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“NOT........4*”
Review of Hotel Stein

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Hotel Stein
Ranked #78 of 132 Hotels in Salzburg
Farnborough, United Kingdom
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“NOT........4*”
Reviewed 23 February 2014

Where do i begin!!!!!.........Checked into room 301.......which is the room from HELL!!!!.......before getting to the room.....the corridors are so DARK.......lifts do not come down to ground level...so u have to carry cases up flight of stairs........the floors creaked soooooooooo badly......the bed had no matress on it.....no mini-bar.....no kettle....door did not lock.....the floor was soooooooo uneven when u came out of the bathroom u had to put ur arms up to stay level because of 'banking to the left'......tv was over desk not near bed....by the 2nd night when phone didnt work i was nearly in tears.....i went to reception sooooooooo upset....but will give 'Martin and Axel' their due....they moved me immeduately to a beautiful suite.....room 304.....it was like heaven then.....i will say the whole place was very clean.......Would NOT stay here again!!!

Room Tip: choose room 304........NOT 301,,,,,
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Beki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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483 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
New York City, New York
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 February 2014

Stayed here for one night in a double room.

The pros:

- Clean
- Incredible location next to the old town
- Beautiful views from rooftop bar (with appropriately surly staff)
- Fantastic breakfast (with appropriately surly staff)
- Front desk staff very nice
- Free wifi

The cons:

- Rooms a bit dark
- Front desk staff not very knowledgeable about attractions in the area
- Parking at a 15 euro cost and is about half a km. away.


Overall - I do recommend this place if you value the amenities outside the room more than the room itself, as all of the extras were superb.

Room Tip: Ask for a city view.
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Stayed February 2014, travelled with friends
Helpful?
Thank SkiScubaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Italy
Level 6 Contributor
246 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 4 February 2014

We stayed in this hotel for only one night in January, 2014. The rooms are small but adequate. The location of the hotel is good....a short walking distance to the main pedestrian areas. No parking at the hotel but there is some located about 500m away. Dropping off/picking up luggage is a bit difficult as you have to park right on the road. Internet was free. The reception staff were very nice. Breakfast was not included but we were told that it was 19 Euro each.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Italian-bird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 January 2014

My husband and I stayed at this hotel 3 years ago and we still have very pleasant memories from this hotel. While I do understand some of the criticisms concerning low ceilings, slanted floors and limited electrical sockets you have to understand that this is a very, very old historical building and as such has its charm.

We did enjoy the weird slanted and creaky floors and the slightly crooked doorways because we love things that have an older charm.The room was very large, the furniture modern and the view unbeatable. The staff was kind of aloof and there was sometimes noise from the people going to the rooftop bar but all in all it was a memorable experience and one that we would love to relive given the chance.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daphne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 January 2014

Stayed to visit Christmas Markets and would recommend both the hotel and the markets. Hotel only did breakfast which had a large selection buffet. Room very comfortable and large bathroom. Staff friendly and helpful. I liked the eclectic styling of the bedrooms but the hallways and corridors are very dark.

Room Tip: Rooms at the front of hotel have good views over the river and city.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nichola W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 5 January 2014 via mobile

Hello everyone. I stayed at this hotel with my girlfriend about 2 years ago and we had a amazing time. I'm currently doing a scrap book of where we have stayed and need some memorabilia from the orange hotel. If anyone is going to stay here I would be so grateful if you could pick me up a napkin or anything that's small and can be posted easily and send it to me I will be so thankful. Any questions please write back. Many thanks. Chris

Stayed March 2013, travelled as a couple
Helpful?
Thank X7CPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Namibia
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 January 2014 via mobile

Great location in walking distance of city centre. An old hotel with different themes for each room, decor and design interesting. Great bar with terrace on 6th floor. Can get a little noisy when your below, but not that disruptive. Great access to wifi throughout hotel, although logging in and out continuously can become tedious. The staff are super helpful and friendly. Only bad review; the hotel pillows, prepare for a stiff neck;)

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Welda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Stein

Property: Hotel Stein
Address: Giselakai 3-5, Salzburg 5020, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#43 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Stein 4*
Number of rooms: 55
Official Description (provided by the hotel):
Design Hotel in great location, right at the main bridge of Salzburg in the historic city center. The festival halls, as well as the congress centre are only a few minutes away. Stylish rooms and 7th floor roof top terrace with great view. ... more   less 
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Also Known As:
Stein Hotel Salzburg
Hotel Stein Salzburg

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