I sure wish I could read German to see who wrote "poor and terrible" reviews about this place, because I couldn't imagine saying anything like that about this hotel. I was here for work as a tour manager, with over 150 travelers in a group, anything could go wrong! But this was the best hotel we stayed at on our tour and one of the best places I've ever stayed at IN Europe. The rooms were nice and modern and were very very clean. The beds were ridiculously comfortable, which we all know, everyone is different when it comes to those details, but I think you will agree when you see how big the bed is and how nice the sheets and blankets are. It makes you feel like you're staying at a friends house, not just another hotel! We only had one problem with someones "non smoking" room smelling of smoke- things can happen. They hotel staff was very sincere in apologizing to our client and got them a new room almost immediately. The breakfast was one to remember! They had put out real honey comb for the honey- cute idea, I appreciate the extra mile to make things "special" during the stay. My boss goes here often during her travels and really raves about the food- so be sure and enjoy at least one night in at the hotel restaurant. Wifi wasn't great, but while we were there it was a full house with about 100 teenagers in our group, so they were constantly on their iPhones and computers. If I'm ever in the area again, I'd like to stop by just for a night to really enjoy the property and the restaurant. When you're reserving a room, request a room on the backside of the hotel to view the gardens- having a balcony looking over the gardens was really beautiful and relaxing! Luckily for us being in such a large group, they have a very big conference room, so I imagine many businesses meet here and use their property for weekend meetings and conferences. Also, though I didn't have time- I hear that the spa is just lovely! I didn't even have time to go and look, but I can just imagine it being top notch. I was in a room alone, but I can imagine some people were a bit surprised when they found out that the showers weren't exactly closed off from the other parts of the room- but it's possible that they have other options, just be sure to mention it! Location wise, you're very close to the center of Klagenfurt.
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