to get anywhere. On average I would have to wait for at least 5 minutes in the mornings to get an elevator and a couple times I gave up and took the stairs because it was just too ridiculous. It would go up, down, up, down, always stopping on the ground floor, without even stopping on my floor. And then when it finally came, it was full! Such a joke.

The biggest problem with this hotel is that it's way too overpriced. If you stay at the JUFA hostel near the train station you get so much more for way less money. The only good thing about this hotel is its location, and that's really the ONLY good thing.

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank nixeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetGrazCity, Leiter Front Office at Ibis Budget Graz City, responded to this review, 13 June 2014
Google Translation
Liebe Nixee,

Vielen Dank für Ihre Bewertung, es tut uns sehr Leid, dass Sie mit unserem Service nicht zufrieden waren.

Sie wurden bereits per Email benachrichtigt.

Mit freundlichen Grüßen

Ihr Ibis budget Graz CIty Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamata
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

I liked the hotel, the reception was helpful, the rooms were decent and overall I was very pleased with my choice to stay there. If I had the change to stay in Graz, Ibis Budget would be my first choice again.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank astrolabos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetGrazCity, Leiter Front Office at Ibis Budget Graz City, responded to this review, 1 June 2014
Dea Mrs. Astrolabos,

thank you for your positive feedback.

We hope to welcome you again soon.

Best regards

Yous Ibis budget Graz City Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Budget Graz City

Property: Ibis Budget Graz City
Address: Neubaugasse 11 | Lendplatz, Graz 8020, Austria
Region: Austria > Styria > Graz
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #38 of 75 Hotels in Graz
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Budget Graz City 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Etap Graz City Hotel Graz

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