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Stadtkrug Hotel
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Reviews (489)
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All reviewsriviera travelgreat locationold buildingelevator doorsthe riverpedestrian areahotel ownershistoric hotelmade to order eggsacross the bridgeparking garage isfamily run hotelpedestrianised streetlovely hotelshort walkmodern bathroomtour group
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250 - 255 of 489 reviews
Reviewed 6 June 2014

Stadtkrug Hotel far exceeded even our expectations. Lovely, charming, historic, and unique all describe this superb hotel. From its rich character, stone archways with massive oak doors, perfect location (e.g., Constanze and Leopold Mozart's graves are easily found just down Linzergasse in St. Sebastian Cemetery) in the heart of the Altstadt, sumptuous breakfasts with incredible service, to its spacious quaint rooms (I suggest double deluxe/junior suites facing back of hotel) and kind, lovely, attentive staff, I can't imagine staying anywhere else in Salzburg. Our family's six days staying in three beautiful suites at Stadtkrug were simply wonderful, and we will most definitely stay there again. Indeed, since we left Austria, I find myself daydreaming, wishing I were back at Stadtkrug and in Salzburg most every day!

  • Stayed: May 2014
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3  Thank JValjean24601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 8 June 2014

Dear JValjean24601!
It was a great pleasure to welcome you to the Altstadthotel Stadtkrug and we are delighted to read your words. We would like to thank you very much for taking the time to share your impressions with other travellers. Besides perfection, the main aim of our hotel is to ensure that our guests feel both, comfortable and familiar! From the moment you make your reservation to the time of your departure we will provide warm and courteous services. Especially our employees are taking care of making our guests feel home, far away from home. Dear JValjean24601, if there is anything to make your next stay even more enjoyable, please do not hesitate to contact us. The entire team is delighted to assist you.

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Reviewed 5 June 2014

This hotel is extremely more than we expected. It's on the famous Linzer Gasse street, is very close to city center, wonderful things all around it. The hotel itself is a wonderful old world setting.
However, what makes this place fabulous is the over the top customer service. They met our every need, and exceeded all that we asked for. On our first night in, we asked the man at the front desk, who we thought was the Concierge about how to get hot tea for our room and he assured us it was no bother and that they would bring it up to us, which they did every night we stayed there. This supposed "Concierge" happened to be the OWNER.
Hugo, was very warm and friendly to us, and from what we saw, to the other guests as well. The rooms were very clean and the room itself and the bathroom are large. The food in the restaurant is wonderful, everything was freshly made, including the breakfast which they served every morning. They would even bring it to our room if we asked. All the staff was kind, hard working, and accommodating. Which means alot to us.
We will recommend the Stadtkrug to everyone we know, and we will stay here again....

  • Stayed: May 2014, travelled as a couple
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2  Thank dejemahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 8 June 2014

Dear Dejemahan!
Thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg.
Your feedback is always important for us as we try to improve our standards continuously. Therefore we are glad to see that you enjoyed your stay with us, especially the accomodation, our restaurant and the service of our employees. Dear Dejemahan, we hope we can welcome you to Altstadthotel Stadtkrug again. The entire team is looking forward to make your next stay even more enjoyable. Best wishes from Salzburg!

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Reviewed 28 May 2014

The hotel is located within the pedestrian area but can be reached by car/taxi if required. We walked to the railway station which was only about 15 mins.
The hotel is built into the cliff so it goes up and back as you go to the rooms. The rooms were clean and of a good size and well appointed. Staff were helpful though the one lift could get busy at some times. We only had breakfast in the hotel but this was excellent. Good range and quality with excellent service.
Hotel is only about 200m from the centre of old Salzburg so easy to get to all the tourist sites.

  • Stayed: May 2014, travelled as a couple
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2  Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 31 May 2014

Dear John, we would like to thank you very much for taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to the Altstadthotel Stadtkrug and we are delighted to read your words. We are looking forward to welcome you soon again. The entire team is looking forward to make your next stay even more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

The hotel is in a wonderful location situated on a pedestrian-friendly street (most of the time) and nestled up against a mountain. The excellent staff was very efficient and helpful. Our room, located on the top floor overlooking the roof garden was clean and quiet with a large bathroom. The very good buffet breakfast selection was served with hot eggs made to order and a friendly smile. Wifi connection, an elevator, good value, the staff, and location made this a perfect choice for us and made for a very enjoyable stay. The major sights are within easy walking distance with numerous restaurants and a terrific little wine bar, Enoteca Settemila located just around the corner at Bergstrasse 9. The parking garage is a short walk away. Highly recommended.

  • Stayed: May 2014, travelled as a couple
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1  Thank Pat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 31 May 2014

Dear Siva33! We would like to thank you very much for taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to the Altstadthotel Stadtkrug and we are delighted to read your words. Dear Siva33, we hope we can welcome you to Altstadthotel Stadtkrug again.

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Reviewed 11 May 2014

Excellent staff. Asked for foam non allergenic pillows, the owner delivered himself in less than two minutes. Hotel quaint and a real feeling of what Salzburg is about. So many good places to eat literally 10 steps from front door. We loved the breakfasts! So many choices including fresh eggs from their own farm made to order and offered sausages. We took the side path to the top of the hotel to see the back (Kapuzinerberg Park). I would have hoped the coffee and seats would be ready in the future as the view and place could be wonderful. It was a little early in the season I'm sure to have this area open. All around great experience. We could walk everywhere or take a convenient 4 min bus ride directly back to the great train station! We rented a car at the train station and drove across the mountains to Innsbruck and back on the autobahn as a day trip. The sites were gorgeous. Hohensalzburg Castle and all the sites are very very close. Don't miss the Mirabell Gardens, the views of the garden and fortress are amazing. The hotel is the perfect location in my opinion.

The rooms are small, but the bathrooms are fully updated. The windows open in multiple ways so we got great air in the night. There are many steps even within the floors, but that is well documented here and that's part of the charm. This is a very historic hotel built on the Kapuzinerberg Ridge, which is actually a park connected to the back of the hotel. If you walk up back there you'll see why the hotel is built the way it is on many levels. There are great views of the city back there!!

  • Stayed: May 2014, travelled as a couple
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3  Thank gablackl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 31 May 2014

Dear Gablackl, thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg and we are looking forward to welcome you soon again. Your feedback is always important for us as we try to improve our standards continuously. Therefore we are glad to see that you enjoyed your stay with us. Besides perfection, the main aim of our hotel is to ensure that our guests feel both, comfortable and familiar! From the moment you make your reservation to the time of your departure we will provide warm and courteous services. If there is anything to make your next stay even more enjoyable, please do not hesitate to contact us. The entire team is delighted to assist you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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