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Stadtkrug Hotel
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Reviews (495)
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All reviewsriviera travelgreat locationold buildingelevator doorsthe riverpedestrian areahotel ownershistoric hotelmade to order eggsacross the bridgeparking garage isfamily run hotelpedestrianised streetlovely hotelshort walkmodern bathroomtour group
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Reviewed 2 September 2014

I have to agree with the other reviews and say this was a great choice for Salzburg - short walk over the river to all the major attractions and a great room to come back to. We really enjoyed it and would stay there again. Great room, great breakfast (ask for a side of the owner's special sausage!), great dinner also.

Only thing to request is that they put a ramp in between the entrance/bar and the front desk for those of us Americans who roll their luggage. Just a few steps, but it made them handicap inaccessible. Not a real problem for me, but a deal killer for wheelchairs. Once past the front desk, it wasn't a problem, but that was the only way to the elevators.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Lazyleo51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 5 October 2014

Dear Lazyleo51, thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg and we are looking forward to welcome you soon again.
For your personal remarks regarding the stairs: this historical building is not suitable for wheelchairs and disabled people. As they inform as in advance, we can take care of rooms on "the right side" on the floor wihtout further steps.
Dear Lazyleo51, if there is anything to make your next stay even more enjoyable, please do not hesitate to contact us. The entire team is delighted to assist you.

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Reviewed 1 September 2014

One cannot help but be seduced by the traditional charm of this quirky building but it is not just that and its great location. The staff work hard to ensure that you enjoy your stay as if they were welcoming you into their own home. For a relatively small hotel the breakfast choice is terrific and if they do not have it the staff will probably prepare it for you. Do not miss out on the excellent beef at dinner, raised by the owner himself. Try the peaceful roof garden, too, if the weather is anything like.
Just one thing to note if you are disabled. It is an old building with uneven floors, difficult for wheelchairs and inaccessible to scooters. Staff are certainly helpful and we found this an inconvenience worth putting up with.,

Room Tip: If you have mobility issues let staff know so that they can give you a room you can access easily without steps when coming out of the lift upstairs. Also it is a city centre location, so a room at the back will be quieter.
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 5 October 2014

Dear Ashley P., thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg and we are looking forward to welcome you soon again.
Besides perfection, the main aim of our hotel is to ensure that our guests feel both, comfortable and familiar! From the moment you make your reservation to the time of your departure we will provide warm and courteous services. Especially our employees are taking care of making our guests feel home, far away from home.
Therefore we are glad to see that you enjoyed your stay with us, especially our breakfast buffet and our beef.
For your personal remarks regarding the situation for disabled people: indeed, it's a very important item. But our hotel is a historical building and under protection order. The hotel is not suitable for wheel chairs. If we get an information in advance, we will take care about the rooms.

Dear Ashley P., we hope we can welcome you to Altstadthotel Stadtkrug again. The entire team is looking forward to make your next stay even more enjoyable.

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Reviewed 20 August 2014

My wife and I stayed here for 3 nights half board in July as part of a 7 night holiday with Riviera Travel. Hotel was built in 1353 and has bags of character. Lack of air-con, mentioned in some other reviews, wasn't a problem for us, as the weather was rather cooler than it should have been. The staff were lovely - really friendly and helpful. Buffet breakfast was excellent with a wide choice, and there was even a bowl of Mozart chocolates! Dinner was good if unexciting, but enjoyable. Our bedroom was quite dark, as it was traditionally furnished, but the bathroom was modern with a shower, but no bath. We faced inwards, into the central "well", and it was very quiet. Some others, on the same tour as us, were in outer-facing bedrooms and said that it was quite noisy at night - we however were able to sleep with our window open.
The hotel is well positioned, on Linzer Gasse, just a short walk from the bridge crossing the river into the old town. Would I recommend it to others? Yes, I would.

Room Tip: If you are not bothered about not having a view, and want peace and quiet at night, then ask for a room facing into the inner "well".
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
5  Thank Geoff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 5 October 2014

Dear Geoff. K.! Thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg and we are looking forward to welcome you soon again.
Your feedback is always important for us as we try to improve our standards continuously. Therefore we are glad to see that you enjoyed your stay with us, especially the accomodation in our nice guest rooms and our excelllent breakfast buffet wiht a wide choise.
Dear guest, we hope we can welcome you to Altstadthotel Stadtkrug again. The entire team is delighted to assist you.

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Reviewed 20 August 2014

Stayed for 1 night in this charming hotel. Our room was comfortable and very clean. Staff were very helpful and polite. Lots on offer for breakfast. Cereals and fruits and also there is the option to have a cooked breakfast. We did have the cooked breakfast and it was delicious!

The location of this hotel is great! Everything you need to see is in a short walking distance. Great restaurants all around.

I highly recommend this hotel!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank rtwhufc83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 5 October 2014

Dear rtwhufc83!
Thank you so much for your warm words and taking the time to share your impressions with other travellers. It was a great pleasure to welcome you to Altstadthotel Stadtkrug in Salzburg and we are looking forward to welcome you soon again.
If there is anything to make your next stay even more enjoyable, please do not hesitate to contact us. The entire team is delighted to assist you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

We just recently stayed at the Stadtkrug Hotel & I must say it is a lovely place. All of the staff are very helpful & the breakfast buffet is fabulous with so many delicious foods to choose from. The only drawback was that it was very hot while we were in Salzburg & there is no air conditioning in this hotel. Other than that, we would definitely stay here again.

Room Tip: Ask for a room with a view, such as the courtyard. We booked ours early and still received a room looking out at a wall and windows from another building.
  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank pgerlitzki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guenther S, Manager at Stadtkrug Hotel, responded to this reviewResponded 5 October 2014

Dear pgerlitzky, it was a great pleasure to welcome you to the Altstadthotel Stadtkrug and we are delighted to read your words. We would like to thank you very much for taking the time to share your impressions with other travellers.
Your feedback is always important for us as we try to improve our standards continuously. Therefore we are glad to see that you enjoyed your stay with us.
For your personal remarks regarding the missing air condition we would like to inform you, that now we can offer our guest mobil air conditioning.
Dear pgerlitzky, we hope we can welcome you to Altstadthotel Stadtkrug again. The entire team is looking forward to make your next stay even more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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