We stayed in this hotel for five nights. We would not normally have chosen it, but it was part of a group tour. I agree with other comments that it should not be given four stars. We are staying in a real four-star hotel in Vienna right now and it is far superior. We have a fridge, tea-and-coffee-making facilities in the room, fast WiFi and English channels on the TV, none of which were available at Neutor. Well, we did have WiFi, but it was slow and we were often disconnected.
The one big advantage of Neutor is its closeness to the old town - just a short walk through the tunnel. The room was a decent size and the beds were comfortable enough, a bit soft for us, but many people would probably prefer that. Breakfast was okay, but eggs and bacon took a long time to be replaced sometimes and there was no salmon.
I had some difficulty contacting reception by phone to arrange a wake-up call. I had to actually go down to find someone one night after trying to call several times.
I would not choose to stay here again, but if location is top priority, it's worth considering.
- Official Description (provided by the hotel):
- The hotel "Am Neutor Hotel Salzburg Zentrum" is located in the heart of the city of Mozart!In just 3 minutes you can reach the Getreidegasse, as well as the Festival House.A stay at this hotel promises you the central location and thus to be in the middle of the city. All attractions and cultural sites of Salzburg are within reach. The famous Getreidegasse, the festival halls, numerous attractions, galleries, museums, shops and cafes are located in the immediate vicinity.The Hotel Neutor places emphasis on hospitality. The receptionists endeavour to satisfy the guests’ needs and concerns. We would be happy to assist you in recommending and booking tickets and tours.You can book our rich breakfast buffet on-site.Drinks can be ordered at the bar or café around the clock.All rooms are equipped with toilet, shower / bath, safe, cable TV, luggage rack, WiFi and desk. ... more less
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