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“In the heart of the old town”

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Radisson Blu Hotel Altstadt, Salzburg
Ranked #31 of 132 Hotels in Salzburg
Leeds, United Kingdom
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“In the heart of the old town”
Reviewed 24 May 2014

Location really is paramount with this hotel built in the 14th century. In the heart of the old city this idiosyncratic building is full of character and the staff were unfailingly friendly and helpful.

We stayed in Room 310 for 6 nights, looking out on the Judengasse, and enjoyed the view of the medieval streets and the fortress. Spacious and well-equipped, it was a little on the dark side because of the stunning dark wood carved beams covering the ceiling. We did regret the lack of tea and coffee making facilities as others have mentioned.

We booked room only because of the cost of eating in the hotel, choosing to have breakfast in the cafe next door for less than half the price. However the hotel's own cafe downstairs was an excellent choice for coffee and cake, as well as lunch.

Room Tip: Rooms on the river side [Rudolfskai] are likely be disturbed by noise from bars on the street below...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VimesFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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752 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
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English first
Fort Myers, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 May 2014 via mobile

We just stayed there with a tour group. It's a lovely old hotel, but even with the windows open it was very warm & difficult to sleep. Plus there was a lot of noise from the street. The breakfast was excellent. There was only one elevator which made it difficult for our luggage.

Stayed May 2014
Helpful?
3 Thank Virginia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 May 2014

We had a wonderful stay in Salzburg over Christmas 2013. The hotel itself was very nice, its a small boutique hotel in a great location where you can walk to everything in town. We were there over Christmas and all the Christmas markets were right outside which was nice! The rooms were very spacious and nice however they do not have king beds only two singles pushed together, which we did not mind because they were comfortable.

Unfortunately I had to give this hotel an average rating because of the service we received. It was average to poor during our stay to say the least. We were at the hotel for 5 days and had 4 rooms, 3 regular rooms and a suite so our whole family could be together for Christmas. Each day we would go to the front desk and ask for help booking dinner places or things to do and sometimes no one was there to help us. When someone was there our reservations were often messed up or not even made when we arrived. Eventually we just started booking things on our own. One time we asked for directions to dinner and they advised us to take a cab which cost $30 per cab (we needed two) and later found out there was a path right behind the hotel that took you to a tram up the mountain right to the restaurant. They never told us that was even there which was poor on their part. The people at the restaurant told us after we told them about our cab ride then hike up a huge hill to get to the restaurant at the castle. We also went to the bar for drinks every night and had to find someone every night to serve us. There was never anyone there waiting or even around to know we wanted to be served. There were several things that made the service poor which I hate to say because we did enjoy our rooms and location of the hotel very much. If the service improved this would be a great experience!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meredith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warwick
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 May 2014

We stayed in May and had temperatures of 29 Degrees which tested the lack of air conditioning to the limit and the rooms were still ok. This is an old style hotel with charm and big rooms in the Austrian style. It doesn't get 5 stars as the beds and bathrooms are a little below par (very low beds which move as you move and plastic shower heads/hose) but for style, grandeur and location it is worth five.
The restaurant was brilliant and worth five stars the fillet of beef and spargel both melted in the mouth and the duck starter over salad was delicious.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FishingTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desert Hot Springs, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2014

Great boutique hotel near Salzburg's architectural masterpieces. Furnished in the traditional Austrian fashion. We were given a complimentary upgrade to a suite complete with mini-bar and Nespresso machine which was kept stocked with coffee and condiments during our visit. The staff was kind enough to loan us electrical adapters to recharge our computers and cameras. The staff provided us with great recommendations for nearby restaurants. We overlooked the Salzach River and slept with the windows open at night. Would stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bjpoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 May 2014

Perfectly located in the heart of the old town this hotel was charming and very comfortable. Service was professional and friendly. Stylish interiors in this old building add to the comfort and charm. W could walk to all the main sights. Tea & coffee making facilities are not provided in the rooms which is the only negative. No air conditioning may be a problem in the warmer summer months. Highly recommended for its location, comfort and charm.

Room Tip: Request a quiet room. With no air conditioning noise from the bar patrons can be very disturbing.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chaibella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warszawa,Poland
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 May 2014

What a dissapointment. Great city, well known hotels' brand, perfect location and 5 stars grade, this should be nice entry to perfect stay at Salzburg. First of all the hotel doesn't have an own parking lot and the staff is not open to park your car in the public parking which is located alamost 1 kilometer away. The lobby is small and reception looks like a temporary location in the lobby corridor.
Rooms are rather small and really old. Also bathroom perfectly fits to this interior...
In the moment the bell boy left our room we found not flushed urine in the toilet and later in the evening when I wanted to drink white whine from mini bar, I found a bottle half empty. Looks that maid is not climbing to the 5th floor, where we got our room.
Last but not least there is a kind of a lobby bar, which is rather an outside coffee shop than hotel property. But this is not the most important. Austria is also famous from fantastic bakeries, but be aware !!! don't order a sandwich in this place. You will get something what is very, very far from Austrian bread quality. This is strange especially taking into consideration that within 500 meters walk there are at least 4 bakeries with wide selection of great breads and rolls

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank XXXPol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel Altstadt, Salzburg

Property: Radisson Blu Hotel Altstadt, Salzburg
Address: Judengasse 15, Rudolfskai 28, Salzburg 5020, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Blu Hotel Altstadt, Salzburg 5*
Number of rooms: 62
Official Description (provided by the hotel):
In the centre of Salzburg; landmark building can be traced to the 14th century; near all major points of interest & shopping. ... more   less 
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Also Known As:
Radisson Salzburg
Salzburg Radisson

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