I feel like unless the location of Salzburg was some tropical paradise, a hotel attempting to appear so modern should headline the lack of A/C. The repeatedly offered defense from hotel staff was that they never claimed to have A/C. Fair, but that's like saying they never claimed to have toilets in the bathrooms. It is 2014 in a Western European city that thrives on tourism like Branson, Missouri (where, I assure you, A/C is standard). I mean, I've payed under 20 euros for hostel dorms with A/C. Our cancellation cost 100% of the price of the rooms … which we payed to move after the heat, even with fans, was too much to bear. The derisive attitude of the hotel staff over our complaint was merely salt to the wound.
I am not in the business of deriding cultures or people and this is not Salzburg, Austria, or Europe's problem. It is this hotel's problem. You should not stay here.
- Official Description (provided by the hotel):
- Villa Carlton is just a few steps from the Mirabell Gardens and the Salzburg Congress Centre. Salzburg Main Train Station and the Old Town are 700 metres away. Free Wi-Fi is available. The spacious, individually designed rooms at this boutique hotel feature a flat-screen satellite TV, a safe, and an iPod docking station. Bicycles can be rented by guests of Hotel Villa Carlton between 1st May and 31st October. Theatre, concert and sightseeing tickets can be reserved at the reception. A bar is available in the elegant lounge. Private parking is available in Villa Carlton's courtyard, and a public parking garage is 500 metres away. The Kongresshaus Bus Stop (lines 1 and 2) is just a few steps away. The promenade along the Salzach River is only a few metres away. ... more less
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- Also Known As:
- Nh Hotels Salzburg
- Nh Hotel Salzburg