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“Fabulous!”

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Hotel Villa Carlton
Ranked #24 of 132 Hotels in Salzburg
Certificate of Excellence
Jersey, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous!”
Reviewed 31 March 2014

We didnt know what to expect from this family run hotel but could not have been more pleased with our choice. The feel of the hotel and the welcome that we received was excellent. Our room was clean, stylish and quiet. Breakfast buffet had a wide choice of cold meats, fish and cheese; various hot drinks (inc excellent coffee!!) and bread, fruits and eggs cooked in a number of ways. The hotel was approximately 10-15 mins walk in to the exquisite Old Town but this in itself was a pleasurable experience as we strolled through beautiful gardens and along the river banks.
All in all I would HIGHLY recommend the Villa Carlton and would definitely choose to return there.

Room Tip: We had room 211 which was an end corridor and had the added benefit of a cloakroom/luggage area.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JeanA117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Geschäftsführer at Hotel Villa Carlton, responded to this review, 10 June 2014
Dear Guests,

Thank you very much for your visit! We're glad you enjoyed your stay and please don't hesitate to recommend us to your friends!

Kind regards,
Anna Sunshine Sigl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Alaro, Spain
Level 5 Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 January 2014

Luxury hotel, with quality interior and good vibe. Staff is very friendly and helpfull. The hotel is close to mirabell gardens, trainstation and the theater. Only minus is that we missed a waterboiler, tea- and coffeepot in the room and that is it is not in the Altstad.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bovens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 9 March 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton. We are very pleased that you enjoyed your stay in our Boutiquehotel and we thank you for sharing your positive experience with us and other travellers.
A waterboiler is not standard in our rooms, but it is available at out reception. Of course without any extra charges.
The Hotel Villa Carlton is located approximately. 10 walking minutes from the historical city center with its sights. Due to the warm temperatures this year, we have already reopened our free bike-rental service. So our guest have now the possibility to reach the city center even in a few minutes by bycicle.
It would be a pleasure to welcoming you again in Salzburg soon and thank you again for reccommending our Hotel.
Best regards
Anna Sunshine Sigl / Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 January 2014

We've stayed for 3 nights and we were very pleased. It's really close to the Congress Center, near the city center.
Nice, big and very clean rooms. The decoration was very nice, very modern.
If we return to Salzburg, we will stay again in Villa Carlton.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SRibeiro2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 9 March 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton.
We are very happy that our offer was up to your complete satisfaction! We thank you for leaving your positive feedback for us and our future guests and are looking forward to welcoming you again in our Boutiquehotel soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yerevan, Armenia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 January 2014

Good hotel for short stay, though does not have many preferences like mini bar. One thing that was annoying was that there was no slippers in the room - first time ever seen, and no availability of kind size beds, there is only two single beds together. Even though I would recommend the hotel. Large rooms, very close to historical centre.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mushegh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 9 March 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton. We are very pleased that you enjoyed your visit and felt comfortable during your stay in our hotel.
To protect the environment we only offer a small range of cosmetics, but in all rooms there is an indication that upon request a larger assortment is available. This covers also slippers or gowns at no extra cost, it just needs to be requested.
We would like to thank you for your kind and positive review and it would be a pleasure
for us welcoming you again in our Hotel soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 December 2013

We stayed in this hotel for two nights in December. It's located in a beautiful old building with an updated, modern interior look. It's about a 15 minute enjoyable walk along the river to the old town. The walk, however, did get a little cold in December but that was expected. Beautiful stroll at night with all the lights. The room was clean, comfortable and quiet even though there was street construction outside. In our room the bathroom layout was not a favorite in that the w/c is in a closet by itself and the shower and wash basin are roughly 4-5 feet away through another door. So after using the w/c we had to walk to the shower/wash basin area to wash hands. The staff was friendly and helpful. There is parking for a fee in a typical small parking lot. Also available is a comfortable lobby with sitting area.We never tried breakfast but found a Cup&Cino out the door to the left about a block away. Great breakfast choices (ask for menu) at very reasonable price. We also liked Cafe Mozart in the old town for dinner. In the future we will not rule out the The Villa Carlton. It's a good bang for the buck but we may consider staying closer to the old town.

