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Hotel Steiner
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Reviews (309)
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All reviewsacross the roadboot roomnext yearfamily saunaspa areaclimbing wallall day diningbusy roadski roomlovely hotelheated bootski schuleski holidaybooked directly with the hotelhigh standardbooked a junior suitefull board package
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90 - 95 of 309 reviews
Reviewed 16 March 2014

On arrival was welcomed and dealt with efficiently. The reception were very attentive and pleasant throughout our stay. Room was spacious, clean and warm. Excellent facilities in the Pool and spa area. The first few days could not have been better. Ski room great, able to lock away own gear. Location superb. So why not perfect.
In the middle of the holiday one of our party contracted food poisoning and as the hotel is full board , and we had not eaten anywhere else had to assume it was from something served from the kitchen in the hotel. It only lasted for 48 hours and heard that other guests were also unwell.

  • Stayed: February 2014, travelled as a couple
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Thank halpal09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

Very neat and large rooms. The staff is very friendly and helpful. Wellness and massages are extensive. The kitchen has Michelin star quality, very sophisticated, highly recommended! The ski slopes are located across the street. This was the second time we were there and next year is already booked :-)

  • Stayed: March 2014, travelled with family
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Thank MartensddFrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We spent a fantsatic holiday with our 3 kids aged 7,5, and 3. All the postive comments in the reviews truly stand: Michelin star quality food, great wellness area, friendly and helpful staff, great kid rooms (one for the little ones and one for teens), beautiful ski locker rooms, great arrangement with local ski school (Koch) and ski rental. Skiing starts just across the road.
I could only find 2 minor points for improvement: 1) like almost all Austrian hotels the rooms are rather overheated. As in most hotels this is central heating and you can not turn it down much. We like it rather cool at night so you have to open a few windows. 2) The Wifi network requires you to enter a complicated pre-set username and password. It will require you to reenter this every time you leave the web. This is rather annoying. It should be technically very easy to reset this just to entering one password and the local network should then recognise your device for your entire stay.

What we liked especially well is that kids can have a quick pre-dinner from the buffett and then leave to the great play rooms. This allows the parents to really enjoy a superb served five course dinner! Also what we liked very well is that there is not much choice of kid junk food, but plenty of healthy and tasty food for them as well.

For us this is really a place we like to visit again!

  • Stayed: March 2014, travelled with family
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Thank Alexander V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steiner_1, Leiter Front Office at Hotel Steiner, responded to this reviewResponded 14 March 2014

Dear guest,

thank you very much for your positive comment! We are glad that you had a wonderful stay with your family in our Hotel. Especially our various food and the kid´s area for the little ones and the older ones. We together with our wonderful staff are always keen to make our guest's stay as comfortable as possible! We hope to welcome you as soon as possible in our Hotel again.

We wish you all the best

Family Steiner & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

We stayed at another Obertauern hotel about 5 years ago (won't name it) but Hotel Steiner was a significant step up without the additional cost. The staff are very friendly, the meal set up is excellent for a family and the children had a fantastic time in the pool and in the children's place area. For skiing, it is essentially ski in, ski out since you just cross the road to get the slope and the Hotel has great connections for a very friendly ski school for the children (picked up outside the hotel). It would be great if they could open up the bar area a bit more for adults in the evening as it does get a bit crowded and one thing to bear in mind for non-smokers is that there is no UK ban for smokers in the bar area. Obertauern itself is good for family skiing, comprising mainly blue & red runs. I would strongly recommend this hotel for Obertauern.

  • Stayed: February 2014, travelled with family
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Thank Brodrick-on-tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steiner_1, Leiter Front Office at Hotel Steiner, responded to this reviewResponded 7 March 2014

Dear guest,

thank you very much for your positive comment! We are glad that you had a wonderful stay with your family in our Hotel. Especially our various Food and the kid´s area. We together with our wonderful staff are always keen to make our guest's stay as comfortable as possible! We hope to welcome you as soon as possible in our Hotel again.

We wish you all the best

Family Steiner & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

A great family focused hotel in a lovely area. It was our first visit to Obertauern but it won't be our last. The Steiner was a lovely hotel, which the kids felt very safe to wander, be in the tean room or swim without our constant supervision. The food was wonderful and worthy of a Michelin star, which very much surprised us on an all inclusive package.

  • Stayed: February 2014, travelled with family
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Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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