Good customer service: I hastily packed the morning of check-out and forgot the approximately $400.00 worth of work out clothes I shoved into a drawer. It took a few days for me to realize I forgot my clothes and I was already in another country. I emailed the hotel and luckily they found my clothes and mailed them back to my US address free of charge.
The hotel itself was still undergoing renovations (stayed in May). Like others, we didn't have air conditioning when we stayed, but sounds like that is fixed now. The lobby was nice and bright and recently renovated. Our room was not recently renovated. Still, it was clean and a nice size, especially for Europe. I also think this was the only hotel on my 14 day trip that had an iron and ironing board in the room, which was nice.
I liked the breakfast buffet and felt like it was a pretty good value.
- Official Description (provided by the hotel):
- In 2014 the hotel Crowne Plaza Salzburg - The Pitter was newly renovated and extended. € 15 Mio were spent to create new perspectives and dimensions. Experience typical ,,Salzburg flair" at this traditional hotel, which was already opened by the Pitter family in 1864. This ,,Grand Hotel" offers 198 rooms and suites and is located directly in the city centre of Salzburg. Reach the famous Mirabell Garden & Castle within 2 walking minutes and the main station within 7 minutes by foot. "Salzburg Airport W.A. Mozart" is easily accessed by car or public transport (Bus number 2) within 15 - 20 minutes. Indulge yourself in a brand-new, spectacular location above the roofs of Mozart's city and enjoy drinks and delicacies of our cuisine. Experience the magic of Salzburg at highest level at the IMLAUER SKY - Bar & Restaurant. Open throughout the year from breakfast until at least 1 am! Typical, regional delicacies and a selection of over 30 beer specialties is served at the oldest beer cellar in town, at our legendary "PitterKeller". During fair weather the "PitterGarden" is open for you. New fitness area with sauna and mountain views from the private rooftop-terrace. Hotel guests relax and train there at no extra cost. Endless possibilities at the newly built ,,Pitter Event Center" for YOUR event. 6 glass domes and a total space of 450 sqm make the "Pitter Saal" unique in Austria. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo and IHG so you can book your Crowne Plaza Hotel Salzburg - The Pitter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Salzburg
- Crowne Plaza Hotel Salzburg