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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Reviews (1,059)
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All reviewsfestival wingold world charmold townthe main shopping streetaustrian hospitalityfavorite hotelcharming hotelmodern convenienceslarge bathroomperfect locationantique furnitureturn down servicesitting areahighly recommend this hotelloved this hoteljunior suitebreakfast room
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Reviewed 16 June 2014

A wonderful hotel oozing character, charm and style. Right in the heart of Salzburg's Old Town, it's location is perfect for exploring the city. The room we had was a very good size, clean and not at all like modern hotels where all the rooms look the same. Hotel staff were very efficient, knowledgeable and friendly. I wouldn't want to stay anywhere else if I ever go back to Salzburg.

Room Tip: Ask for a room above the first floor - better view and less street noise
  • Stayed: June 2014, travelled with friends
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Thank Massivewanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded 19 June 2014

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Wolfgang Putz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

In the heart of Salzburg -- yes, lots of tourists, but you are a tourist yourself, right? The concierge/staff are top notch. They will secure you great tickets to any event you like. Don't miss the Grossespielehaus though, which is a block walk away. Rooms are fun -- we had a Festival Wing Room which was wonderful. Be sure to read the pamphlet they give you when you check it... you can't believe who has stayed there! And we found the Goldener Hirsch restaurant to be just delicious with wonderful service. Great breakfasts. And we stopped at the Hertzl for bread and beer one afternoon -- no problem! Salzburg is a walking town and at Goldener Hirsch you are at the center of everything.

  • Stayed: May 2014, travelled as a couple
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1  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded 19 June 2014

Dear Mary S,

Thank you for the great review of our hotel and especially the service of our Concierge. I am happy that you liked the hotel and our wonderful city. We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Wolfgang Putz

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Reviewed 10 June 2014

A charming atmospheric hotel in the most convenient location possible. Very old world. Rooms a good size and were comfortable and clean. Very helpful staff. So easy to walk to all the main sites in Salzburg. No other hotel has the combination of character and location. Restaurant was reasonable though not outstanding. Overall a great place to stay and we would stay in no other place when we come again.

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded 13 June 2014

Dear Stevetinton,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Wolfang Putz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Excellent service is the hallmark of this hotel...one of the best we have ever occupied for our vacation. The hotel seems to be made up of several buildings so it is something of a maze of levels and rooms. I say this in a positive sense as this merely added to the immense charm of this hotel. The staff service and friendliness was among the best we have ever experienced. The restuarant is good and serves a basic German fare. The breakfast is truly outstanding. We had an American plan reservation wherein breakfast is included...our favorite meal. We would most definitely stay here again and recommend anyone interested in history and charm to do the same.

Stayed: June 2014, travelled with family
2  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded 9 June 2014

Dear John B,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Wolfgang Putz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Stayed 4 nights here and had a really good time.

If you want a modern bland hotel, like so many others, this is not . It is though a charming old hotel but which still provides a luxury experience. Perfect location right in the centre.
Great front desk staff who were very good in organising trips and bookings etc.
Like other reviewers we were put off breakfast by the price so went to a couple of different cafés within 50 metres and had really good breakfasts for a third of the price.
Overall the hotel was excellent and we would definitely book it again

Stayed: June 2014, travelled as a couple
Thank 456Jeff15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this reviewResponded 7 June 2014

Dear 456Jeff15,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Wolfgang Putz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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