Room Tip: Stay on higher floor on back side away from street exposure.
See more room tips
Stayed December 2013, travelled as a couple
Helpful?
2 Thank Steve_5581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 5 January 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton in Salzburg.
We are pleased that you enjoyed your stay and that you liked our individual an modern design. All our floors are decorated in different styles, from Pop-Art to elegant aswell as traditional and modern design. Please consider, that If your bathroom layout was not your favourite one, we also offer rooms with a different layout.
The walking distance to the historical city center of Salzburg is approx. 10 minutes. In the warmer season our guests can take advantage of our free bike rental service, so they can reach the center in a few minutes.
In the end we would like to thank you for your positive and kind review of your stay in our Boutiquehotel and it would be a pleasure to welcoming you again in our Hotel Villa Carlton soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North East England
Level 5 Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 December 2013

Managed to get a bargain break here, although we only paid for a normal twin room we were given a free upgrade to a suite without asking. There was a living room, separate bedroom & shower room, all beautifully furnished and spotlessly clean. A good selection of breakfast foods (continental style, and not included in the cost of the room) and helpful English speaking receptionists. A free map of Salzburg was provided along with information on how to get around the city. A 10-15 minute walk along the riverbank gets you to the city center. Hot drinks are available at reception, although no drink making facilities are available in the bedrooms (perhaps this is normal for Austria, but unusual for UK visitors).

Room Tip: 110 is a nice suite, whilst overlooking the road the double glazing cuts out the noise & a priva...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holsoholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 5 January 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton. We are very pleased that you enjoyed your visit aswell as your free upgrade and felt comfortable during your stay in our Boutiquehotel and were interely happy with our service.
We would like to thank you for your positive and kind feedback of your experience in our hotel and it would be a pleasure for us welcoming you again in our Hotel Villa Carlton soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 30 November 2013 via mobile

Booked our room (suite) and was pleased when we arrived. Check in quick, room clean and neat, bathroom nice (BYO small wash cloths -- none are provided) hotel facilities nice and modern. Breakfast was fine but overpriced for quantity - we preferred to walk to city to cafes each morning. If walking is an issue this may not be the best choice --getting to city center requires approximately a mile hike each direction. Rooms could use a little more soundproofing just be aware if you are a light sleeper. Also ask for a room not facing the street if noise bothers you.
Our major complaint - there are no full size beds simply two twins together - don't care if they do tell you they will provide a sheet for the crack between the beds - it doesn't work. They should pony up and purchase full size beds and people would stop rehashing this complaint again and again! Also wi-fi is very iffy so be prepared to be kicked off constantly.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank LadyoftheLake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, 9 March 2014
Dear guest,
first of all we thank your very much for your stay in our Hotel Villa Carlton. We are pleased that you enjoyed your stay and felt comfortable in your suite. We have already reacted to your request of a small wash cloth, they are now available upon demand.
Our hotel is centrally located, within approx. 10 walking minutes you can reach the historical city center. When the weather allows it, our guests can also take advantage of our free bike rental to get around in Salzburg!
Concerning your complaint about the beds, we would like to explain, that all our rooms are equipped with 2 beds. This way our rooms can be turned into a twin or into a double room. When prepared as a double, we try to find a solution fort he crack in between, promised!
Our wi-fi is usually quite stable, so if it was not in your case, we could have done something about it if we had known.
In the end, we would like to thank your for your positive comment and we would be pleased welcoming your once again in our Boutiquehotel.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Villa Carlton

Property: Hotel Villa Carlton
Address: Markus-Sittikus-Strasse 3, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Suites
Hotel Style:
#6 Business Hotel in Salzburg
#17 Romantic Hotel in Salzburg
#19 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Villa Carlton 4*
Number of rooms: 39
Official Description (provided by the hotel):
Villa Carlton is just a few steps from the Mirabell Gardens and the Salzburg Congress Centre. Salzburg Main Train Station and the Old Town are 700 metres away. Free Wi-Fi is available. The spacious, individually designed rooms at this boutique hotel feature a flat-screen satellite TV, a safe, and an iPod docking station. Bicycles can be rented by guests of Hotel Villa Carlton between 1st May and 31st October. Theatre, concert and sightseeing tickets can be reserved at the reception. A bar is available in the elegant lounge. Private parking is available in Villa Carlton's courtyard, and a public parking garage is 500 metres away. The Kongresshaus Bus Stop (lines 1 and 2) is just a few steps away. The promenade along the Salzach River is only a few metres away. ... more   less 
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Also Known As:
Nh Hotels Salzburg
Nh Hotel Salzburg

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